The Organic Butchery Reviews

Name: The Organic Butchery
Rating: 4.68

4.7 Rating 5,612 Reviews

92 %

of reviewers recommend The Organic Butchery

4.7

Based on 5,612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01837871400

Email:

hello@organicbutchery.co.uk

Location:

The Organic Butchery, Ellacott, Bratton Clovelly, Devon
EX20 4LB

Write Your review

Tell us how The Organic Butchery made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great food, great service!”

Helpful Report

Posted 1 year ago

Hi Sarah, thank you so much for your 5 star review, we're so pleased you're enjoying shopping with us. The Coombe Farm Organic Team

Posted 1 year ago

“Fast efficient delivery..delicious in casseroles or a lighter alternative to a cup of soup after a long frosty walk.”

Helpful Report

Posted 1 year ago

Hi Petra, thank you so much for your 5 star review, we're so pleased you're enjoying the produce. The Coombe Farm Organic Team

Posted 1 year ago

“We love this ham. We were particularly looking for nitrate free & obviously wanted great organic quality. It’s delicious - great taste & texture.”

Helpful Report

Posted 1 year ago

Hi Charlotte, thank you so much for your lovely review. We're so pleased you're enjoying the nitrate-free ham and hope to see you order again with us soon. The Coombe Farm Organic Team

Posted 1 year ago

“Regular buyer, because this is the best chicken on the market.”

Helpful Report

Posted 1 year ago

Hi Paul, so happy you're enjoying our organic chicken. Thank you for leaving a lovely review. The Coombe Farm Organic Team

Posted 1 year ago

“The smoked ham was disappointing but other products were v good. Delivered on time and well packed.”

Helpful Report

Posted 1 year ago

Hi there, we're happy to hear you enjoyed the majority of your order. Could you please pop us an email at hello@coombefarmorganic.co.uk and give us some more information regarding the smoked ham? The Coombe Farm Organic Team

Posted 1 year ago

“We grilled the pork with Mediterranean veg and they went down a treat. Will be purchasing again. The meats are top quality. Family all commented how good the meal was.”

Helpful Report

Posted 1 year ago

Hi Cheryl, So pleased to hear you and your family are all enjoying our products, we look forward to having you order again with us soon. The Coombe Farm Organic Team

Posted 1 year ago

“Excellent service and wonderful meat.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Dave! We really appreciate that you enjoy Coombe Farm Organic and its excellent service and wonderful meat! Your loyalty means a lot to us, and we thank you for being a repeat customer.

Posted 1 year ago

“Very happy with the Service,help and the produce.”

Helpful Report

Posted 1 year ago

Thank you so much for your positive review of Coombe Farm Organic and the kind words about our service, help and produce. We are truly glad that you are happy with our products and services and grateful for your loyalty as a repeating customer. We look forward to continuing to serve you!

Posted 1 year ago

“‘Greatest bacon ever!’ Cried my 12 year old son - No better praise”

Helpful Report

Posted 1 year ago

Thank you so much for the amazing 5 star rating of our Coombe Farm Organic! We are delighted to hear your son was so thrilled with our bacon - 'Greatest bacon ever! Cried my 12 year old son' - no better praise indeed! We look forward to providing you and your family with more top-notch organic goods in the future.

Posted 1 year ago

“The diced lamb was fatty beyond belief. I was shocked despite the good flavour.”

Helpful Report

Posted 1 year ago

Thank you very much for your feedback, A. We are so sorry to hear that the diced lamb was fatty beyond belief. We understand how distressing that must have been and we apologize that it didn't quite meet your expectations. We would really like to make things right and in order to do that, could you please email the team at hello@coombefarmorganic.co.uk

Posted 1 year ago

“Slow cooked for 8 hours very tender and full of flavour.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Coombe Farm Organic! We are delighted that you enjoyed your slow cooked meal and feel that it is both tender and full of flavour. We really appreciate your loyalty towards our product and look forward to being your go-to supplier in the future!

Posted 1 year ago

“Your venison was the best l’d ever tasted. Absolutely gorgeous.Flavoursome and tender with almost no gristle. Kipper, Bacon and ham were all too salty for my taste and the bacon didn’t cook that nicely ie didn’t go crisp without blackening- perhaps that’s what comes of going nitrate free. The pigeon was an experiment which I won’t repeat given the smell when cooking! Actual breast was tender though.”

Helpful Report

Posted 1 year ago

Hi Jane, Thank you so much for your kind words about Coombe Farm Organic. We are so delighted that you have enjoyed our products. We strive to ensure that our customers always have a positive experience, and your feedback is very rewarding and encourages us to continue our mission. If you ever need help with any of our products or if you have any questions, please do not hesitate to contact us at hello@coombefarmorganic.co.uk Thanks again for your support! Sincerely, Coombe Farm Organic

Posted 1 year ago

“The produce is very good, however, most of the plastic packaging is damaged, so when you go to defrost the juices leak out.”

Helpful Report

Posted 1 year ago

Thank you, Hamish, for your loyal patronage and 4 star rating of Coombe Farm Organic! We are delighted to hear that you enjoy our produce. We apologize for the inconvenience of plastic packaging damage and leakage of juices. We strive to provide a positive experience for all our customers, so thank you for your patience and continued support.

Posted 1 year ago

“Love your products, but watch the overseasoning!”

Helpful Report

Posted 1 year ago

Thank you so much Ben for your generous 4 star rating of Coombe Farm Organic! We are glad to hear that you love our products and we appreciate your feedback about the overseasoning. We value your loyalty as a returning customer and thank you for your continued support.

Posted 1 year ago

“Best bone broth I've tried Had some other produce in the past everything excellent fast and efficient delivery highly recommend”

Helpful Report

Posted 1 year ago

Thank you so much, Martin, for the wonderful 5 star rating! We are so delighted to hear that you've found our bone broth to be the best you've tried, as well as that all of the other products you have purchased have been excellent! We appreciate that you have been a loyal and repeating customer, and we thank you for your continued support.

Posted 1 year ago

“Super good and healthy”

Helpful Report

Posted 1 year ago

Thank you so much Elena for your generous 5 star rating of Coombe Farm Organic! We are delighted to know that you find our products super good and healthy—we strive to provide only the best products to our customers! Thank you again for being a loyal customer and we look forward to servicing your needs in the future.

Posted 1 year ago

“Delivery did not come to my door and the customer center did not help me even though I have told them a specific instructions in advance. The service care also did not care about it afterward. Also bone for bone broth came in too big size, so it did not fit in a pot.”

Helpful Report

Posted 1 year ago

"Thank you for your review. I am very sorry for the lack of delivery and service that you received regarding this matter. I completely understand your disappointment as it was a completely unacceptable experience. Please do not hesitate to contact me at hello@coombefarmorganic.co.uk, so I can resolve this issue for you."

Posted 1 year ago

“Always great food & quick delivery every time. Quality food & service.”

Helpful Report

Posted 1 year ago

Dear Victoria, Thank you so much for your 5-star rating of Coombe Farm Organic! We appreciate you recognizing our always great food, quick delivery, and overall quality service. We are especially grateful for your loyalty as a repeating customer - it means the world! Thank you for keeping the Coombe Farm Organic family strong.

Posted 1 year ago

“While taste, texture and purity of the meat was great, for me personally I like to trim and gristle tendons, fat and/or bone from the cut. Once I'd done all that on the 250g pack you sent, left me with less than 200g of meat. So for a family of three that tries to stick to around 300g portion for all of three of us per meal(100g each), meant that one of us had to miss out as there simple wasn't enough meat. On hindsight maybe we should have ordered two packs. But realistically we won't be ordering venison again, purely based on the amount of wastage than none of us eats, wants or can use.”

Helpful Report

Posted 1 year ago

Thank you for your review. I am very sorry to hear you have had some problems with your order. Please do not hesitate to contact me at hello@coombefarmorganic.co.uk, so I can resolve this issue for you."

Posted 1 year ago

“The mint burgers are the best ive tasted. I am fussy when it comes to burgers. But these are the real deal now i wont go anywere else, these burgers are a must buy.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Coombe Farm Organic. We really appreciate your loyalty and value you as a returning customer. We're thrilled to hear that you think our mint burgers are the best you've ever tasted! We are so glad that you have found a burgers that meets your standards and we hope to see you back again soon.

Posted 1 year ago

The Organic Butchery is rated 4.7 based on 5,612 reviews