Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,149 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and exactly what I had expected”

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Posted 2 years ago

“Had 3xactly what we were looking fir, and speedy delivery.”

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Posted 2 years ago

“This item has not yet been fitted, but order was quickly and efficiently delivered. Would recommend.”

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Posted 2 years ago

“I was extremely pleased with both the service I received and the product, which is very stylish.”

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Posted 2 years ago

“Excellent online ordering process, delivery information accurate. The ceramic hob is amazing value for money .”

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Posted 2 years ago

“Cookology are a very polite and helpful firm.”

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Posted 2 years ago

“Competitively priced worktop dishwasher imported directly from China by Cookology, whose owner visited the factory to specify its capabilities and finishes. Identical in specification to more expensive models from other UK retailers, which are probably the same but differently badged. Very hard water has eventually defeated all our dishwashers over the years, so we like to keep the price of replacements as low as possible.”

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Posted 2 years ago

“Good quality product at a good price. The delivery was quick with no problems. I am very happy all round”

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Posted 2 years ago

“Excellent product, bottles fit fine, it's quiet and holds its set temperature.”

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Posted 2 years ago

“Small freezer in black. Exactly what I wanted and as described. Well packaged and delivered quickly. Strongly recommend Cookolgy products based on this whole transaction from start to finish.”

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Posted 2 years ago

“Fridge freezer just what I needed, especially the small freezer compartment. Ordering and delivery very prompt. I had some questions because the instructions booklet gave the impression it may not be 4 stars or be suitable for a built in location. Very prompt e mail reply, sorting everything out including registering for 1 year guarantee. Very happy so far, but time will tell - my last fridge freezer from a quality brand only lasted 5 years!”

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Posted 2 years ago

“Used for the first time and was very impressed with the service. Easy to order, quality product, and fast delivery. Would have no hesitation in using them again”

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Posted 2 years ago

“Fast delivery!”

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Posted 2 years ago

“Extremely disappointed to receive a pre-owned scuffed and scratched freezer when I assumed it would be factory new. If this was the decision of a rogue employee or company policy to offload used returned goods is unclear? The customer service team promptly removed the freezer and made a refund but not before asking if I would be interested in keeping it and having a partial refund. It’s frustrating and causes anxiety and loss of confidence to be treated this way. I would rate zero stars for my Cookology purchasing experience if it were possible. Buyer beware.”

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Posted 2 years ago

“I ordered this hob and it was delivered the next day, excellent service. Unfortunately, it was not suitable for use in our kitchen because of a minor difference in height so I had to ask to return it. I received a full refund, again within a day. I will be buying from Cookology in the future as their service is second to none. You can buy with confidence from them.”

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Posted 2 years ago

“Wine fridge looks amazing fits perfectly under worktop, only fault is it is very noisy sounds like an old drain, is this normal?”

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Posted 2 years ago

“I ordered a fridge freezer, it arrived the next day. Fantastic service and very very pleased with my fridge freezer. I highly recommend Cookology. 👌”

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Posted 2 years ago

“Very quick delivery but unfortunately the hob was damaged when I opened it. Phoned to let Cookology know and a replacement was sent out immediately. So very pleased with the service.”

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Posted 2 years ago

“Pleased with the Counter top Freezer and Fast Efficient Delivery and Service.”

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Posted 2 years ago

“This is the first time that I have used cookology and was in need of a fridge freezer urgently and it arrived the next day brilliant service”

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Posted 2 years ago

Cookology is rated 4.8 based on 6,149 reviews