Coopers Of Stortford Reviews

“ 00 for delivery and items were packaged in a thin plastic bag which looked like it needed to be repaired by the courier. ”

“ I placed an order 8 days ago and had not heard a thing from both Coopers or the delivery company. ”

“ My order took a month to get to me and was sent three times. Finally when I got the order the third time it was sent it was not sent to my choice of delivery place. Also two of the items were completely wrong, not what ordered. I would not go near this company again! ”

“ I am unable to resolve a delivery charge problem. Like other customers the charge to contain company is ridiculous. I am contacting my payment company to refute payment. Do not use them. ”

“ Ordered a garden ornament; in stock and due for delivery in 5 days. Was told would be delivered as scheduled on the Friday. Nothing arrived. Now 4 days later still nothing. Phoned Sortford who tell me once it leaves them it’s no longer their problem. 30 minutes on the phone at premium rate. Shocking service. ”

“ Charge a small fortune for delivery. Do not deliver within delivery slot nor provide any apology. Emails are ignored! Letter to head office it is! ”

“ Placed order 9/2/22 4weeks later no delivery absolute joke will be contacting trading standards ”

“ Called them up and they said Hermes had not attempted delivery but had sent it back to them !!!!! They would send out another. ”

“ the company uses Hermes for its deliveries . I suggest you open the package BEFORE the driver leaves your front door . Damaged box ,damaged goods ,free delivery but it cost £11.15 postal charges to return goods that cost £25 , ie 45% of the cost of the goods . Poor packaging was part responsible for the damage . Not impressed !!!!! ”

“ Instead another item sent I refused delivery and it went back to coopers. ”