COOK Reviews

Name: COOK
Rating: 2.19

2.2 Rating 141 Reviews

22 %

of reviewers recommend COOK

Company Reviews

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2.2

Based on 141 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone

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Anni

COOK 5 star review on 30th December 2024

Catherine H

COOK 1 star review on 14th November 2022

Anonymous

ARose

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having purchased their Chicken ham and leek pies I can only describe them has disappointing and in my opinion the company is not to the standard it thinks it is”

Helpful Report

Posted 4 years ago

“Have enjoyed Cook meals for several years and recommended to my friends. Well they have changed. I have recently tried Butter Chicken, Fish pie, Cottage pie and others. Bland tasteless chicken, tough gristly ,tasteless meat, Very dry. What has happened? Have you changed hands? Won’t be buying again.”

Helpful Report

Posted 4 years ago

“Gave the fish pie another chance last night. The recipe has changed and overall far too dry,no sign of any sauce. Won’t buy again . Shame they were nice once..”

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Posted 4 years ago

“Perfect Gift. Several tasty meals and desserts made a covid sufferer feel much better. Thank you.”

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Posted 4 years ago

“my son ordered from you as a treat for us new years day. the steak and ale pie had fatty bits and grizzle. chicken ham and leek pie was dry and tastless. the stew and cheese dumplings hasnt been tried as yet. nor has the chicken and mushroom. The pavola has got to be the worst i have tasted. put in the bin. so we as a family wont be using again”

Helpful Report

Posted 4 years ago

“We have had a few of your frozen foods which were ok on the whole. But yesterday we had your cottage pie which was extremely insipid and dry. I am afraid to say the Tesco finest cottage pie which we had tonight was far better and I mean that. It may have been just a one off cook cottage pie but unlikely.”

Helpful Report

Posted 4 years ago

“Beef Bourgogne delicious. Dauphinois potatoes far too much garlic. Nut and veg stacks were awful , not a good flavour and horrible consistency. Mince pies were wonderful as usual.”

Helpful Report

Posted 4 years ago

“Basil and Mascarpone Chicken. Great sauce that would have accompanied good quality chicken well but unfortunately the chicken, with the sauce removed, was tough, like a broiler.”

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Posted 4 years ago

“I had the chicken and mushroom lasagne this evening. There was 2 tiny pieces mushroom and the chicken was chewy and tasteless the sauce was not very nice either. Very disappointed. Unfortunately didn’t take a photograph and it’s in the food waste bin now!”

Helpful Report

Posted 4 years ago

“Tasteless vegan lasagne oddly stodgy and won’t be bothering again”

Helpful Report

Posted 4 years ago

“Bought potato dauphines which consisted of 4 slices of potatoes a few breadcrumbs and some tasteless cheese. It was a side for 1 and filled about an 1/8th of the container it came in. Cost £1.50! TOTAL RIP OFF. And tasted of nothing! The cost of cooking it tolled up the price!”

Helpful Report

Posted 4 years ago

“This is fabulous! I’m a new gluten free person but Cook do such a great range and I no longer feel like I’m missing out! Have this evening thoroughly enjoyed a Portobello Mushroom risotto (added extra veg to make a hearty meal) & served my husband a GF Moroccan Lemon Chicken dish. He is always sceptical of change, so best not to tell him (nor that his too was GF)...he was delighted and said he thoroughly enjoyed it! This was our first online order - impressed by easy ordering, the range (desserts too) and the communication from the company, letting me know when order would arrive etc. In the past we have bought from a local store who had a limited range. Won’t hesitate to place another order - restaurant quality and a real treat during the pandemic!”

Helpful Report

Posted 4 years ago

“Bought a fish pie today which was very disappointing. Lots of potatoes, some large prawns which were quite chewy and very little fish. Not up to expectations and certainly not value for money”

Helpful Report

Posted 4 years ago

“My husband and I have enjoyed several meals from Cook over the past year, and the desserts have always been scrumptious! However, last week I purchased a couple of dishes including one of my favourites, Bramley Apple & Blackberry Crumble. All went well until I served it onto the dishes, and I realised that there wasn`t a single blackberry in sight! It was purely an Apple Crumble! Who forgot to put the blackberries in? It was a very nice apple crumble, but disappointing as it was not what it said on the label.”

Helpful Report

Posted 5 years ago

“Perfectly pleasant but not as good as expected. We had high expectations of Cook meals having read reviews and from word of mouth. Each meal was fine but in terms of quality and quantity it was lacking. The meals for one were of a size appropriate to a good sized starter but not a main course. The quality/taste was ok but not good enough to want to repeat.”

Helpful Report

Posted 5 years ago

“We used to quite enjoy Cook, but, in recent months, all of the meals we’ve purchased have been virtually inedible. I’m referring to the pad Thai, Moroccan lemon chicken, and chicken and ham pie. There have been a few others, too, unfortunately. Even the boeuf bourgignon, which is normally quite tasty, had quite a strange flavour last time we had it. I don’t think we’ll be going back, I’m afraid. It’s a pity, as I do like the concept.”

Helpful Report

Posted 5 years ago

“I bought a £24 beef and merlot pie which was extremely disappointing. There was plenty of meat but the Gravy was very sweet and the sauce was very very thin. Worst of all was the pastry which tasted as I imagine thin wet rubbery cardboard would All in all a very disappointing very expensive pie”

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Posted 5 years ago

“Fantastic tasting food and reasonable price too! Perfect to buy and cook whilst on our holiday near Bakewell. Tasted as good as if we were eating at a pub or restaurant.”

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Posted 5 years ago

“Cook made Christmas happy for us! We never thought in a million years that we would have a pre-prepared Christmas dinner but it was an amazing decision to go ahead with it and we will do it again! We must congratulate the Cook team for providing tasty, good quality frozen food with easy cooking instructions, it meant that we had more time to engage as a family with our elderly Mum .... Thank-you!”

Helpful Report

Posted 6 years ago

“I have just discovered these dishes that I conveniently purchase from my local Co-op. Each and every meal - from those cooked for four or the individual calorie controlled dishes for one are first class, tasty and made from fab ingredients. Much better than top High Street ready meal brands as portions are good and sauces are both delicious and plentiful. I’m hooked and the variety is amazing. I haven’t had one meal that hasn’t impressed me. Give them a try - they won’t disappoint. Bon appetite”

Helpful Report

Posted 7 years ago

COOK is rated 2.2 based on 141 reviews