Copart Reviews

Name: Copart
Rating: 2.29

2.3 Rating 589 Reviews

32 %

of reviewers recommend Copart

Company Reviews

Questions

Metrics

2.3

Based on 589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

9727577620

Email:

david.tuck@copart.com

Write Your review

Tell us how Copart made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You need to cut down buyer fee is to high. Thanks.”

Helpful Report

Posted 4 years ago

“HELLO LET US KNOW SAME YARD WE CAN NOT BID IF POSSIBLE TO BID AS WI - MILWAUKEE AL - MOBILE OR OTHER”

Helpful Report

Posted 4 years ago

“good attention great go over nice facility and friendly”

Helpful Report

Posted 4 years ago

“Nice Location”

Helpful Report

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

“to begin with the fees are far too high. one should not have to pay $1240.00 for a lot won at $600.00!! Further, I have found that when you "win" an auction, you do not truly "win" the auction. it only starts a whole bid, counterbid, game with the seller. Sure, If you pay for the "premium" membership it allows you to bid higher, however, your still only able to "win" 5 lots. but you never really "win" these lots, the seller then has 3 days to remove the item off of your "winning bids" before you can start bidding again. I only found this out after winning 5 in a row (all the while knowing the seller would never agree to sell) to have another lot come up that I was interested in but could not bid as I already had won 5 lots!! Very frustrating. Copart is probably great if your a seller. you can get a guaranteed offer that you can counterbid and/or sit on and think about for 3 days while you shop it around to other buyers in the private sector, when someone offers more you just reject the bid and pull it off the auction. if you can't find a better offer then you can take the high bidder, or put it on again for the next auction. meanwhile the high bidder (whos is bound to their bid) is being held hostage on the page and not allowed to bid on anything else until the seller decides what they want do. again they have three days. if your a business looking for inventory, stay away from this auction. or only go with the lots that are "pure sale" those are the only lots that you actually win on the hammer! like an auction is supposed to be! Not this high priced Facebook marketplace that Copart is running. At least FB maketplace you have contact with the seller, you can ask questions, you can road test, you can decide in three days. an auction is a gamble, you have 60 seconds to decide, then when you win, its more like "well we'll see about that, maybe not"”

Helpful Report

Posted 4 years ago

“You served me good”

Helpful Report

Posted 4 years ago

“Customer service at the coparts office was great. They made the first purchase easy. The staff was awsome”

Helpful Report

Posted 4 years ago

“Good customer service”

Helpful Report

Posted 4 years ago

“the staff was proffesional and efficient.”

Helpful Report

Posted 4 years ago

“Their vehicles are often misrepresented and hide damages, are sold as running when they do not run, and their dealer fees are high with additional charges for EVERY possible thing including gate fee, bid fee, payment fee, storage fee, etc. DO NOT USE COPART.”

Helpful Report

Posted 4 years ago

“You served me better”

Helpful Report

Posted 4 years ago

“I've purchased several vehicles and have had nothing but great experiences..Definitely would recommend to anyone.”

Helpful Report

Posted 4 years ago

“I have nice experience with the staff.. very careful for everyone safety.. the only thing is some times you wait to long to load your car”

Helpful Report

Posted 4 years ago

“Hello I am from Iraq. We face many difficulties to send money and there are many fines that are added to us because of this delay if you can help us.”

Helpful Report

Posted 4 years ago

“They are very helpful in getting problems took care of and very pleasant to work with.”

Helpful Report

Posted 4 years ago

“Covid has slowed down the process I know but getting titles taking a year is not good.”

Helpful Report

Posted 4 years ago

“All things are Excellent”

Helpful Report

Posted 4 years ago

“Beautiful friendly people ❤️”

Helpful Report

Posted 4 years ago

“Muy buen servicio 👍 👌 👏”

Helpful Report

Posted 4 years ago

Copart is rated 2.3 based on 589 reviews