COOK Reviews

Name: COOK
Rating: 2.13

2.1 Rating 154 Reviews

20 %

of reviewers recommend COOK

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2.1

Based on 154 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Telephone

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Anni

COOK 5 star review on 30th December 2024

Catherine H

COOK 1 star review on 14th November 2022

Anonymous

ARose

Anonymous

Anonymous // 01/01/2019

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“I recently bought a lasagne and it was very good so thought I would try a fish pie for two. It was dreadful. The mashed potato had been over whipped and tasted like gluey wallpaper paste. There were several prawns but not a lot of other fish. The whole thing had a very strange taste and a fair bit went into the bin. At over £11 I was expecting better quality.”

Helpful Report

Posted 1 day ago

“I have just had a steak and red wine pie (batch number 100011). It was awful. The steak was unbelievably chewy, just going round and round in the mouth like chewing gum. I’ll be careful not to buy any more of your products.”

Helpful Report

Posted 1 week ago

“Sweet and sour chicken, add your own rice. Far too sweet, mushy chicken, mainly liquid. Vegetable green Thai curry went in the bin.”

Helpful Report

Posted 2 weeks ago

“I had the cod in mornay sauce with spinach. I was looking forward to it but was very disappointed. The flavours were almost obliterated as it was so salty! I have just finished eating it and my mouth is almost stinging with the taste of salt. Great shame as I think the ingredients are good quality- if only you could taste them!”

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Posted 2 weeks ago

“Thanks to alpharecoveryfirm @ gmail . com ,I got my money back”

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Posted 2 weeks ago

“Sweet and sour chicken….only 3 small pieces of chicken!…for two .. too much sugar… sickly with too much pepper and pineapple… binned it absolutely inedible! Shame as love the Cook shop but this dish needs reviewing”

Helpful Report

Posted 1 month ago

“Bought Salmon and Asparagus Gratin, cooked by Jacob Barber . Very salty, not a lot of salmon and at best one sprig of asparagus cut into tiny pieces. White wine and lemon sauce was like runny salt water and potatoes on the top were tasteless. Where the cheese crumb was I don’t know. It’s a NO from me .”

Helpful Report

Posted 1 month ago

“So far only tried 2 dishes. Lamb tagine and Chicken Tarragon. Generous with meat but in both cases not as tender as I would like, which detracted from real enjoyment. Flavour of sauces quite good. Also tried 2 desserts and again found the portions too big and very rich, but that may just be me. Lemon tart and chocolate/caramel mousse. Half would be sufficient.”

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Posted 1 month ago

“Just enough food for a toddler in the meal for one chicken lime and coconut.”

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Posted 2 months ago

“Bought the large Lasagne, very sloppy& not particularly tasty. Bought Veggie Lasagne at same time, still sloppy, but a bit more taste. Very expensive for what it was, spent over £35!”

Helpful Report

Posted 2 months ago

“For the second time I bought a chicken ham and leek pie. I thought on the first occasion that there was plenty of chicken but the sauce and pastry were tasteless so I decided to give it another try with a different set of guests but unfortunately the same result. At almost £30 for a pie I will not be purchasing again! Very disappointed”

Helpful Report

Posted 2 months ago

“Purchased a pie today chicken and ham for two when I lifted the crust there was hardly any chicken or ham just gravy we have noticed lately that we have had a few tasteless meals as well and have definitely got smaller been buying Cooks meals for over a year when I had a have a hip replacement and they were delicious definitely gone downhill .”

Helpful Report

Posted 3 months ago

“I have used cook meals for a long time now, the best to go to, when short of time. However brough a mousaka dish, utterly vile, made of beef chunks and carrot onion? no topping of sauce and a half of very thin sliceof aubergine, couldn’t even find potato. Sorry Cook but “nil points””

Helpful Report

Posted 4 months ago

“We used to buy meals from Cook a couple of years ago which were good then the quality went downhill so we stopped. Thought we would give it another go, but it hasn’t improved; the Chicken & tarragon had tough horrible chicken in it. The sauce was very good, but it looks like Cook just steam a load of plain chicken pieces and then just add it to their different sauces rather than slow cook the chicken in the sauce. The chicken was clearly not cooked in the sauce as no sauce had absorbed into it and it was inedible. It’s not cheap either so we can’t see why the meat quality has become so poor. Would add that the member of staff at the York Cook branch was very helpful and friendly. Shame the food does not match the staff quality.”

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Posted 4 months ago

“Sweet and sour chicken with NO rice. It's all about buying extras and the prices are already high.”

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Posted 4 months ago

“Coq au vin unpleasant yesterday. Stringy slimy chicken and salty sauce. Nasty. Today chicken Dijon. So salty and mustardy didn’t finish. What has happened to Cook. Wanted easy meals as about to go away, these nasty and very expensive. Back to Charlie bigham”

Helpful Report

Posted 5 months ago

“Disappointed with recent Cook meals. Too salty & lacking original quality. Couldn't taste any asparagus in recent Salmon & Asparagus Gratin, far too heavily bulked out with unpleasant tasting sliced potato.”

Helpful Report

Posted 5 months ago

“What has gone wrong? We have bought a wide range of dishes over the past three years. The quality and taste were excellent. We rated them above premium supermarket dishes. Highly recommended to friends. Recently we have noticed that quality, taste and quantity have diminished. The curries we had this evening were a real disappointment. Sadly you have lost our custom.”

Helpful Report

Posted 5 months ago

“Fish Pie for two. Dreadful. Lumpy. Mostly tasteless mash and horrid brown tough smoked haddock. I’m a newish customer and had good mushroom wellington and a couple of puddings which were ok. In future I’ll stick with Iceland.”

Helpful Report

Posted 5 months ago

“Drunken noodles with king prawns!!!!! £5.95.... 3 prawns in it the size of my finger nail! Full of rice noodles and that's about it... absolutely shocking”

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Posted 5 months ago

COOK is rated 2.1 based on 154 reviews