Copart Reviews

Name: Copart
Rating: 2.29

2.3 Rating 589 Reviews

32 %

of reviewers recommend Copart

Company Reviews

Questions

Metrics

2.3

Based on 589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

9727577620

Email:

david.tuck@copart.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer relation was great”

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Posted 4 years ago

“There customers service is sucks Spacally those behind the counter I wouldn’t advise to buy car from Copart”

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Posted 4 years ago

“Buyers service is pathetic we have never had a lisence expired and we are a premier buyer. They notified us that their copy of a dealers lisence was out of date so we had delivered copies of current license to the location a mile away. We continued to purchase vehicles the we noticed we were charged sales tax and moved to a buyers fee list that was same as individual members. 4 vehicles taxes and fees over our regular amount over 3000 which they said they wouldn’t refund the overcharged fees even though they had in their possession our current licenses prior to these purchases. They said the taxes would be refunded that was august of last year still nothing. The fact that you can’t talk to any heads of their financial departments to make your case all is submitted and forwarded to that person and wait for an answer all of which takes forever. They just keep putting you off hoping the issue gets old and you get screwed out of the money .”

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Posted 4 years ago

“Fast and good customer service”

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Posted 4 years ago

“Evrething ok”

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Posted 4 years ago

“I appreciate been with copart”

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Posted 4 years ago

“Copart is doing a great job.”

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Posted 4 years ago

“They are the best company so far that i ever know”

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Posted 4 years ago

“Reliable and accurate good service”

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Posted 4 years ago

“so far so very good”

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Posted 4 years ago

“Exelent front desk service and the yard people too”

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Posted 4 years ago

“great service,good people.have bought from several locations and never had a bad experiance”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Their customer service is the best and awesome. I so much impressed with the way they handle my request”

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Posted 4 years ago

“I called Minneapolis yard triple g great service great team and great deals I wish copart geve break sometimes with storage fees I love copar”

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Posted 4 years ago

“Copart makes it easier for us in another country to purchase any car of our choices.I really appreciated. The Ford Edge bought is really a good price for me. Thanks to the insurance.”

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Posted 4 years ago

“Keep up the good work”

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Posted 4 years ago

“I've found that the smaller Copart yards like Casper, Helena and Ogden are all just regular people just like you and me. They are happy to go out of their way to help you with any special requests you may have to get loaded and on your way. The management in the smaller offices is also outstanding in the fact that they will take the time to listen to your special needs and do what is in their power to make the transaction more smoothly for you. Not saying the bigger yards don't help when they can, but I sure do enjoy doing business with the smaller yards! Klint.”

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Posted 4 years ago

“It was satisfying”

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Posted 4 years ago

“I can always find something that I’m looking for and the people in the office always have answers for me”

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Posted 4 years ago

Copart is rated 2.3 based on 589 reviews