Copart Reviews

Name: Copart
Rating: 2.29

2.3 Rating 589 Reviews

32 %

of reviewers recommend Copart

Company Reviews

Questions

Metrics

2.3

Based on 589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

9727577620

Email:

david.tuck@copart.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank u guy so much for leting me load up 🗽 very fast n nice people”

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Posted 4 years ago

“Easy to trasansact with”

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Posted 4 years ago

“What make me so impressive is i can easily buy almost every types of car specifications i want.”

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Posted 4 years ago

“You served me good”

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Posted 4 years ago

“Very nice personal and great people to work with great company”

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Posted 4 years ago

“This company is nothing but thieves. I purchased a 2015 jaguar xj from their tx cohort. Believing them when they say "runs and drives" I had it shipped to NJ, the car would start and immediately shut off i thought it was an easy fix. Turns our the timing belt slipped and destroyed several pistons. when talking these thieves they would not take back the vehicle insisting I should have came to the lot and inspected at time of removal. Their only solutions was for me to relist the vehicle with them and have them take massive fees. I had to replace the whole engine costing me around 8k and that's with me actually (yes i know this is a luxury foreign vehicle) having to find someone who would touch Jaguars and finding a reasonably priced engine which IS NOT EASY for this vehicle. for a vehicle that I "won" for 10k (quotes cause their bidding system is suspect) I ended up spending over 20k. Will never do business with these thieves again. I am a person doesn't really leave negative reviews but at this price point and shady business practice it had to be done.”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“satisfied but reduce the membership fees, it's up to the purchase costs and also review the storage costs especially for international buyers”

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Posted 4 years ago

“My first experience was great. I had one small issue with my account and the lady's in the office took care of it for me very quickly. Great people including the lift driver.”

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Posted 4 years ago

“I purchase frequently from Copart from a variety of different locations. The staff at this location was friendly and easy to work with. They did a good job at making the pickup process smooth. The only improvement would be this fifth wheel had considerable damage underneath that was not listed and did not have any photos of. Better accuracy of damage would make a better experience.”

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Posted 4 years ago

“Very reliable”

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Posted 4 years ago

“always letting me know about status on bids thanks”

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Posted 4 years ago

“The best I've seen ever”

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Posted 4 years ago

“Buyer fee is too high. Other than that Copart has been good through the years I have done business.”

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Posted 4 years ago

“The buyer fee is to HIGH”

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Posted 4 years ago

“You guys the best. Good cars good service nice staff. Keep it up. Thank you.”

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Posted 4 years ago

“I am okay and I have no any problem with the location and I am really enjoying doing business with you. Unfortunately, some I have a car from Texas which the Title was lost and I have been trying to get the duplicate title but the aim is yet to be achieved”

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Posted 4 years ago

“They are a great service I successfully bid on a vehicle and went and picked it up. It was the easiest and friendliest experience I have had. They are so great. If your going to buy a car from copart it is important to do your research. There are many tools to use to make the experience better. Here are some tools I recommend that will fix a lot of these people's negative reviews because they believe their entitled. Copart.com is great to find and bid on vehicles starting with a 60$ for a membership it's cheap to bid and buy cheap cars. Auction io is another tool I highly recommend. This not only will show you hidden secrets on a vehicle that could be devastating any hidden damage from a previous auction. It will expose those secrets if the vehicle has any. Also it shows you the average bid for each vehicle. Why is this important it's so you don't over bid. To many times I see people bidding cars up over retail of a vehicle because they have no idea what they are doing. Auction io gives you a huge advantage. Carfax/autocheck I highly recommend carfax it gives you a better detailed history of the vehicle. Auto heck is good too. On youtube you can get a discounted price if you suscribe to Auto Auction rebuilds. History reports can add up in price real quick so only do it on the vehicles you really plan to buy. Also do this after a in person inspection of a vehicle yes if you can go to the lot yourself and inspect the vehicle. Kbb/nada Use these to find out what the vehicle is worth. There isn't as far as I know a tool to price a rebuilt titles vehicle. But the way these tools price there vehicles is it takes an average of thousands of the make model year and trim of the vehicle that were sold the last year and averages them out. This includes everything with junk titles, salvage titles, rebuilt titles, and clean titles. So just be reasonable and assume the 70% to 95% of the kbb and nada price is what the vehicle is worth. Go with what is cheapest to make sure you don't over bid. The last tool I recommend. Copart calculator. Yes copart has fees after your winning bid. They can be expensive and easily make you pay more than retail if you bid to high. Use this. It's really accurate. The vehicle needs work price out the work you see it needs. I always like to assume an extra $300 to $1000 dollars on a vehicle of unforseen work. So for example I bought a 2004 bmw 325i. Retail price is $5000 clean title. Rebuilt retail is around $4200 source carfax kbb nada. I figured it would need from pictures $1000 of work it didn't look to bad so I gave a $500 dollar buffer on it. So I imagined it would cost me $1500 bucks to fix worse case scenario. I plugged in my bet on the copart calculator. I put in $1000 on the calculator which showed me the fees were about $1700.00. that means plus the work of the vehicle if it cost me$1500. My total was going to be $3200 after the repairs of the vehicle. I plan on selling this vehicle and imagine there will be negotiations and possibly bigger unforseen repairs so worse case scenario if the in the event that I bought the vehicle at $1000 and all the worse things happen I would still most likely be able to recover my money. I won the lot for $750 and I'm almost done with fixing it. I'm into it for $2500 bucks and sure I will be able to sell it between $3600 to $4200 bucks. I used all these tools I can't stress how important they are!”

Copart 5 star review on 20th February 2021

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Posted 4 years ago

“There always very professional to deal with and makes everything very easy. 😉😁”

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Posted 4 years ago

Copart is rated 2.3 based on 589 reviews