Cookology Reviews

Name: Cookology
Address: Unit 2 Piperell Way, Haverhill
Rating: 4.79

4.8 Rating 6,149 Reviews

100 %

of reviewers recommend Cookology

4.8

Based on 6,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

marketing@cookology.com

Location:

Unit 2 Piperell Way
Haverhill
CB9 8QW

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Cookology 5 star review on 4th September 2022

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The oven and hob combo from Cookology was incredible. I would buy again from cookology.com”

Helpful Report

Posted 2 years ago

“Honestly Cookology is the best brand I have had. I went for a table top mini dishwasher for my worktop as I never had space for a big dishwasher. It is incredible & washes the dishes really well and saves on my energy bill. Item came next day well packaged and fully tracked DPD Service. Thanks Cookology!”

Helpful Report

Posted 2 years ago

“hopeless bought a hob not suitable sent back next day £17 not delivered for 4 days ordered another hob from you came smashed bought another hob of yours from amazon came today smashed i do not no if your hobs work so cannot comment on the quality of them”

Helpful Report

Posted 2 years ago

Good Morning , I am very sorry to hear this! I have sent you an email to get this resolved for you. Look forward to hearing back from you. Kind Regards, Kate Office Manager

Posted 2 years ago

“working one plate”

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Posted 2 years ago

Good Morning , I am very sorry to hear this! I have sent you an email to get this resolved for you. Look forward to hearing back from you. Kind Regards, Kate Office Manager

Posted 2 years ago

“Highly recommend cookology. Amazing hob and quick delivery.”

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Posted 2 years ago

“Excellent value for money for halogen hob I purchased definitely use again”

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Posted 2 years ago

“Shipping time was fast. Customer service were great when I had issues with the delivery company. Would definitely use again”

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Posted 2 years ago

“ordered a cooker hood - delivered promptly on time and item is exactly as described. very happy would definitely use again.”

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Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

“service brilliant but fridge freezer rubish shelves in door stop you putting anything on the inside fridge ,cannot close door stupid design anyway tried to get on with it but no good ordered a morphy richards ,dearer but i can put a 6pint milk in the door cookolagy going in shed,iys ok buying cheap but no good if theres no room inside and the shelve is rubisn thin have to reach right in no its rubish in shed it goes”

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Posted 2 years ago

“I ordered online, the process was very easy. Would recommend this brand.”

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Posted 2 years ago

“Originally got a faulty microwave but they sent a replacement quickly and without hassle.”

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Posted 2 years ago

“Ideal little larder fridge for the price. All I needed in a under counter can hold all essential items that I need to hand”

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Posted 2 years ago

“Excellent quality Excellent service would recommend it to anyone 😀”

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Posted 2 years ago

“I bought a dishwasher, which works really well even on a quick wash. Good value for money”

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Posted 2 years ago

“So far fantastic service on the telephone. Sam was courteous and knowledgeable. Very excited to revive goods.”

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Posted 2 years ago

“Lovely "minimalist" oven , looks lovely in my kitchen (along with my Cookology Microwave) Excellent customer service!, confusion regarding intructions of my oven purchased but answered all my questions and sorted immediately. Will definitely use again Highly Recommended *****”

Helpful Report

Posted 2 years ago

“The unit looks ok although a few improvements are suggested as follows: - the light is very blue - would be useful to be able to order warm white or blue-white to match the rest of my kitchen lighting - the top front edges of the canopy are very sharp - I can see myself cutting my head on them at some point so have had to fit rubber buttons on the edges as a safety measure - better fitting instructions - not very clear - I worked it out eventually - better advice on duct sizes - it was a real pain to cut a 150mm dia hole through the wall and yet it probably isn't that important in terms of noise unless using it on full speed regularly - I reckon I could had used a 125 duct which would have been easier to cut - the flexible duct supplied is pretty useless and a waste of materials - within no time all the ripples in the duct would be full of gunk and would be very hard to clean - supply a plain straight duct - much easier to clean - the filter units are not sealed into the hood - they move about so grease will eventually get past the filters and into the unit itself - this will be difficult to clean internally - I might try and fit some seals myself - some rubber strips would solve this Apart from that it wasn't that expensive but I don't think the above would cost much to improve the product - overall it is ok but not sure I would buy this brand again with the above types of issues. As with many products these days, nobody seems to have tested the product on regular punters and gone back after a few months to see how it could be cleaned. Hopefully that is useful feedback.”

Helpful Report

Posted 2 years ago

“Cheap, good quality and easy fitting”

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Posted 2 years ago

“Cookology are user friendly and provided accurate information about their product which helped me to make my decision to purchase”

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Posted 2 years ago

Cookology is rated 4.8 based on 6,149 reviews