COOK Reviews

Name: COOK
Rating: 2.27

2.3 Rating 132 Reviews

23 %

of reviewers recommend COOK

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2.3

Based on 132 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Telephone

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Anni

COOK 5 star review on 30th December 2024

Catherine H

COOK 1 star review on 14th November 2022

Anonymous

ARose

Anonymous

Anonymous // 01/01/2019

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“Tasteless, unappetising, over priced and lacking in quality.”

Helpful Report

Posted 3 years ago

“I bought the coronation chicken £10 as I have done in previous years. This taste was totally different. There was no hint at all of curry flavor just an acid fruity taste. After defrosting and much stirring it was thin and watery with not much chicken. I don’t know what has happened but it was inedible. Having written to the company on their feedback form with the batch number and details and a receiving an automated reply of “we will be in touch”I am still waiting.”

Helpful Report

Posted 3 years ago

“Steak & Red Wine Pie. ...SOOOO salty and sugary backtaste and upalatable. Having looked at the ingredients, no wonder. Paying 4.85 for 295gr is disgusting. The wine taste wa palpable and should not obvious. Would not recommend at all.”

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Posted 3 years ago

“Used to love cook meals, but over the last few months I have seen a change....all sauce and very little meat. Red Thai curry for example how can you justify the price for the quality, I just won't waist my money on rubbish.”

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Posted 3 years ago

“Had the beef bourginion all very thin runny gravy very little meat. The side of salmon was tasteless and chewy. Wish I’d cooked it myself or gone to marks and spencer where it would have been much cheaper and far tastier.”

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Posted 3 years ago

“Just had the roasted vegetable and chickpea curry. No vegetables apart from cauliflower strands. Bought the lamb dupiaza for a friend for a pre Christmas get together dinner. That had two pieces of lamb in and then just mushy onions. What has happened to this company? So disappointed. Normally cook from scratch. No time at the moment. Wish I hadn't paid for this as an alternative”

Helpful Report

Posted 3 years ago

“Have had many lovely meals from Cook, finding quality and quantity excellent. Tonight we had a new recipe fish pie. The fish did not have the variety as in the past and was definitely inferior quality with quite a rotten taste which unfortunately made me physically sick. Have you changed supplier? I have several other dishes in freezer and am now hesitant to use. What has happened to the excellent foods we have had in the past. The beef also seems now much inferior to the standard I had come to expect.”

Helpful Report

Posted 3 years ago

“I am new to Cookfoods, having only ordered two small orders of their 'Meals for One' range. I am totally blown away by the flavours of each meal I have so far eaten. I cannot fault the taste or the quality of what are sensibly priced ready meals. I shall be continuing to patronise these people. So far, 10 out of 10!!”

Helpful Report

Posted 3 years ago

“Ok ish veg lasagne was rather rich and a bit sloppy would I buy again??? Not sure. M&S better. Sorry Cook.”

Helpful Report

Posted 3 years ago

“Dont normally go for frozen meals but thought I would give COOK a try...I am sorry I just don't get the hype...tried savoury and sweet dishes/meals....just not for me at all.....perhaps my expectations are just too high. At least I know now.....good luck to your brand...you obviously do have a 'following'....just not me.”

Helpful Report

Posted 3 years ago

“Have used Cook over a few years, but now is time to say enough is not enough! The size of the dishes and the quantity of meat and other ingredients in their dishes has really gone downhill. My last purchase, a chicken pie, was really poor. Mainly gravy little chicken. in comparison my husband had a cheaper steak pie from a butchers - larger and full of meat filling. Have found similar issues with their Thai meals.”

Helpful Report

Posted 3 years ago

“I enjoy much of COOK food but have become very disappointed recently. Classic Fish Pie (Batch 000878) is an example ... too much mash topping and not enough fish... and plump king prawns were a joke in our last pie for two: none in my portion and two in my husband’s portion.”

Helpful Report

Posted 3 years ago

“Having purchased their Chicken ham and leek pies I can only describe them has disappointing and in my opinion the company is not to the standard it thinks it is”

Helpful Report

Posted 3 years ago

“Have enjoyed Cook meals for several years and recommended to my friends. Well they have changed. I have recently tried Butter Chicken, Fish pie, Cottage pie and others. Bland tasteless chicken, tough gristly ,tasteless meat, Very dry. What has happened? Have you changed hands? Won’t be buying again.”

Helpful Report

Posted 3 years ago

“Gave the fish pie another chance last night. The recipe has changed and overall far too dry,no sign of any sauce. Won’t buy again . Shame they were nice once..”

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Posted 3 years ago

“Perfect Gift. Several tasty meals and desserts made a covid sufferer feel much better. Thank you.”

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Posted 4 years ago

“my son ordered from you as a treat for us new years day. the steak and ale pie had fatty bits and grizzle. chicken ham and leek pie was dry and tastless. the stew and cheese dumplings hasnt been tried as yet. nor has the chicken and mushroom. The pavola has got to be the worst i have tasted. put in the bin. so we as a family wont be using again”

Helpful Report

Posted 4 years ago

“We have had a few of your frozen foods which were ok on the whole. But yesterday we had your cottage pie which was extremely insipid and dry. I am afraid to say the Tesco finest cottage pie which we had tonight was far better and I mean that. It may have been just a one off cook cottage pie but unlikely.”

Helpful Report

Posted 4 years ago

“Beef Bourgogne delicious. Dauphinois potatoes far too much garlic. Nut and veg stacks were awful , not a good flavour and horrible consistency. Mince pies were wonderful as usual.”

Helpful Report

Posted 4 years ago

“Basil and Mascarpone Chicken. Great sauce that would have accompanied good quality chicken well but unfortunately the chicken, with the sauce removed, was tough, like a broiler.”

Helpful Report

Posted 4 years ago

COOK is rated 2.3 based on 132 reviews