COOK Reviews

Name: COOK
Rating: 2.28

2.3 Rating 126 Reviews

24 %

of reviewers recommend COOK

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2.3

Based on 126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Telephone

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COOK 5 star review on 30th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beef stroganoff. Very bland, no hint of mushroom, sherry, brandy or paprika flavours despite description & despite 31 Ingredients!!”

Helpful Report

Posted 1 week ago

“On recommendation I ordered a Christmas meal for 2 DONT BOTHER - total rip off! This was the worst Christmas meal Ive ever ordered the meal for two Stuffed Turkey Breast for Two was nothing like the image the rolled turkey & stuffing was 80% stuffing & 20% meat which was tough – very overpowered by the stuffing mix The pigs in blankets were inedible - so salty & awful flavour Roast potatoes were mushy on the inside like they were bad potatoes when prepared Carrots with Orange & Thyme didn’t taste at all any different than usual carrots I was so excited to try the meal as it had come highly recommended by 3 different people – But never again, I wish I had just bought all my own ingredients & cooked from scratch Plus, wouldn’t have cost as much”

Helpful Report

Posted 1 week ago

“I bought a stuffed turkey breast just before Christmas and was very disappointed it was more stuffing then breast and for £16-50 was poor value for the money paid.”

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Posted 1 week ago

“I ordered some food With them, I had a voucher gift , when I passed the order I booked a slot everything went well, but they put me on subscription and I never received any email about that, they took another payment, did a delivery without organizing any date, a throw the parcel over the fence during the holidays , when I came back I had to put everything in the bin, I would not recommend this website”

Helpful Report

Posted 1 week ago

“Grossly over priced, was supposed to be cottage pie, contained very little meat was tasteless very disappointed”

Helpful Report

Posted 1 week ago

“Bought Steak in wine pie as a treat,what a disappointment the pastry was like cardboard and about as thin ,inside was just full of hard carrot and no other veg and very little meat.i could have bought a pie from anywhere, at 9.95 for two this was supposed to Be a treat.so disappointed never again”

Helpful Report

Posted 2 weeks ago

“Ordered the Christmas dinner for two and it was amazing, the stuffed turkey was tender and delicious, the roast parsnips and potatoes were equally delicious because of the seasoning and I also ordered a raspberry pavlova 10/10. Thanks Cook! We will be ordering again!”

Helpful Report

Posted 2 weeks ago

“We had the salmon and asparagus meal. I have had it in the past and it was always lovely but this one was not nice. Asparagus was so woody I couldn’t eat it and it just wasn’t tasty. Shame. I certainly won’t buy it again .”

Helpful Report

Posted 2 weeks ago

“We used to order from cook years ago and it was fabulous, not so this Christmas. The dauphinois potatoes just turned to mush , the carrots, no matter how long you cooked them for were hard and tasteless and the beef bourguignon needed cooking far longer than the instructions and was ok but just not enough meat. We will not be buying from them anymore.”

Helpful Report

Posted 3 weeks ago

“Bought the Fish Pie for 8 for Christmas Eve. Cooked exactly as per instructions. It was awful. Mash topping was like a solid slab of something that bore little resemblance to the "buttery mash" described on the website. We also had the Salmon En Croute with Beetroot which was bland, dry and tasteless. We all had indigestion overnight. We have bought from Cook regularly over the years and were early supporters but after a number of appalling experiences in the past year we will not be buying again and would not recommend. Even the tried and tested Dauphinoise is a poor relation of what was originally produced by Cook. Quality and quantity has gone down hill.”

Helpful Report

Posted 3 weeks ago

“Had the Chicken Alexander for our Christmas lunch and thought it was absolutely beautiful. Really tasty and tender chicken”

Helpful Report

Posted 3 weeks ago

“We purchased the Christmas dinner for two. So disappointed. The turkey was acceptable. The carrots and parsnips were rock hard even after extra cooking. The sprouts and leeks were a total mush. The pigs in blankets just fell apart (the bacon used was so fatty). Unfortunately we chose the spinach and horseradish stack as a starter. Just full of stringy spinach. We will not be shopping there again.”

Helpful Report

Posted 3 weeks ago

“My Xmas dinner ruined The turkey breast for 2. Was almost edible So salty, tasteless. Cooked it per instructions. Binned it The carrots and parsnips bland. No taste I most certainly would buy from there again”

Helpful Report

Posted 3 weeks ago

“I have been a frequent purchaser from Cook, in Hale Altrincham many many times, over several years; I was always very very satisfied. However, in 2022, I bought over £150 of canapés, and a full Christmas dinner for 6 people with extra dishes. The dinner was good; The canapés were so small that I was actually uncomfortable serving them to my guests; I did advise Cook, Hale of this, and they said they would note and report to the HO. They also graciously Offered me compensation. . I continued to shop there, following the ‘canapé disappointment’, and have purchased numerous items of meals for 8, 2,4. 2, 1, party deserts, Pate, all sorts; embracing the idea of ease and the fact that cook is ‘home made’ without additives. However, for Christmas 2024, I purchased several meal items, etc and different products to serve 4 people. Sadly, I have been Disappointed with three fishes I have eaten do far - I still have more items in my freezer. - the steak and red wine pie, was sadly lacking in meat and filling, and the meat seemed of poor quality, and was not tender. The filling overall, was inadequate for 4 people. - the chicken and leek pie, fared a little better. But again, the meat was not of good quality, and the pie was again, Inadequate for 4. - the new lobster thermadore starters were again Inadequate with minimal filling, albeit the taste was very nice. I really hope that Cook, will look to address these issues. It will be disappointing, if corners are cut. I would rather that Cook increased their prices sensibly, if needs be, rather than reduce quality and quantity. I hope the many other items currently in my freezer are less disappointing. Elaine Gordon”

Helpful Report

Posted 3 weeks ago

“Ordered Christmas meal £90 for 4 thinking it would be stress free lunch . So disappointed I felt I had to apologise to guests. although I followed instructions explicitly turkey breast was quite dry, roast potatoes tasteless and carrots and parsnips bland although gravy was good was very small amount for 4”

Helpful Report

Posted 4 weeks ago

“I went into Cook in Berkhampstead on Fri 12th Dec 24 only to be told when I went to pay for my items you don't accept cash . I won't be coming back, as we should have a choice .Lots of people still prefer to use cash !”

Helpful Report

Posted 1 month ago

“Just had Moroccan chick harissa dish and couscous . Last time I had this was about 3 years ago when it was delicious . Today I am very disappointed. Watery, with no ‘body’. Won’t be getting it again.”

Helpful Report

Posted 1 month ago

“Used to love these but quality has definitely gone down, just had chicken dijon the meat was tough and the sauce had a sour taste. I've also found the same with the beef products having horrible chewy meat.”

Helpful Report

Posted 1 month ago

“As a new mum I finally tried a range of dishes when I didn’t have any time to cook and thought this would be my absolute saviour over the next few months. After being disappointed with the first few I gave it another go and bought a selection of different meals to try - I have to say I can’t believe how bad I found it. It’s incredibly pricey and most of my dishes were half empty and filled…supposed to serve two and we both were left hungry and having to cook a meal after quite a few of them! On top of that as a bit of a foodie I’d describe most of the dishes as terrible flavour wise and full of fat and salt to get that cheat hit of ‘yummy’ without any actual skill or flavour having to be involved. Can’t understand what the hype is about…I’ll save by money for most supermarket oven meals…I honestly think they are better valid, flavour and healthier!”

Helpful Report

Posted 1 month ago

“£25 for monkfish wrapped in pancetta. I have bought many dishes from Cook - all of which have been 'cook from frozen' or 'microwave and so invited friends round for dinner, thinking the meal would be cooked from frozen only to find that the fish had to be defrosted for 36 hrs. Yes, maybe I should have read the instructions but as their slogan is 'cook from frozen' I assumed this would have also refered to the fish!!! Anyhow, cooked the meal the following evening - fish was tasteless!!! Pancetta was tasteless!!! If it wasn't for the sauce which my son had made, I would have thrown the fish into the bin - how sad as I have enjoyed do many other meals from cook!”

Helpful Report

Posted 2 months ago

COOK is rated 2.3 based on 126 reviews