Copart Reviews

Name: Copart
Rating: 2.29

2.3 Rating 589 Reviews

32 %

of reviewers recommend Copart

Company Reviews

Questions

Metrics

2.3

Based on 589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

9727577620

Email:

david.tuck@copart.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service”

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Posted 4 years ago

“Greg Service and respectful”

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Posted 4 years ago

“best yard to buy cars, and always best customer service .”

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Posted 4 years ago

“Excellent friendly customer service.”

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Posted 4 years ago

“very good yard to buy from it”

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Posted 4 years ago

“because it is easy to buy”

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Posted 4 years ago

“Exelent service”

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Posted 4 years ago

“They are very friendly and ready to help. Very welcoming and professional staff.”

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Posted 4 years ago

“YARD IN SCRANTON MADE ME HAPPY BY REVERSING MY RELISTED CAR BACK TO MY ACCOUNT . THEY DID THERE JOB PROFESSIONALLY AND RECOMEND THAT YARD IN SCRANTON NOT LIKE THE WICKED MANAGER IN NEWBURG NEW JERSSYE . THE MANAGER IS SUCH A WICKED PERSON THAT DOES NOT PAY ANY ATTENTION TO ANY CUSTOMER”

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Posted 4 years ago

“Very easy transaction”

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Posted 4 years ago

“Excellent customer service, in and out experience.”

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Posted 4 years ago

“Great service and very smooth transaction”

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Posted 4 years ago

“Love the staff friendly and will help in anyway they can ! Fast and friendly service everytime I show up !”

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Posted 4 years ago

“Smooth transaction. Good experience”

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Posted 4 years ago

“They are quick and very good at what they do.”

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Posted 4 years ago

“i had absolutely NO problems with this Copart site , in Lumberton , N.C. the clerk ? was very helpful and i thanked her a lot ! the fork lift guy did his job with skill ! the Copart yard fee's were ridiculous , but i understand they have to make money also ! i do plan on using Copart again !”

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Posted 4 years ago

“I sold a motorcycle. They came in about $2,000 under book value which was on par with their competitors. The process was seamless. I took a few pictures and the driver came out the next day to pick it up. He had the check and it was over. The check cleared from Bank of America the day after my deposit. Overall super painless and efficient! If you're selling to them I certainly recommend doing so with Copart.”

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Posted 4 years ago

“We bought a 2010 Toyota Tacoma truck and had it delivered from Hampton Virginia to Miami Florida. It was exactly what we saw on line right down to the tool box and the floor mats. All in with no body damage and good tires our total investment was $5318. We will never buy a used car from a dealer again when Copart has what we are looking for. Thanks, Frank Jewett and Elias Martin (Our all in fee includes using Alex as our on line bidder who has a membership?”

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Posted 4 years ago

“I hit a buy it now car ford taurus so what it came up to i didn't expect it so i said cancelle it. Then i remember it cost to relist the car so quickly called back told them I'll buy it but they relist it already but they said go to copart monday morning with 1,177.78 i went called copart in Georgia spoke to a lady who told me to go monday morning to pay the car will be back in your account. Gets a call after 1 hour i leave from copart sorry someone brought the car Sunday night then took $200 out my 1,1778.78 saying relist fee but we can negotiate relist is $400 then say they need to send a request to refund my money. If it was relist why u telling me go to copart with money orders monday morning it was to late friday to pay them. I mean what u going to take $1,1778.78 or $400 they put the car back up on buy it now and told me on friday come Monday to it and i did.”

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Posted 4 years ago

“Sold my car to Copart for £500 , they came and collected on time as arranged, I was told that money will be in my account with in 2hrs time , I check my bank but nothing was there then I went online to check the reviews which I found lots of people se unhappy with this company, called them again and i was told that money would be in my bank account with in 15 min , to be honest I doubted but actually money was transferred to my bank account with in 10min Thank you!”

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Posted 6 years ago

Copart is rated 2.3 based on 589 reviews