COOK Reviews

Name: COOK
Rating: 2.32

2.3 Rating 113 Reviews

25 %

of reviewers recommend COOK

Company Reviews

Questions

Metrics

2.3

Based on 113 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Telephone

Visit Website

Write Your review

Tell us how COOK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

COOK 1 star review on 14th November 2022

Anonymous

ARose

P Dunkley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So disappointed. It always looks so nice and bought my first one today for this evening's meal as out and about. Chicken in soy sauce with ginger. A handful of small cubed chicken pieces, not even a whole chicken breast, no where near enough for two, the strips of ginger and kale were tough and inedible. The sauce was tasty and thank goodness I did extra veg to soak it up! Will not buy again.”

Helpful Report

Posted 1 year ago

“Salmon and Asparagus pie. It was good.. not excellent. I found a hair in the sauce. After it has entered my mouth.”

Helpful Report

Posted 1 year ago

“Had the beef bourginion. Some of the meat was too overcooked and the sauce was not nice. Alcohol not cooked out.”

Helpful Report

Posted 1 year ago

“Our experiences with your company’s food packaging has been very good. Sadly what holds the contents is so very superior to the food.”

Helpful Report

Posted 1 year ago

“Lasagne al forno. Tasty of plastic. Always been good previously. Complained to Cook last month when we had a sub standard meatballs. Tgey insisted nothing had changed. Doubting that now.”

Helpful Report

Posted 1 year ago

“I have enjoyed several Cook froducts but the Duck Confit I bought yesterday was dire. The sauce was too sweet (and had no trace of the much-needed acidity), the duck meat itself was good but came with a great thick layer of fatty, flabby skin. Because this had been cooked in a sauce it was NEVER going to be crisp and should have been removed from the dish beforehand. It also meant , that when I'd removed it, the apparent amount of actual meat in the dish was much less than it looked. Very disappointing and the dish needs urgent improvement”

Helpful Report

Posted 1 year ago

“Lamb Moussaka(serves 1) was so disappointing - mostly potato and two very small slices of aubergine with very little flavour. I usually find Cook meals excellent but this was awful and I could only eat half and put the remainder in the bin.”

Helpful Report

Posted 1 year ago

“Spent a small fortune on Canapes for Christmas 2022. very disappointed apart from sausage rolls which were ok but have had better from M&S. The canapes that had pastry such as pinwheel spinach and pesto ,thai chicken. The fillings cooked and almost burned before the pastry browned so looked raw. Most all were not worth the price. I have purchased many food items from them but will not be going back. They have cut corners but still prices are high.”

Helpful Report

Posted 1 year ago

“We had butter chicken curry. Would have been better with a stir in jar sauce. What little chicken there was was tough and dry the sauce was absolutely full of undercooked chunks of onion. Butter curry is usually smooth. It had no discernable flavour to make it butter chicken over any other generic orange coloured curry. Really disappointed- we got these for new years eve as a treat. Won't be buying from this company again. Over priced and under-deliverd.”

Helpful Report

Posted 1 year ago

“Delivery never arrived. They weren’t helpful at all.”

Helpful Report

Posted 1 year ago

“I have enjoyed most dishes from Cook for a few years. This week tried your orange and apricot tarte dessert- it was dreadful, so dry and no flavour at all. very disappointed to have to throw most of it away. What went wrong? I did buy this item from a stockist, not a Cook shop so praps that the answer ?”

Helpful Report

Posted 2 years ago

“Lamb Moussaka. Possibly the worst pre-prepared meal I've ever tasted. The Aubergine was the only flavour I could distinguish. Really disappointed. Certainly won't buy that again.”

Helpful Report

Posted 2 years ago

“I think they call it Grand Fish Pie, anyway a big fish pie to serve 8. There were 6 of us and we had a reasonable, certainly not large, portion each. It was nice, but not as good as I’d have made myself. And £36! I did expect something more special and certainly larger portions.”

Helpful Report

Posted 2 years ago

“I purchase Thai Main meal Red Thai Chicken Curry what a disappointment chicken tastless and very bland it appears the chief forgot to at the spices every other meal I have had has been excellent so what went wrong with this one Batch 00061”

Helpful Report

Posted 2 years ago

“I bought my Cook meal from Co op, I had previously bought a Lamb curry, which I enjoyed, although would have preferred slightly hot taste. I enjoyed the Lamb Kofta & Dhal, I was expecting a bit more spice. The reason I gave 4 stars is portion size, these portions are small, ingredients like dhal are not expensive and I would have liked more in this meal. Overall these meals have good flavours and I would recommend if you have a small appetite.”

Helpful Report

Posted 2 years ago

“I first bought Moroccan Spiced Lamb Tagine & Gin & Tonic Semifreddo which were both enjoyable so I ordered a variety of dishes. Unfortunately each dish since has been more disappointing than the previous one. Tonight we ate the second last - Roasted Sea Bass & Romanesco Sauce £13. After cooking from frozen for 1 hour, as per instructions, I have never seen such a small, dry, shrivelled up sea bass. Potatoes & Romanesco sauce were edible. I don’t know whether to cook the last dish - Salmon & Asparagus Gratin for 4 @ £18 - or chuck it in the bin. Never again & definitely not to be recommended. Ordering process & delivery were faultless, shame the food wasn’t the same. Can’t help wondering where Trustpilot got their reviews!”

Helpful Report

Posted 2 years ago

“Such a shame, have bought their meals for years. Absolutely delicious , quality has dropped so much, can barely tell what you're eating ! Something has definitely changed, won't be buying anymore”

Helpful Report

Posted 2 years ago

“Have had a couple of meals and find them over rated. Nothing special. Too expensive.”

Helpful Report

Posted 2 years ago

“Expensive and so disappointing. Thought this would be a pre-prepared panacea with it was just overpriced poop!”

Helpful Report

Posted 2 years ago

“I started using COOK foods a few months ago and lived the first meals but unfortunately the last few I've bought have not been the same as previous meals, thin sauces and nowhere near as tasty or as good quality, so very disappointing.”

Helpful Report

Posted 2 years ago

COOK is rated 2.3 based on 113 reviews