Copart Reviews

Name: Copart
Rating: 2.29

2.3 Rating 589 Reviews

32 %

of reviewers recommend Copart

Company Reviews

Questions

Metrics

2.3

Based on 589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

9727577620

Email:

david.tuck@copart.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been to Copart several times and most of the time, Run and Drive means nothing. It is a scam. Once, the master cylinder was not even installed in the car and the transmission was shot but marked as run and drives. Another time, the car was a stick shift when listed as automatic and of course, did not run and drive. Here is an example that shows they are getting VERY sloppy about their scams.”

Copart 1 star review on 19th November 2021

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Posted 3 years ago

“Copart Mobile in the past several months do not have but about half of the cars that are selling in the weekly sale pulled out of the storage area and placed in the sale area so you can preview them. So I make it a habit that if they can’t pull them to the sale area so I can look at them I just will not bid on them. Every other yard I have been to does not have this problem just Mobile. The Mobile South yard always has their cars so you can preview them they are great”

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Posted 3 years ago

“My name is Robert I pick up at Coparts in North Carolina South Carolina and Virginia.. Copart Hampton is terrible they take forever to load you.. Someone needs to seriously look at what they're doing and make better. They do not care about appointments . My suggestion fire the yard supervisor supervisor and get someone in here that can manage this yard more efficient!”

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Posted 3 years ago

“Worst staff, worst service and a bunch of liars and idiots. Only care about making more and more money. They charge 2.50 for a mask. And when you buy a car they charged an extra 100$ for using a card!! Not interested in buying from here ever again!!! Cheapest idiots. Tried to cancel my purchase but they wanted to charge me 600$. Worst place to make business with. Go to impact. This company can learn some manners and service from them.”

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Posted 3 years ago

“Copart Anchorage,Alaska Customer service and all workers (employees) that I’ve meet here since I started purchasing vehicles from Copart have been very friendly and helpful. It’s very nice when they already know who you are and always have your things ready. I truly give 5 star on vehicle description, I’ve trusted them even when I couldn’t go to the previews, but of course it’s always recommended to check them out for yourself. But thank you Copart and all employees for your awesome service. Great doing business with you”

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Posted 3 years ago

“Lots to choose from but fees are on the high side for the more expensive vehicles”

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Posted 3 years ago

“Love look on the app for new projects super easy an super fun”

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Posted 3 years ago

“Some time the car not reduced for reviews and we have to wait so long time.. I wish you do something to solve this problem.”

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Posted 3 years ago

“quick in and out”

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Posted 3 years ago

“Copart Atlanta West is a very dangerous place. They are going to kill someone. Whoever is running that place should be fired immediately. The ladies in the front should be retrained immediately. If they don't kill someone this year with the fork lift drives, I will be surprised. Absolutely no customer service. Even the Deputy Sheriff leaving the place said the fork lift drivers are going to kill someone.”

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Posted 3 years ago

“The staff in Lyman is very friendly, that being said, I feel the fees have gotten out of hand. The surcharge for under minimum purchases is unfair.”

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Posted 3 years ago

“Terrible customer service Waco TXU, virtual queue is a joke, they want me to repeat everything I already put in kiosk”

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Posted 3 years ago

“I have done most of my business with Boston North and I can confidently say that they have so far discharged their responsibilities with excellence. KEEP UP THE EXCELLENT WORK!!! Louis Amo from Ghana”

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Posted 3 years ago

“To slow expensive fees less not enough time to pick up vehicles they make money and donde appreciate the costumers”

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Posted 3 years ago

“Too slow in attending to customers”

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Posted 3 years ago

“Super !!!!!!”

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Posted 3 years ago

“15 year experience, the freaking place is all about making money. in 2020 I could call and get my questions solved. Now it is all about cash. Horrible auction. Too bad they are freaking monopolizing the market.”

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Posted 3 years ago

“they are criminals and treat their customers like sh....”

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Posted 3 years ago

“Relist fee is a joke , after the bike relisted and then we buy it back, we still need to pay relist fee ...lol .. what a joke ..I will give -2000 star For copart, customers is their cash cow .. stay away”

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Posted 3 years ago

“SOMETIMES THE LOADERS ARE BACKED UP TOO MUCH AND YOUR APPOINTMENTS ALTHOUGH BETTER THAN THE PAST ARE HARD TO NAVIGATE ON YOUR WEB SITE.. OTHERWISE THE SERVICE IS VASTLY IMPROVED OVER THE PAST. THANK YOU FOR ASKING FOR OUR INPUT. SINCERELY BUYER #558772”

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Posted 3 years ago

Copart is rated 2.3 based on 589 reviews