Copart Reviews

Name: Copart
Rating: 2.29

2.3 Rating 589 Reviews

32 %

of reviewers recommend Copart

Company Reviews

Questions

Metrics

2.3

Based on 589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

9727577620

Email:

david.tuck@copart.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and good customer service”

Helpful Report

Posted 4 years ago

“Exelent front desk service and the yard people too”

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Posted 4 years ago

“Copart makes it easier for us in another country to purchase any car of our choices.I really appreciated. The Ford Edge bought is really a good price for me. Thanks to the insurance.”

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Posted 4 years ago

“I can always find something that I’m looking for and the people in the office always have answers for me”

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Posted 4 years ago

“Have had good luck with purchases.Friendly staff.would highly recomend them.Only issue is certain insurance companies put reserve on vehicles and not enough pictures to show true damage”

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Posted 4 years ago

“good for cusomers service”

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Posted 4 years ago

“To me it was stressfull, because I am out of country. 3 days title at the US border for clearing title process, copart fee storage and all. But at the final it was ok.”

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Posted 4 years ago

“Good in attending to customers”

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Posted 4 years ago

“Good experience, but need to improve on your grading of runner and non runner, sometimes you categorize a vehicle as run and drive and then ports categorize it non runner.”

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Posted 4 years ago

“Very efficient and honest service.”

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Posted 4 years ago

“good service”

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Posted 4 years ago

“good service”

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Posted 4 years ago

“I purchase frequently from Copart from a variety of different locations. The staff at this location was friendly and easy to work with. They did a good job at making the pickup process smooth. The only improvement would be this fifth wheel had considerable damage underneath that was not listed and did not have any photos of. Better accuracy of damage would make a better experience.”

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Posted 4 years ago

“Buyer fee is too high. Other than that Copart has been good through the years I have done business.”

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Posted 4 years ago

“You need to cut down buyer fee is to high. Thanks.”

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Posted 4 years ago

“HELLO LET US KNOW SAME YARD WE CAN NOT BID IF POSSIBLE TO BID AS WI - MILWAUKEE AL - MOBILE OR OTHER”

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Posted 4 years ago

“Nice Location”

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Posted 4 years ago

“the staff was proffesional and efficient.”

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Posted 4 years ago

“They are very helpful in getting problems took care of and very pleasant to work with.”

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Posted 4 years ago

“Customer service is always great & handled in a timely manner”

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Posted 4 years ago

Copart is rated 2.3 based on 589 reviews