Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,149 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought this for my son as his place has no plumbing at the moment. Fitted in perfectly and works exactly like a plumbed in dishwasher. Super fast delivery and a decent price. Would highly recommend if you only want a small dishwasher with little fuss.”

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Posted 2 years ago

“Good delivery time, on day requested. Yet again with Items made outside the UK the instructions leave a lot to be desired.”

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Posted 2 years ago

“Suggest providing Brass Diverter, 3 Way sink faucet splitter which fit for Kitchen Sink Faucet select option in order accessory, I need to wait for another order of these parts begin to use the dishwasher.”

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Posted 2 years ago

“Nice size fridge, lots of space. Good service on delivery 👍”

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Posted 2 years ago

“Great Product very impressed with the quality.”

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Posted 2 years ago

“Easy to order. Arrived early. Seems to be good quality. A bit of a faff to put up but that is probably down to me. Works great”

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Posted 2 years ago

“Very happy”

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Posted 2 years ago

“This dishwasher was ordered for a customer, and I have just installed it. The packaging was very good with plenty of protection. Setting up the water softener was described well within the instructions, and going by the weight of the product I felt that this was hopefully a good buy. The customer is in their 90's, so ease of use was important, and I was able to show them how to programme and start the appliance with reasonable confidence. It would have been helpful to have some small samples of wash tabs, rinse aid etc. as I was unable to then set a wash in progress immediately. Delivery was very efficient, thank you!”

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Posted 2 years ago

“Purchased a cooker hood - delivered quickly and the product itself is brilliant!”

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Posted 2 years ago

“Really happy with the product I purchased. Fast delivery and easy to use website.”

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Posted 2 years ago

“The attachment lugs should be front and rear. Instead, they are under each side where there is no space between the units to install the lugs under the worktop! I botched it in, otherwise, well satisfied.”

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Posted 2 years ago

“I ordered a cooker hood, it came very quickly, unfortunately I ordered the wrong size and needed to return it. The staff were so helpful and accommodating, no fuss, just professional, courteous service. I’d recommend this company”

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Posted 2 years ago

“Easy to order, good product, value for money and excellent delivery”

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Posted 2 years ago

“Perfect & Would be even better if there were one more shelf & light for the fridge”

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Posted 2 years ago

“I will never be purchasing from cookology again. They do not offer free returns. So now I am having to pay for the return myself which isn't cheap. Best off purchasing from elsewhere.”

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Posted 2 years ago

Good Afternoon I am very sorry to hear your item is not suitable. Sadly return postage is not normally covered on unwanted items. However, please send us another email and i will look into this further for you and get this resolved for you. Kind Regards, Kate Office Manager

Posted 2 years ago

“Very good product and arrived well packed and in good order as far as we can tell .. still not in situ”

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Posted 2 years ago

“As expected”

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Posted 2 years ago

“Items are not due to arrive for another few days and the only negative was the delivery on a pallet that required me to take the day off as I couldn't leave them in the cul-de-sac whilst I was at work. Looking forward to their arrive as I think they'll look pucker”

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Posted 2 years ago

“Great delivery within 2 days of my order. Countertop dishwasher is excellent, takes dinner plates of at least 27cm & cleans superbly. Really pleased with my purchase & customer service in the UK are excellent.”

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Posted 2 years ago

“Very good delivered on time product was as described no complaints would use again 👍”

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Posted 2 years ago

Cookology is rated 4.8 based on 6,149 reviews