The Organic Butchery Reviews

Name: The Organic Butchery
Rating: 4.68

4.7 Rating 5,612 Reviews

92 %

of reviewers recommend The Organic Butchery

4.7

Based on 5,612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01837871400

Email:

hello@organicbutchery.co.uk

Location:

The Organic Butchery, Ellacott, Bratton Clovelly, Devon
EX20 4LB

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The Organic Butchery 5 star review on 5th December 2023

Michael Wiley

The Organic Butchery 5 star review on 28th November 2023

105

Anonymous

Anonymous // 01/01/2019

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“Helpful communication and great service, well packaged and fast delivery. Rewards points also a very nice offering.”

Helpful Report

Posted 4 years ago

“I love the products”

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Posted 4 years ago

“Nicely packed with plenty of ice packs. Products arrived Scotland still frozen. Just made delicious bone broth. Very happy with my first purchase, will order more.”

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Posted 4 years ago

“I expected a good service but my first order had 1 item missing.”

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Posted 4 years ago

“Great products and very good service”

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Posted 4 years ago

“The service and delivery was excellent and the meat was ready to be put into the freezer when it arrived at my door. The meat is always delicious and it’s nice for the customer to know that the animals are well treated”

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Posted 4 years ago

“Lovely food so far. I’m enjoying trying all the pies and pasties!”

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Posted 4 years ago

“Quality meat and fast delivery - excellent”

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Posted 4 years ago

“Everything was well packed. Stewing steak was tender and delicious. The chicken liver pate very tasty. The rump steaks(although on the small side for us South Africans) was exceptionally tender and really good. 10/10 for quality and taste.”

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Posted 4 years ago

“It is so easy to use your website - so many choices too! Am loving your meat!”

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Posted 4 years ago

“Very good and the standard excellent”

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Posted 4 years ago

“So glad I discovered this company. We buy in bulk and stock up our chest freezer. The best quality meat around.”

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Posted 4 years ago

“The rack of lamb was good but the boned half shoulder was disappointing. It was roasted carefully to medium (72°) but it was nothing like as tender as the lamb we buy for less from our local butcher. The 'leftover' however made a tasty Shepherd's Pie.”

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Posted 4 years ago

“I ordered on the phone, it arrived on Saturday as advised. I ordered large chicken, chicken feet and two rump steaks. It all arrived frozen which I was not told about otherwise I would not have ordered, so I had to pop of to the butcher to buy a fresh chicken for our Sunday lunch. The chicken chicken feet came with lots of feathers and not sanitised/ washed. Rump steak was as tuff as old boots so no way will I place another order. One of the chicken feet was blue so binned it as I was not sure it was bruised or gone off.”

Helpful Report

Posted 4 years ago

Good afternoon Bridget, Thank you for your review, apologies you were unware we are a frozen food company and that you were unhappy with the chicken feet, we do try to put it in the product descriptions the feet arrive unprepared. The steak also does not sound like the usual quality we would expect from our food, Many apologies this has been your experience, we would always ask and encourage customers to come to us if they have any problems/concerns/questions so that we can resolve anything for them. Please do feel free to email us - hello@coombefarmorganic.co.uk to discuss this further with us, Kind regards, Danielle

Posted 4 years ago

“Great place to buy from.”

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Posted 4 years ago

“Interesting products and all are very good. Quick delivery.”

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Posted 4 years ago

“Easy ordering, delicious fantastic quality produce delivered as expected”

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Posted 4 years ago

“The sausages are really nice and we all enjoyed them very much. The reason for 4⭐️ is that they came in a polystyrene tray.”

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Posted 4 years ago

“Excellent service, great comms throughout and most importantly.... amazing products”

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Posted 4 years ago

“Outstanding service and excellent quality. Meat and meat products are extremely tasty.”

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Posted 4 years ago

The Organic Butchery is rated 4.7 based on 5,612 reviews