Copart Reviews

Name: Copart
Rating: 2.31

2.3 Rating 580 Reviews

32 %

of reviewers recommend Copart

Company Reviews

Questions

Metrics

2.3

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

9727577620

Email:

david.tuck@copart.com

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Copart 1 star review on 15th January 2025

Kevin G

Copart 1 star review on 24th February 2024

Anonymous

Copart 1 star review on 10th January 2024

Maria RodriguezChapman

Rena Jackson

Copart 1 star review on 22nd November 2022

Greg

Copart 1 star review on 26th September 2022

Anonymous

Anonymous // 01/01/2019

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“Reliable and accurate good service”

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Posted 3 years ago

“so far so very good”

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Posted 3 years ago

“Exelent front desk service and the yard people too”

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Posted 3 years ago

“great service,good people.have bought from several locations and never had a bad experiance”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Their customer service is the best and awesome. I so much impressed with the way they handle my request”

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Posted 3 years ago

“I called Minneapolis yard triple g great service great team and great deals I wish copart geve break sometimes with storage fees I love copar”

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Posted 3 years ago

“Copart makes it easier for us in another country to purchase any car of our choices.I really appreciated. The Ford Edge bought is really a good price for me. Thanks to the insurance.”

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Posted 3 years ago

“Keep up the good work”

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Posted 3 years ago

“I've found that the smaller Copart yards like Casper, Helena and Ogden are all just regular people just like you and me. They are happy to go out of their way to help you with any special requests you may have to get loaded and on your way. The management in the smaller offices is also outstanding in the fact that they will take the time to listen to your special needs and do what is in their power to make the transaction more smoothly for you. Not saying the bigger yards don't help when they can, but I sure do enjoy doing business with the smaller yards! Klint.”

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Posted 3 years ago

“It was satisfying”

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Posted 3 years ago

“I can always find something that I’m looking for and the people in the office always have answers for me”

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Posted 3 years ago

“I’ve have bought 5 vehicles from copart all for personal use as a basic free member and I enjoyed the process in the beginning and didn’t mind adding deposits to bid. but now they charge so much money in fees on won lots it’s crazy. It keeps going up and up. Now they want to charge $59 for a membership that used to be free. I’m done with copart. It was fun while it lasted. I will NOT pay for a membership you just lost a customer”

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Posted 3 years ago

“Have had good luck with purchases.Friendly staff.would highly recomend them.Only issue is certain insurance companies put reserve on vehicles and not enough pictures to show true damage”

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Posted 3 years ago

“They have the best customer service of any of the auction company. Willing to help and will go the extra mile for their customers.”

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Posted 3 years ago

“Bought a car advertised as minor dents/scratches and normal wear as damage and runs and drives. Even when they agree to refund they continually lie. That's almost a month now I'm without the funds.”

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Posted 3 years ago

“good for cusomers service”

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Posted 3 years ago

“Friendly people very helpful very professional and reasonable prices”

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Posted 3 years ago

“To me it was stressfull, because I am out of country. 3 days title at the US border for clearing title process, copart fee storage and all. But at the final it was ok.”

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Posted 3 years ago

“Dependable”

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Posted 3 years ago

Copart is rated 2.3 based on 580 reviews