“
My order was due to be delivered on a day when I was working, I emailed customer service who advised me that Adam had changed my delivery to my day off, guess what I receive email on my day off saying my fridge was delivered, I get home on a rainy day to a soggy box! Not happy 😡
”
posted 5 months ago
- Anonymous
“
Bad experience so far. No delivery info and they keep saying my item has been delivered but clearly not my door or can be held in your hands that easily. It's an oven. So far not great. I will update you if anything changes got a bad feeling about this. They stopped replying to my emails as soon as I took a picture of my door and said that it couldn't be mine as it's an oven and it was being held in someone's arms.
”
posted 1 year ago
- Ian Powell
“
30 days returns policy but you have to pay for delivery charges which amounted to nearly £47 for the cost of my extractor fan at 19kg! Being an online retailer you cannot test the appliance until you get it delivered & then I wasn’t happy with the amount of questions asked of why I wanted to return the item? The item was so loud composed to other fans I subsequently went to see.
”
posted 2 years ago
- Anonymous
“
Fast delivery!
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posted 2 years ago
- Greg MacDonald
“
Plinth heater.
Bought for a customer. Quick delivery but item showed signs of previous opening and damage to front cover. Scratches inconsistent with a new item.
Possibly seconds.
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posted 2 years ago
- Mark Aldridge
“
I was disappointed that I was unable to choose, or even rearrange a delivery slot before 11 am as it would mean having to use a day's leave.
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posted 2 years ago
- Sarah Evans
“
Good delivery time. Although I feel the Fridge unit is not adequately packaged on the sides, front & back. any small bump would cause damage. We ordered another unit which again arrived very quickly, although it has minor scratches on the left side. Again, no bag-wrap on the unit so it was not adequately packaged in my opinion. Waiting for refund & collection of the first unit purchased.
”
posted 2 years ago
- Martin Iveson
“
Happy with the product shame about the delivery. My item is full of dents
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posted 2 years ago
- Huw English
“
Arrived damaged. Lied to as I was told the new one would be arriving and they would do an exchange, but no they turned up nearly 2 weeks later to just collect still no delivery
”
posted 2 years ago
- TANYA CATCHPOLE
“
Sent me wrong colour. Failed at the first hurdle. Delivery and product good
”
posted 2 years ago
- Adam Kirk
