The Organic Butchery Reviews

Name: The Organic Butchery
Rating: 4.68

4.7 Rating 5,612 Reviews

92 %

of reviewers recommend The Organic Butchery

4.7

Based on 5,612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01837871400

Email:

hello@organicbutchery.co.uk

Location:

The Organic Butchery, Ellacott, Bratton Clovelly, Devon
EX20 4LB

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The Organic Butchery 5 star review on 5th December 2023

Michael Wiley

The Organic Butchery 5 star review on 28th November 2023

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been ordering monthly for some and have tried a variety of the beef, fish, lamb, bone broths, pork and poultry available. I have not been disappointed the quality is fantastic and tastes delicious.”

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Posted 4 years ago

Thank you Lynnette, so happy to read you are enjoying the majority of our range it sounds like it :) Danielle

Posted 4 years ago

“Quick delivery. Meat always brilliant No doubts at all”

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Posted 4 years ago

Thank you Janet! Danielle

Posted 4 years ago

“The products are lovely but a recent problem with packaging and underweight items I feel their customer service was poor and the way it was dealt with left me very disappointed”

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Posted 4 years ago

Good afternoon Bev, Many apologies you were unhappy with our service, we would hate to think we have made anyone feel that way. We do note down all customer comments and everything is fed back to appropriate teams and I can assure you, the comments you made will be no different. Please let me know if you have any further questions, and apologies for any inconvenience. Danielle

Posted 4 years ago

“Great company; service, ethics, range, and easy of use all first class.”

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Posted 4 years ago

Thank you so much for the review Semeon!

Posted 4 years ago

“Your perfect organic broth chicken soup helped our whole family’s recovery from COVID . So healing . Thank you x”

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Posted 4 years ago

Thank you Louise, and we are glad the product helped and we hope you enjoyed the broth too! Thank you Danielle

Posted 4 years ago

“Excellent we can eat bacon again no nasties in it.”

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Posted 4 years ago

Thank you Emma, glad to read you enjoy the nitrate free aspect! Danielle

Posted 4 years ago

“It is very good meat and testy.”

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Posted 4 years ago

“Easy to order, delivered fast but box was dumped broken in the rain. Not what I expected from my first order”

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Posted 4 years ago

Good afternoon Teresa, Thank you for your review, apologies for this, if you have any queries with this please feel free to email customer service - hello@coombefarmorganic.co.uk and we can investigate this with DPD as to why this may have occurred for you. Kind regards, Danielle

Posted 4 years ago

“Brilliant produce. Brilliant customer service. I have been using CFO for 3 years now and they are unfailingly excellent.”

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Posted 4 years ago

“The produce is of very high quality and taste. However I am disappointed about the amount of packaging that the items arrived in. I understand about the need to keep the produce fresh in transit but I felt it to be excessive and wasteful. The portions are also very small which I feel again makes the purchasing of these items excessive due to packaging. I think it’s best to deliver such items locally without this much packaging. Thank you though for being organic farmers!!”

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Posted 4 years ago

Thank you for your review Natalya, We always reviewing our packaging and looking for better and more efficient ways to package our products, I will pass your comments back to the relevant teams, Kind regards Danielle

Posted 4 years ago

“I'm very impressed with my first order. I like the quality of the produce and appreciated the pro-active customer service; a couple of items went out of stock and this was addressed swiftly, in a way which avoided any disappointment or any delay to my order. Very happy.”

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Posted 4 years ago

“Simple the best, so efficient, fantastic products. Always so polite and helpful when taking my phone order.”

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Posted 4 years ago

“Good food and reasonable price!”

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Posted 4 years ago

“Excellent experience from contacting and ordering, communications including regarding delivery, delivered as promised, excellent (and reusable packaging wit great recycling advice) and the food was excellent. Perhaps the best organic turkey we have ever eaten. Thank you.”

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Posted 4 years ago

“The food is exceptional would not buy from anywhere else 100 out of 10 👏👏💯”

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Posted 4 years ago

“Excellent quality meat with fantastic provenance, full of amazing flavour delivered frozen to your door -the Cumberland sausages are a particular family favourite- what more could you want.”

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Posted 4 years ago

Thank you so much for your review Sara, we are really appreciative of your kind words and so happy to read you are happy! Danielle

Posted 4 years ago

“Excellent. Great products and they arrived exactly as planned and in perfect condition. Very pleased.”

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Posted 4 years ago

Thank you John, We are so glad you are happy with your order and our produce. Danielle

Posted 4 years ago

“Very disappointed with this purchase. Produce was dirty and full of hair. Have ordered with CF before and had no problem with the quality of the meat, this time i wasn't satisfied with the product at all.”

Helpful Report

Posted 4 years ago

Good afternoon Emoke, Thank you for your review, please can you send our customer service team an email - hello@coombefarmorganic.co.uk to discuss this further, please include any images you have so they can pass this to the relevant teams. Many apologies you were unhappy on this occasion.

Posted 4 years ago

“Great service, beautiful produce.”

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Posted 4 years ago

Thank you for your review Claire, We appreciate you taking the time to write this review for us, Kind regards, Danielle

Posted 4 years ago

“Too early to tell,”

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Posted 4 years ago

The Organic Butchery is rated 4.7 based on 5,612 reviews