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Shocking company on returns avoid !!!!! terrible to their mainly elderly customers
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posted 1 month ago
- Anonymous
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My order was not what i expected. Trying to get hold of someone regarding my return has been a headache. They say that their get back to you within 72hrs but dont, several emails later they still havnt... all i want is a returns label... never again
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posted 3 years ago
- Sara
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But, if you must order, use a credit card in case you need help with a refund and keep proof a of payment and proof of any returns.
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posted 3 years ago
- Natalie Ross
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I am not entitled to any further refund, even though I have nothing but have proof of all returns !!
I will never order anything form them again, will never recommend them to anyone, they are unbelievable.
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posted 3 years ago
- Natalie Ross
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My mother ordered cushions; £19.99 buy one get one free. The quality was so poor, no one would pay £1.99 let alone £19.99! This company bombard the elderly/housebound with offers and money off vouchers to induce them to buy their overpriced tatt. Added to this they charge when you call and charge for returns. All in all shocking.
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posted 4 years ago
- Anonymous
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Only half of order arrived. And it was cheap nasty and did not work. Unable to contact them and it is a premium rate phone number - probably how they make all their money. Emails not replied to and returns method is a joke - you will only end up parting with more money which you are very unlikely to get back. AVOID
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posted 5 years ago
- Penny Thompson
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In my view, they rely on people getting stuck with unwanted items after loosing energy and will to deal with returns.
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posted 6 years ago
- Radmila