COOK Reviews

Name: COOK
Rating: 2.32

2.3 Rating 113 Reviews

25 %

of reviewers recommend COOK

Company Reviews

Questions

Metrics

2.3

Based on 113 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Telephone

Visit Website

Write Your review

Tell us how COOK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

COOK 1 star review on 14th November 2022

Anonymous

ARose

P Dunkley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Cottage Pie is far too salty! Spoilt it for me as the flavour was okay, then got the salt hit! Yuck!”

Helpful Report

Posted 9 months ago

“Very salty. Mixed herbs in three different meals overwhelmed the taste. Meat chewy no flavour my dog food looks more appetising. Veg like leaks make flavoured sauce go runny. Beef burgeon tastes very odd leaves a metallic taste. I got because I had seriously I’ll and needed easy meals to help recovery. I ended up throwing them away after a couple of mouthfuls.”

Helpful Report

Posted 9 months ago

“Have ordered 5 different meals , last night had the chicken and mushroom lasagna (for 2) It was dreadful, we had 5 pieces of rather tough chicken between us and not a mushroom in sight! It was awful, not to have a mushroom in a chicken and mushroom lasagna is unacceptable, not even evidence of mashed up one. Going to try the fish pie tonight I hope that’s good I really want it to be as it’s convenient as I live walking distance from the cook in the Cheltenham, just hoping this was a one off bad experience we’ll see.”

Helpful Report

Posted 10 months ago

“The leek & peas veg dish was awful…the leeks long, stringy & only half cooked , so most of it went in the bin! The beef stroganoff was good Chicken Alexander was also good but too much cream & fat for a people on low fat diets, as have several of your dishes. The fish pie didn’t contain enough fish & too much potato”

Helpful Report

Posted 10 months ago

“I bought the beef stroganoff as a special treat. With two small children there are times when we are too tired to cook. It’s also a challenge finding a dish that they may warm to - one we can buy and serve at tricky times. We usually cook from scratch so figured this may be a good option. Unfortunately it was not as good as I had hoped. But then what should I expect. It is a ready meal. The children would not touch it after tasting it unfortunately. It got better as I pressed on but it really was a disappointment on the whole. Some of the meat was chewy and the back flavour was a bit claggy. For the price of a meal for 4 it was a shame.”

Helpful Report

Posted 10 months ago

“The steak and ale pie tasted good but the pastry was hard and the meat was so small pieces and not enough, very disappointing”

Helpful Report

Posted 10 months ago

“I had sweet potatoes katsu curry, It was tasteless, had loads of hard green beans, the rest was soggy & chewy. Supermarket ready meals are better & cheaper”

Helpful Report

Posted 11 months ago

“Ruined Christmas Lunch!!! We ordered the Stuffed Turkey crown for 4 and it was appallingl!! Followed all the cooking instructions properly and when cooked after letting it stand for a while ,when carving it the turkey fell apart and crumbled the item was nearly all stuffing…what a sham, will never order from you again!!”

Helpful Report

Posted 11 months ago

“Just ordered my first Christmas dinner. It was excellent. Definitely order again. Delivery bang on time. Very pleased with everything”

Helpful Report

Posted 11 months ago

“If I could give 0 stars I would! Our original order was mislabelled and we were sent someone else’s. Cool then resent our order but it never arrived. This was then resent AGAIN and never arrived! All Christmas food, gifted by a relative. Obviously the couriers fault, but perhaps don’t book couriers who cannot fulfil deliveries…? Wasted 2 days waiting in for orders that didn’t come, plus making countless phone calls to Cook. By the third reissue of our order, a lot of vegan/veggie items were out of stock anyway…”

Helpful Report

Posted 11 months ago

“Had my first Cook garlic chicken curry and it was lovely, I’m converted!!”

Helpful Report

Posted 11 months ago

“Classic fish pie batch000046 cook Sorin Stelyak, recommend using fish slice to serve meal,potato so runny ,I had to use spoon to contain it.my first trial of these products bought coop. Long Sutton.”

Helpful Report

Posted 1 year ago

“Unfortunately, this is not a good review! My wife and I had both selected your "Slow Cooked Rump Beef with Brandy. The only good words we have for this great sounding meal was it's title. In fact we both go as far as saying, we do not require a refund, just add it toward the cost of a good chef. At this rate, it is a wonder you are still actually in business.”

Helpful Report

Posted 1 year ago

“Not only are the meals excellent in quality and reasonably priced, but customer service is also excellent. I missed a delivery yesterday (my fault) and when I spoke to a Cook representative she could not have been more sympathetic and helpful in making new arrangements. What a relief!”

Helpful Report

Posted 1 year ago

“Nothing like as good as they used to be. They used to be a cut above supermarket frozen meals. The prices still are but the food is not. I do hope they pick up again.”

Helpful Report

Posted 1 year ago

“Had fish pie tonight our first time buying with Cook disappointing and tasteless”

Helpful Report

Posted 1 year ago

“repulsive company as a former employee I hugely recommend avoiding these meals. they put no care or effort into the production of these meals. I have seen some very questionable hygiene practices and ingredients and despite being insanely overpriced they keep employees at trainees month after month to pay them less than min wage. this is the third time of posting this review as cook keep trying to get ot taken down (says all you need to know). bullying of staff is rife. toxic man hating female run environment where abuse and bullying is rife”

Helpful Report

Posted 1 year ago

“as a former employee I hugely recommend avoiding these meals. they put no care or effort into the production of these meals. I have seen some very questionable hygiene practices and ingredients and despite being insanely overpriced they keep employees at trainees month after month to pay them less than min wage. this is the third time of posting this review as cook keep trying to get ot taken down (says all you need to know). bullying of staff is rife. toxic man hating female run environment where abuse and bullying is rife”

Helpful Report

Posted 1 year ago

“DO NOT BUY ‘COOK FROZEN FOOD’. It should stay forever frozen. I have always seen these in their own separate fridges and thought, they must be really good. The packaging too I thought was very well done and enticing. God, was I wrong. The salmon and asparagus gratin was absolutely awful. The fish smelled and tasted off. My wife didn’t even bother eating anything else after one spoonful. The cottage pie, tasted like cardboard and bland as hell. Was even real beef? I should have looked at all the reviews on here before buying any of the dishes. I should have taken notice of the only people buying it were old people. I guess your taste buds disappear when you’re past 70. Someone should close this company down because, the food is truly disappointing and horrendous. Never again!”

Helpful Report

Posted 1 year ago

“Hi. Well first purchase of chicken curry and flavour good but, chicken was suspicious very chewy. Will not be buying any more unless I hear from you.”

Helpful Report

Posted 1 year ago

COOK is rated 2.3 based on 113 reviews