The Organic Butchery Reviews

Name: The Organic Butchery
Rating: 4.68

4.7 Rating 5,612 Reviews

92 %

of reviewers recommend The Organic Butchery

4.7

Based on 5,612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01837871400

Email:

hello@organicbutchery.co.uk

Location:

The Organic Butchery, Ellacott, Bratton Clovelly, Devon
EX20 4LB

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The Organic Butchery 5 star review on 5th December 2023

Michael Wiley

The Organic Butchery 5 star review on 28th November 2023

105

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service.”

Helpful Report

Posted 1 year ago

“Arrived partially frozen and are in the freezer if I am still alive after using them I will let you know You did your best but slightly more insulation would have been better”

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Posted 1 year ago

“First time I've bought from here, won't be the last!”

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Posted 1 year ago

“Great tasty food. Delivery prompt and effortless on my part. The only problem is the frozen gel packs. I have no idea what to do with them. I would prefer water. Also preferred frozen delivery but I probably just need to get used to the fresh”

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Posted 1 year ago

“Excellent, organic, perfect delivery condition”

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Posted 1 year ago

“delighted to find this organic meat provider and all products received have been in perfect condition, impressively packaged and we will be using them from time to time. This ethical business has supplied well thought out, highquality products.”

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Posted 1 year ago

“I am not happy with the last purchase despite me been a customer for some time ..This is the worst product / May be delivery time it took Chicken is soft and smelling and the pack is warm not even frozen Plus when I open the chock it smells Plus the tips of the wings which I like to eat and reason I buy wings have been CUT OFF? WHY I like to eat the tips o the wings ..not sure why it was cut off and the whole delivery is not good”

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Posted 1 year ago

“Will always buy. Excellent customer service. Meat is delivered in a sturdy box with sheep fur insulation and frozen ice packs. Fantastic. Thank you.”

Helpful Report

Posted 1 year ago

“Box arrived on the correct day, however, whilst still cold the ice-packs had defrosted. One item was missing. I got an email about it, but it would have been better if it had not been "orderable". I don't understand how stock control is so hard on e-shopping, to mark an item sold out and not allow you to order it. Meat is well packaged, but you do need to "air it" as when first opened it all smells strong. The quality was good, although the chicken had less meat on it than other organic ones of the same weight.”

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Posted 1 year ago

“The chicken thighs were delicious, have not tried the lamb yet but looking forward to that. Service was quick and efficient, I was kept informed of the delivery date and time, it was delivered exactly then they said it would be.”

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Posted 1 year ago

“Delicious meat & great service!”

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Posted 1 year ago

“Excellent quality.”

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Posted 1 year ago

“I was very unhappy with my purchase , straight after receiving my order I went on to the website and advised Coombes farm that the items were not frozen, they had defrosted and so had the packaging and we just cold , the reason we buy this product is because of my husbands very sensitive stomach and there is little food he can eat as a result of this we had to throw our order away, we advised you of this and have heard nothing from you”

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Posted 1 year ago

“Really happy with this box of meat. The butterfly lamb was amazing, very tasty and quick to cook.”

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Posted 1 year ago

“Fantastic chicken and delivery excellent Many thanks”

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Posted 1 year ago

“My smoked gammon was very tasty, the cooking instructions were helpful and resulted in sliceable ham”

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Posted 1 year ago

“hi the salmon i recieved on wenesday is great however it was all defrosted i know i can freeze again but i dont like doing it. my order was sent in two lots a week apart . and was not informed till i rang and asked where my salmon was and was told you were short on salmon. I should have been informed before to try and get some from somewhere else.but thank you for nice meat and fish.”

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Posted 1 year ago

“Easy ordering. Parcel arrived on time. One pack of venison sausages part defrosted but not a problem we ate them that night. Delicious. Will order again.”

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Posted 1 year ago

“I ordered 30 of the chuck steaks as I am on the carnivore diet and I have to say these were fantastic and exactly what I was looking for, I will definitely be ordering again and trying there other products. There delivery was great very well packaged and kept frozen on arrival and there customer service through the process was professional. Highly recommended!”

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Posted 1 year ago

“Gutted you guys have not kept this frozen impossible for me to eat that much in such a short time. Loved the product, not sure I can purchase in the future”

Helpful Report

Posted 1 year ago

The Organic Butchery is rated 4.7 based on 5,612 reviews