Coopers Of Stortford Reviews

“ Order arrived on time,good start,product a big let down,Foot Massager—- corroded batteries within 3 days NOT HAPPY!!! You have lost a “Valued customer “ Please contact me regarding a refund,soonest ”

“ The plastic umbrella/ rotary clothes spike has broken off the first time I used it. Not offered a refund, just an exchange. I don't want another one, it's useless. It is supposed to have a 12 month guarantee. Very disappointed with the response. ”

“ Ordered staple free stapler not worth a dam and scissors 6 weeks ago never got asked for refund still waiting for refund after 2 weeks never again bloody joke ”

“ I placed an order 8 days ago and had not heard a thing from both Coopers or the delivery company. I have just come off the phone to them to enquire where my order is and they said it had been sent back by Yodel! They asked if I’d like the order to be resent but I declined and opted for a refund! I doubt yodel have even tried to deliver as I’d not received any tracking etc… There has been someone at home the whole time too… Rubbish service, waste of time! ”

“ I wasn’t prepared to reorder and have the same thing happen so I asked for a refund. ”

“ I had a reply asking would i like a refund or replacement. ”

“ My friend gave me a neck fan quoted by coopers to be silent it is ghastly, so noisy you can’t hear anything but the noise of the fan I know it cost her over£20 with postage, if you have any decency refund her money and bin the rest of your stock it is absolute rubbish not fit for sale it is so noisy the family can’t hear the tv for it or speak to each other. ”

“ Coopers, then refused a refund on the re order because they now cannot find it on their records. ”

“ No refund or recompense offered. ”

“ Final call to customer services to cancel order and request refund which did turn up as a cheque. ”