Copart Reviews

Name: Copart
Rating: 2.33

2.3 Rating 569 Reviews

33 %

of reviewers recommend Copart

Company Reviews

Questions

Metrics

2.3

Based on 569 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

9727577620

Email:

david.tuck@copart.com

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Copart 1 star review on 24th February 2024

Anonymous

Copart 1 star review on 10th January 2024

Maria RodriguezChapman

Rena Jackson

Copart 1 star review on 22nd November 2022

Greg

Copart 1 star review on 26th September 2022

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service, in and out experience.”

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Posted 3 years ago

“Great service and very smooth transaction”

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Posted 3 years ago

“Customer service was second to non, pick up was perfectly done”

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Posted 3 years ago

“Love the staff friendly and will help in anyway they can ! Fast and friendly service everytime I show up !”

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Posted 3 years ago

“Smooth transaction. Good experience”

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Posted 3 years ago

“Copart improve my car business”

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Posted 3 years ago

“They are quick and very good at what they do.”

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Posted 3 years ago

“NEVER DEAL WITH THIS COMPANY!!! THEY WORKED TOGETHER TO COVER UP A CRIME!!!! Copart had an independent tow truck driver get my wrecked car to their lot. All of my personal belongings including my work ID, license plate, snow scraper, blanket, air fresheners, 15 pound weight, the list goes on.. everything was “thrown away” as they said. This however was not what they had said at first. They at first said that my car arrived to their lot without any of my items or the license plate. Now, at this point it seems like they are covering up a crime. THEFT!! Do not associate with this company in West Mifflin, PA! Not trustworthy what so ever. Was never able to keep their story straight either!!”

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Posted 3 years ago

“Picked up my car for an estimate to repair for hitting a deer. They priced a 60 part at 476 so they could total my car. Now they refuse to let me have my car that is in their possession with my name still on the title. The shocking part is the car was inspected virtually!”

Copart 1 star review on 5th February 2021

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Posted 3 years ago

“Avoid these cowboy scammers at all cost!! Customer service useless and deputy manager Jebron ,Rude,arrogant and no help whatsoever.Took my car to be scrapped after accident on the 23 rd December and still haven’t touched it.Every day I phone up and get a completely different story.The amount I have been offered is also ridiculous.”

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Posted 3 years ago

“Copart selling the cars with hidden issues. Bought three cars, all three with timing chain issues.!”

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Posted 3 years ago

“Stay away!!!! Avoid Copart! A bunch of scammers stating that the car is classified as run and drive, minor scratches only, and then you receive cars with a timing chain fault, which costs a fortune!!!! I took a loan to buy 2 cars and received scrap cars with broken engines and some other major faults! They are winding people up and should be closed! Totally illegal and disappointing!”

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Posted 3 years ago

“i had absolutely NO problems with this Copart site , in Lumberton , N.C. the clerk ? was very helpful and i thanked her a lot ! the fork lift guy did his job with skill ! the Copart yard fee's were ridiculous , but i understand they have to make money also ! i do plan on using Copart again !”

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Posted 3 years ago

“Don’t buy from Copart I spent near £20k on Range Rover stated it runs and drives engine totally knackered”

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Posted 3 years ago

“Bunch of scammers. Dont deal with this auction. Online auction...they post everything except where the accident or hit occured, so bidders bid high, then when you want to complain, zero customer service,rude unprofessional and just want to shove the car up the custoner's butt !!! Also if you send a car of value to sell in that auction,and the manager likes it,you're screwed, he will claim it was stolen fro the auction and compensate you pennies for your valuable dear car !!! Feds should investigate and shut down this scamming auction.”

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Posted 3 years ago

“Girls/women's who working on North Boston MA location is Rude, not Honest and Lier's, Stay Away if possible.”

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Posted 3 years ago

“the worst auction in the world, I have bought a car from them Honda Odesy 2012 minivan back to Jun of 2020 I got the Title on December 13th 2020 after calling them over a thousand of calls, so I was waiting six months to be able get the car to the mechanic, I will never buy again from them, when you call the customer service you will be lost no one could help you, and if you are luky and they answer you you will not get any information”

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Posted 3 years ago

“They are not interested to make it work for customers. you will be disapointed in every step you will take from registration to buy and finally collect. they have that attitude- you havent read our website it is your problem, yes we know that there is million pages o website annd it is not made to easy finnd any information and yes w know that you nneed to spend hours reading our web site and so on.....”

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Posted 3 years ago

“Stay FAR away from this den of SCAMMERS!.. All they do is provide a venue to flip cars as many times untill there are no parts left on these cars, as they are bought, then the good parts are striped or removed, the bad parts from your ride are reinstaled back to the Copart bought wreck, then off back to Copart she goes for another round!.. Dont buy a Tesla from them, its probibly missing the whole main drive battery as it has been striped out.”

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Posted 3 years ago

“SCAMMERS / Copart has 2011 Altima listed as normal wear and tear in auction today Jan 6 - 2021 listed as runs & drives it does NOT.. I sold this car for junk last week for $900 Transmission BAD. It may move 2 feet but you will never get off the lot. Car does look in almost perfect condition. Who sells a good running car to a junk yard ? NO ONE. Run Forrest Run”

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Posted 3 years ago

Copart is rated 2.3 based on 569 reviews