The Organic Butchery Reviews

Name: The Organic Butchery
Rating: 4.68

4.7 Rating 5,612 Reviews

92 %

of reviewers recommend The Organic Butchery

4.7

Based on 5,612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01837871400

Email:

hello@organicbutchery.co.uk

Location:

The Organic Butchery, Ellacott, Bratton Clovelly, Devon
EX20 4LB

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The Organic Butchery 5 star review on 5th December 2023

Michael Wiley

The Organic Butchery 5 star review on 28th November 2023

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The meat is always excellent, however, sometimes it is on the way to being defrosted when it arrives.... But I would never go anywhere else for my meat, I know the meat is of a high quality and that the animals have been well cared for whilst alive. Can't ask for anything more.”

Helpful Report

Posted 1 year ago

Hi Sue Thank you for your review - we are pleased you enjoyed your order & appreciate your loyalty! However we are sorry to hear about defrost issues - 9 times out of 10, delivery goes smoothly. However as with anything, there can be small hiccups with our courier service i.e. delays on route, so we are sorry that this may have occurred. We rectify any issues promptly for our customers, including defrosts. We hope this is reassuring! The Coombe Farm Team

Posted 1 year ago

“Came unfrozen due to delayed delivery. Unsuitable for consumption as the order worth £60 was put in the depot overnight and in the van half of the day on the delivery day. No response to my email regarding reimbursement.”

Helpful Report

Posted 1 year ago

Hi Sylvia, Sincerest apologies for your disappointment regarding your order. Last time we spoke with you we had agreed to wait for the order to arrive to assess its condition, as you were away on holiday - as per our phone call you had agreed to get back in touch if there were any issues. Often there are small hiccups with third party couriers, however we are more than happy to rectify these if notified of this. Please contact us via email at hello@coombefarmorganic.co.uk and we will happily resolve this for you.

Posted 1 year ago

“As always, delicious and delivered promptly. I would like to mention the lovely delivery driver who was kind enough to ask me if I was OK lifting the box, I'm 68 and small! So thank you Sir”

Helpful Report

Posted 1 year ago

Hi Ann, Thank you for your 5 star review! We're pleased to hear that our delivery service were suitably helpful! The Coombe Farm Team

Posted 1 year ago

“Unfortunately we were very disappointed with the mince particularly as we purchased 3 kgs. When it arrived we were surprised that it looked like it had very high fat content . We have cooked the mince in a couple of meals and quite honestly it was awful. Very fatty and quite a bit of gristle . We will not be purchasing again. We purchased 8 chicken breasts and they were very good though !!”

Helpful Report

Posted 1 year ago

Hi Barbara Thank you for your honest review, we are pleased you enjoyed the chicken breasts. However, we’re really sorry to hear you were disappointed with the rest of your order. Please pass any further feedback to us via email at hello@coombefarmorganic.co.uk The Coombe Farm Team

Posted 1 year ago

“Along with animal welfare, I prefer to buy from companies that care about recycling and up-cycling. CFO does it well. The next step could be a print-free way of posting the packaging materials back for households that do not own a printer.”

Helpful Report

Posted 1 year ago

Hi Rita Thank you for your 5 star review - we are pleased you enjoyed your order & resonate with our ethos. We will take on board your suggestion & consider it for future. The Coombe Farm Team

Posted 1 year ago

“The chicken bone broth is amazing! Proper real food!! Thanks, Davie from Edinburgh”

Helpful Report

Posted 1 year ago

Hi Davie Thank you for your 5 star review - we are pleased you enjoyed your order. We are thrilled to have customers as far as Edinburgh! The Coombe Farm Team

Posted 1 year ago

“When my parcel arrived I was pleasantly surprised how frozen and solid the rabbit had stayed. It was beautifully and securely packed and arrived on time ready to go into my freezer. Thank you for a job well done ! B. Atkinson”

Helpful Report

Posted 1 year ago

Hi Barbara Thank you for your 5 star review - we are pleased you enjoyed your order and that it arrived as to be expected. You are very welcome! The Coombe Farm Team

Posted 1 year ago

“Superb quality and excellent flavour.”

Helpful Report

Posted 1 year ago

Hi Luisa Thank you for your 5 star review - we are pleased you enjoyed your order. The Coombe Farm Team

Posted 1 year ago

“We loved all our meat we used it for a Japanese night lots authentic dishes. We will definitely be ordering again.”

Helpful Report

Posted 1 year ago

Hi Trudy We’re so pleased you enjoyed your order – the Japanese night sounds delicious! The Coombe Farm Team

Posted 1 year ago

“Used the spatchcock chicken from our order so far. Marinated in peri peri and cooked on the BBQ. Excellent succulent chicken enjoyed by all.”

Helpful Report

Posted 1 year ago

Hi Pam We’re so pleased you enjoyed your order – the peri peri marinated chicken sounds delicious! The Coombe Farm Team

Posted 1 year ago

“Love the ethos of the company and the range of nose to tail (offal). The quality is brilliant and well packaged. This was my first order and I will be ordering more in the future. My order included pigs trotters, lambs necks, marrow bone, tallow, lambs hearts, chicken necks.”

Helpful Report

Posted 1 year ago

Hi Cecilia, Thank you for your 5 star review - we are pleased you enjoyed your order & resonate with our ethos. The Coombe Farm Team

Posted 1 year ago

“Excellent chicken would buy again”

Helpful Report

Posted 1 year ago

Hi Jenifer Thank you for your 5 star review - we are pleased you enjoyed your order. The Coombe Farm Team

Posted 1 year ago

“Bacon was too salty. Steak was very tough, not chewable.”

Helpful Report

Posted 1 year ago

Hi Sarah We’re really sorry to hear you were disappointed with your order. Please pass any further feedback to us via email at hello@coombefarmorganic.co.uk The Coombe Farm Team

Posted 1 year ago

“Absolutely delicious beef.. and knowing I’m eating an animal that has been cared for is even better”

Helpful Report

Posted 1 year ago

Hi Peter Thank you for your 5 star review - We're so please you enjoyed your order and that you value animal welfare as much as we do. The Coombe Farm Team.

Posted 1 year ago

“The lamb bacon’s fat, flavour and sustenance that it provides is unrivalled. Fantastic”

The Organic Butchery 5 star review on 6th June 2023

Helpful Report

Posted 1 year ago

Hi Morgan Thank you for your 5 star review - what a claim! We're so please you enjoyed our lamb bacon, it looks like you had a very hearty breakfast! The Coombe Farm Team.

Posted 1 year ago

“Excellent quality as always.”

Helpful Report

Posted 1 year ago

Hi Angela Thank you for your 5 star review - we are pleased you enjoyed your order. The Coombe Farm Team

Posted 1 year ago

“Very good quality product”

Helpful Report

Posted 1 year ago

Hi Trevor Thank you for your 5 star review - we are pleased you enjoyed your order. The Coombe Farm Team

Posted 1 year ago

“Beautiful quality and tasty organic meat products at acceptable prices.”

Helpful Report

Posted 1 year ago

Hi Leland Thank you for your 5 star review - we are pleased you enjoyed your order. The Coombe Farm Team

Posted 1 year ago

“Exceptionally high quality chicken burgers and sausages! These are the best I have ever tasted!”

Helpful Report

Posted 1 year ago

Hi Mara Thank you for your 5 star review - what a claim! We're so please you enjoyed your order. The Coombe Farm Team.

Posted 1 year ago

“The quality of the meat is far beyond any supermarket standard. I am happy to be ordering from a company who cares about their animals which is reflected in their produce. Will be shopping again!”

Helpful Report

Posted 1 year ago

The Organic Butchery is rated 4.7 based on 5,612 reviews