Copart Reviews

Name: Copart
Rating: 2.31

2.3 Rating 580 Reviews

32 %

of reviewers recommend Copart

Company Reviews

Questions

Metrics

2.3

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

9727577620

Email:

david.tuck@copart.com

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Copart 1 star review on 15th January 2025

Kevin G

Copart 1 star review on 24th February 2024

Anonymous

Copart 1 star review on 10th January 2024

Maria RodriguezChapman

Rena Jackson

Copart 1 star review on 22nd November 2022

Greg

Copart 1 star review on 26th September 2022

Anonymous

Anonymous // 01/01/2019

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“Good customer service”

Helpful Report

Posted 3 years ago

“the staff was proffesional and efficient.”

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Posted 3 years ago

“Their vehicles are often misrepresented and hide damages, are sold as running when they do not run, and their dealer fees are high with additional charges for EVERY possible thing including gate fee, bid fee, payment fee, storage fee, etc. DO NOT USE COPART.”

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Posted 3 years ago

“You served me better”

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Posted 3 years ago

“I've purchased several vehicles and have had nothing but great experiences..Definitely would recommend to anyone.”

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Posted 3 years ago

“I have nice experience with the staff.. very careful for everyone safety.. the only thing is some times you wait to long to load your car”

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Posted 3 years ago

“Hello I am from Iraq. We face many difficulties to send money and there are many fines that are added to us because of this delay if you can help us.”

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Posted 3 years ago

“They are very helpful in getting problems took care of and very pleasant to work with.”

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Posted 3 years ago

“Covid has slowed down the process I know but getting titles taking a year is not good.”

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Posted 3 years ago

“All things are Excellent”

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Posted 3 years ago

“Beautiful friendly people ❤️”

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Posted 3 years ago

“Muy buen servicio 👍 👌 👏”

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Posted 3 years ago

“good service”

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Posted 3 years ago

“Greg Service and respectful”

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Posted 3 years ago

“best yard to buy cars, and always best customer service .”

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Posted 3 years ago

“Excellent friendly customer service.”

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Posted 3 years ago

“very good yard to buy from it”

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Posted 3 years ago

“Customer service is always great & handled in a timely manner”

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Posted 3 years ago

“Customer service are very helpful”

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Posted 3 years ago

“I bought an SUV with burnet closed only to discover the engine was burnt and copart put it as ENHANCED vehicle”

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Posted 3 years ago

Copart is rated 2.3 based on 580 reviews