The Organic Butchery Reviews

Name: The Organic Butchery
Rating: 4.68

4.7 Rating 5,612 Reviews

92 %

of reviewers recommend The Organic Butchery

4.7

Based on 5,612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01837871400

Email:

hello@organicbutchery.co.uk

Location:

The Organic Butchery, Ellacott, Bratton Clovelly, Devon
EX20 4LB

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The Organic Butchery 5 star review on 5th December 2023

Michael Wiley

The Organic Butchery 5 star review on 28th November 2023

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been using this company for a while now and their meats are always top quality with good secure packaging and very reasonable prices”

Helpful Report

Posted 3 years ago

“There is a good selection of food available and the quality is good”

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Posted 3 years ago

“easy to order, quick delivery, great packaging, Lovely stuff very happy”

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Posted 3 years ago

“What you order is what you get - for me that's the biggest compliment I can give.”

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Posted 3 years ago

“Tasty organic meat and love the whole duck and different cuts of beef. Been customer since first lockdown as it’s so convenient and will continue even after lockdown is over!”

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Posted 3 years ago

“We slow roasted this, absolutely delicious and so tender!”

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Posted 3 years ago

“Service is great and the bone broth I have ordered is of high quality. Thank you.”

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Posted 3 years ago

Thank you so much for your review Mireille, we are glad you are happy! Danielle

Posted 3 years ago

“We are very pleased with our products. We have tried a variety of items and every one is delicious! Very good service too!”

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Posted 3 years ago

Thank you so much for your review Dodie, we are glad you are happy! Danielle

Posted 3 years ago

“Exactly what I was looking for. Great tasting, ethical meat. Brilliant brilliant brilliant”

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Posted 3 years ago

Thank you so much for your review James, we are glad to read that you are happy! Danielle

Posted 3 years ago

“These guys supply the tastiest meats, I trust that they are selling me the best of the best. They are so helpful if you need to speak to them, their ordering system is so simple and efficient.”

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Posted 3 years ago

Thank you so much for your lovely review Sylvie, we are really glad you are happy! Danielle

Posted 3 years ago

“The quality of pheasant breasts generally high. However few times now the amount of shot in the meat astounded me- in one pack there where 12 pieces of shot!!!”

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Posted 3 years ago

Thank you so much for your review Grace, many apologies for this, Please feel free to contact customer services with any and all concerns you have as they will be more than happy to review this with you. Danielle

Posted 3 years ago

“After a recent order, I have been left feeling slightly disappointed as, as we are defrosting the stock a lot is leeking out of the pouches.”

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Posted 3 years ago

Thank you so much for your review Rosie, many apologies for this, This is not what we would expect, so I do apologise for any issues this may cause, Please feel free to contact customer services with any and all concerns you have as they will be more than happy to review this with you. Danielle

Posted 3 years ago

“Very fresh lovely rabbit, thanks!”

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Posted 3 years ago

“High quality meats, tasty broths, especially the beef and chicken plain broths. I would have loved the option to be able to return the ice packets for reuse as it feels like quite a lot of waste, even though it is recyclable.”

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Posted 3 years ago

Thank you for your review Evi, we are glad you are enjoying the produce. Danielle

Posted 3 years ago

“Love love love! Everything from their quality meats, to their packaging, to their recycling ethos. I won't be turning back. Thank you 🥰”

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Posted 3 years ago

“Fabulous service and excellent products. Always very happy with my delivery. Spot on every time.”

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Posted 3 years ago

“Excellent value for money. Will be ordering more,!”

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Posted 3 years ago

“Great service! I love these meat deliveries. The meat is so fresh, and it's super-convenient that it is already frozen so it can go straight into the freezer. The ice packs keep it cold for a longer while. I used other service in the past and I found that with fairly perishable items, such as liver, the meat would taste slightly off, but because Coombe freeze all at source, I have not encountered this problem.”

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Posted 3 years ago

“i SENT YOU AN EMAIL AFTER MY ORDER WAS DELIVERED AND NO ONE HAS HAD THE COURTESY TO REPLY TO IT - NOT IMPRESSED ONCE AGAIN THE BOX WAS LEFT ON MY DOORSTEP 2 METRES FROM THE STREET AND IN FULL VIEW - NOT IN A SAFE PLACE - THIS HAS HAPPENED TWICE BEFORE AND EACH TIME I COMPLAIN - EVEN LESS IMPRESSED i WAS IN - NO ONE RANG THE BELL - MY NEIGHBOUR TEXTED ME TO SAY IT WAS ON THE DOORSTEP BOTTOM OF BOX WAS DAMAGED AND OPEN AND WHEN I UNPACKED IT SOME OF THE FOOD HAS STARTED TO THAW - SO UNIMPRESSED I LOVE YOUR FOOD HOWEVER NOT OK WITH YOUR DELIVERY SERVICE”

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Posted 3 years ago

Thank you so much for your review Christine, This is not what we would expect, so I do apologise for any issues this may cause, I am afraid there are no remaining emails in our inbox as of present, the email to email is - hello@coombefarmorganic.co.uk if you forward any previous emails over to this email address a member of our team will get back to you within 24 working hours. Apologies once again, Danielle

Posted 3 years ago

“I want to be supportive of quality meat so my review of that is 5 star. However the individual packaging of products was not 5 star as I would have expected for the cost, for example broken trays wrapped in cling film and sausages squished and therefore no longer sausage shaped. Might sound pedantic but this is a premium product so wouldn’t expect to have received the £150 order in anything less than a 5 star state”

Helpful Report

Posted 3 years ago

The Organic Butchery is rated 4.7 based on 5,612 reviews