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The Organic Butchery Reviews

4.7 Rating 5,612 Reviews
92 %
of reviewers recommend The Organic Butchery
4.7
Based on 5,612 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Visit Website

Phone:

01837871400

Email:

hello@organicbutchery.co.uk

Location:

The Organic Butchery, Ellacott, Bratton Clovelly, Devon
EX20 4LB

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The Organic Butchery 5 star review on 5th December 2023
Michael Wiley
The Organic Butchery 5 star review on 5th December 2023
Michael Wiley
The Organic Butchery 5 star review on 5th December 2023
Michael Wiley
The Organic Butchery 5 star review on 28th November 2023
Michael Wiley
The Organic Butchery 5 star review on 3rd November 2023
Arda Metcalf
The Organic Butchery 5 star review on 15th August 2023
Sophie Francis
The Organic Butchery 5 star review on 5th July 2023
Caroline Durant
105
Anonymous
Anonymous  // 01/01/2019
This pie was lacking in flavour and had a poor fish to potato ratio - not recommended.
Helpful Report
Posted 3 years ago
Thank you for your feedback we will pass your information onto our suppliers
Posted 3 years ago
I'm really happy to have discovered CFO, and have enjoyed working through some of the products in my first delivery. The sausages had already begun to soften around the edges on arrival, so went into the fridge, but as far as I am aware everything else was still deep frozen and went straight into the freezer.
Helpful Report
Posted 3 years ago
1) when submitting the order, there should have been an IMMEDIATE response saying that deliveries could not be made to my post code - should be easy enough to set up your computer for that. 2) someone surely should have noticed that the Order Number I was using was inappropriate and was, in fact, your own phone number! Fortunately, everything turned out okay - after the problem was returned to YeoValley after about five/six weeks, otherwise I would have lost out on the deal. The lady dealing with me was courteous, and tried her best.
Helpful Report
Posted 3 years ago
We are sorry we took a little longer than usual to resolve your order, we are a small team but we always like to help the best we can.
Posted 3 years ago
Just one word suffices "EXCELLENT"
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Posted 3 years ago
Ordered some goat meat which is not easy to find and it was fantastic will be ordering again once we have run out.
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Posted 3 years ago
Good quality mince will definitely try the rib eyes next Delivery at requested . My order did come frozen. The box had slit damage I think the ice pack soaked the bottom box . Over will order again .
Helpful Report
Posted 3 years ago
Very very tasty!
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Posted 3 years ago
Excellent quality.
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Posted 3 years ago
This meat cost a lot of money and wasn't worth the expense. I ordered beef sausages - okay - salt beef - awful - and a very expensive chateaubriand, which I haven't tried yet. £62.00 and nothing to recommend it. I am sorry, Coomb Farms, but you need to do something about your flavours.
Helpful Report
Posted 3 years ago
We are sad to hear you were disappointed with your order. we will pass your feedback onto our butchery and farm team for you.
Posted 3 years ago
Excellent, quick service. Lovely high quality meat carefully packaged and we were very impressed that all packaging was recyclable or reusable.
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Posted 3 years ago
pleased with product and ethos around product
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Posted 3 years ago
Very tasty organic produce. Delivered in an ice packed box and only the sausages were partly defrosted, so we had them that day and they were delicious. If you want good quality meat then use Coombs farm.
Helpful Report
Posted 3 years ago
Fantastic products, especially the smoked bacon & gluten free sausages (I don’t understand why the lamb sausages aren’t gluten free though, especially as the lovely lamb koftas are!) Unfortunately, the packaging leaves a lot to be desired. All the products are wrapped in single use plastic and the excessive ice packs are also not recycling friendly. You say let them defrost and cut them open and squeeze out the gel and then take them to the supermarket carrier bag recycling bins. Really? Who has the time or the space to be consumed with all that aggro? It’s up to businesses like yours to put your goods in sustainable packaging that doesn’t use single use plastic in the first place. Graig Farm offer their products in waxed paper which is fine in the freezer. The ice packs should be sourced from a company that encases them in corn starch not plastic. Sheep's wool is brilliant insulation and can be composted.
Helpful Report
Posted 3 years ago
good website, good delivery. however, I placed an order for 4 organic chickens and when we roasted 2 of them we were disappointed by the flavour of the meat. not as good as we usually buy. the box was also damaged on arrival but luckily the meat was not affected.
Helpful Report
Posted 3 years ago
Very impressed with the quality of the broths. I really like the fact they come frozen and you can use them whenever you need it without losing their flavour or richness.
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Posted 3 years ago
Combe Farm Organic produces the best, most flavoursome and tender meat around. Everyone in the family can taste the difference!
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Posted 3 years ago
Very happy with the quality of the meat that I ordered, and I was happy with the way it was delivered.
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Posted 3 years ago
The liver had fully defrosted when we received delivery, the packaging had split. We were not offered a replacement.
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Posted 3 years ago
Great quality, and well packed. Would love if there's a way to send back the frozen inserts to be reused!
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Posted 3 years ago
Everything we have had has been of excellent quality and very tasty. For my personal taste, I sometimes find there is a little too much fat, but I think that is quite literally the nature of the beast. I grew up in west Dorset and have driven past the far many times. It is nice to know where our meat is coming from. The recyclable packaging is excellent too, particularly the reusable ice bags. We had a delivery during the high temperate of the other week and stuff was still frozen.
Helpful Report
Posted 3 years ago
The Organic Butchery is rated 4.7 based on 5,612 reviews