Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,149 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

Write Your review

Tell us how Cookology made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well I was very surprised how quickly it arrived brilliant, customer service very knowledgeable would recommend to anyone.”

Helpful Report

Posted 2 years ago

“Product was as described. A little expensive but works well. No complaints.”

Helpful Report

Posted 2 years ago

“Very easy ordering. Quick delivery and a nice looking freezer. First time I have used this company but I would certainly use again”

Helpful Report

Posted 2 years ago

“Good company to deal with , no complaints whatsoever excellent service .”

Helpful Report

Posted 2 years ago

“Great product, price and service, thank you”

Helpful Report

Posted 2 years ago

“We recently ordered a wine fridge from Cookology on a Saturday, it arrived on the Tuesday, and was perfect for our kitchen”

Helpful Report

Posted 2 years ago

“Very good service ordered and delivered when they said and product is excellent”

Helpful Report

Posted 2 years ago

“Fantastic product, quick delivery - highly recommended”

Helpful Report

Posted 2 years ago

“So far very good. Quick delivery, it even arrived on a Saturday. The oven appears to be well made with weighty doors and knobs. It looks much more expensive than it was.”

Helpful Report

Posted 2 years ago

“Excellent customer service!”

Helpful Report

Posted 2 years ago

Good Afternoon I am very sorry to hear this. I can understand how frustrating this is for you. I have looked into this and can see we have sent you a couple of emails regarding this. It does not sound like you are receiving our messages. Please give us a call regarding this and we can resolve this for you. Look forward to hearing from you, Kind Regards Kate Office Manager

Posted 2 years ago

“Very happy”

Helpful Report

Posted 2 years ago

“lovely fridge delivered quickly. god communication”

Helpful Report

Posted 2 years ago

“The microwave arrived quickly and was an exact match to our previous fitted microwave, so it was very easy to fit in. Thanks,”

Helpful Report

Posted 2 years ago

“Fantastic experience ordering was easy and quick. Delivery was free and it came the following day.the delivery driver was extremely helpful and polite. I can not fault the experience thank you”

Helpful Report

Posted 2 years ago

“Speedy delivery , looks great , easily fitted .”

Helpful Report

Posted 2 years ago

“Very pleased with this freezer. Due to lack of space I was unable to have one in my kitchen. I bought an under the counter freezer in grey and put it into my lounge. No one sees it as a freezer and thinks it's a piece of furniture. Well pleased .”

Helpful Report

Posted 2 years ago

“So far so good everything works as it should”

Helpful Report

Posted 2 years ago

“Super fast delivery.and very happy with our purchase.would highly recommend.”

Helpful Report

Posted 2 years ago

“Haven’t opened the appliances yet as the kitchen isn’t going to be fitted for a couple of weeks -so far our experience with Cookology has been 5* the appliances were delivered on time with a date that suited us the delivery men were polite and efficient and put the order exactly where we wanted them to be stored they rang to tell us when they were 15 minutes away for delivery . I’ll pop back and review the appliances when they are opened and installed !”

Helpful Report

Posted 2 years ago

“The cooker hood got damaged in transit Spock to customer service was excellent sorted out a replacement and swopped over.”

Helpful Report

Posted 2 years ago

Cookology is rated 4.8 based on 6,149 reviews