Coptrz Ltd Reviews

Name: Coptrz Ltd
Address: Phoenix House, 3 South Parade, Phoenix House, 3 South Parade, Leeds
Rating: 4.92

4.9 Rating 572 Reviews

99 %

of reviewers recommend Coptrz Ltd

Company Reviews

Metrics

Info

4.9

Based on 572 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03301117177

Email:

amanda.speight@coptrz.com

Location:

Phoenix House, 3 South Parade,
Phoenix House, 3 South Parade
Leeds
LS1 5QX

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Coptrz Ltd 5 star review on 17th August 2023

Emma Murillo

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't speak more highly of the team at Coptrz. We buy all of our drones and do all of our training with them. Top class team and superb support.”

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Thank you for your review. Great to hear you got the support you needed, we will pass on your thanks to the Training and Sales teams. All the best, the Coptrz team

“Excellent GVC training course, as well as service from sales team.”

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(Training) -

Thank you for your review. Great to hear that the material lived up to expectations! Coptrz Team

“I spoke to Tom Gibbings. He was very helpful in offering ket information as to what course I need to take. Many thanks.”

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Hi Andy, thank you for your feedback. I'm pleased to hear that Tom was able to guide you to the most suitable course! All the best, the Coptrz team

“The team at COPTRZ have been very helpful, Jamie gave me a call and talked me through all my options and clarified the process from start to finish. I used ELCAS funding and managed to get my CAN approved in less than 24hrs meaning I could start the course earlier than expected. Jamie helped to expedite this and I look forward to studying for my L4 & L5 qualifications.”

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Hi Ben, thank you for your feedback. I'm pleased to hear that Jamie was able to get you onto the course quickly. We hope you enjoy the L4 & L5 courses. Please do let us know if we can help in any way. All the best, the Coptrz team

“The Coptrz staff have been very helpful with my initial enquiries and I was able to obtain some good advice mainly from Jamie before deciding to book my courses. I've also been able to use the ELCAS for veterans with Coptrz so a really positive first step for me getting into a new career. I'm happy so far with the excellent support and service and I would recommend Coptrz to anyone wanting to get into commercial drone work.”

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Hi Wayne, thank you for your feedback. We are pleased that Jamie was able to provide helpful advice before you booked your courses. We wish you all the best in your new career and do get in touch if we can help with anything else. The Coptrz team

“Our group at the University of Aberdeen have been working with Coptrz for over 5 years and bought numerous drones from them. They provide a great service and look after us very well. I really enjoy working with Jamie Cording who is very knowledgeable and friendly.”

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Hi John, thank you for your review. I will let Jamie know that you are pleased with the friendly and knowledgeable service provided! We look forward to continuing to work together. All the best, the Coptrz team

“Best company to work with and very helpful team, Jamie Cording was especially helpful in respect to what was needed specifically for my business and personal needs ten out of ten.”

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Hi Wayne, thank you very much for your feedback. I will let Jamie know that you are pleased with the personalised service he was able to provide for you and your business. All the best, the Coptrz team

“Very helpful and knowledgeable service. Guided me through the various options and got back to me very quickly with an email to support our conversation.”

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Hi John, thank you for your feedback! I'm so pleased to hear that you are happy with the options presented to you and the follow up communication. All the best, the Coptrz team

“Excellent service from Jamie. Very helpful when arranging training for our university staff and students, and always available and knowledgeable to discuss options for research projects. Superb!”

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Hi Emma, thank you so much for your review! We will let Jamie know that you are pleased with the level of support provided when arranging training for the university staff. All the best, the Coptrz team

“I am from Leeds City College and have been chatting to Jamie Cording over the last few months. We are looking at setting up a partnership with COPTRZ and Jamie has been excellent and receptive to our ideas and this is something that is going to really enrich our curriculum regarding drone technology. We're look forward to continuing to work with Jamie and COPTRZ going forward.”

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Hi Rob, thank you so much for your feedback. I will let Jamie know that you are pleased with the help he has provided. We look forward to continuing to work together. All the best, the Coptrz team

“The customer service and support that I received from Jamie while submitting my ELCAS course was brilliant, always stayed in contact and was quick to respond if needed.”

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Hi Luke, thank you for your feedback! We will be sure to let Jamie know you were pleased with the support provided. All the best, the Coptrz team

“Have been dealing with Jamie @ Coptrz for several months. He has been very supportive with helping me understand the various drone product lines and linking those to our needs. Fast response to all queries and first class service in general.”

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Hi Dr Tony! Thank you for your feedback. We are very pleased to hear that you feel well looked after by Jamie. We will be sure to pass on your feedback! All the best, the Coptrz team

“I recently had GVC Training Couse with Coptrz at their head office Phoenix House, 3 South Parade Leeds LS1 5QX and found the offices pleasant and the staff very helpful. The customer services were really helpful, which made it all so easy prior to arriving at the venue for the Training Course. The cost of the course reflected the amount of information given and delivered to all that attended the course, leaving the course knowing that they had given you everything to have the confidence to Fly safely. I would absolutely recommend COPTRZ to anyone either starting out within this area or refreshing their knowledge Good Luck…”

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(Training) -

Hi Michelle, thank you taking the time to provide such valuable feedback! We are pleased to hear that you felt well prepared for the course and left feeling ready to fly safely. Is there anything we could do to make the experience even better? All the best, the Coptrz team

“Great friendly service, very knowledgeable about the market sector.”

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Hi Gary, Thank you for your feedback! We are pleased to hear that you are happy with the level of service our team provided. All the best, the Coptrz team

“Top quality customer support from the team. Couldn’t recommend them enough. I used coptrz to do my A2 CofC - I couldn’t fault the process and support. Also for work I engaged with George for information on the Elios 3. George came out to us and demonstrated the Elios 3 capabilities perfectly, so much so we have ordered one. Brilliant team, thank you very much.”

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Thank you so much for your review. Great to hear you got the swift support and service you needed. We will pass on your thanks to George and the Training team. All the best, the Coptrz team

“Excellent service”

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Thank you for the amazing feedback!

“Did my GVC conversation with the team at Coptrz. Having issues with accessing the normal process for remotely invigilated exams (proctoru ) due to work equipment. Coptrz we’re very understanding and suggested I sit it on zoom with one of their team invigilating. Very easy. And a pleasure to work with”

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(Training) -

Thank you for your review. Great to hear you got the support you needed, we will pass on your thanks to the Training team. All the best, the Coptrz team

“An excellent training system that leads you through from beginning to end. Finding the course documentation can be tricky at first, but once you are used to the Coptz system it works well.”

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(Training) -

Thank you for your review. Great to hear that the material lived up to expectations! Coptrz Team

“Superb and super quick customer service from Max Simpson & James Pick. I urgently needed new props for my DJI M300 for a high profile project. I needed them shipped the same day and within an hour of emailing James (email replied to in minutes), Max had arranged to have the new props put into a couriers hands. Superb service and much appreciated.”

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Thank you so much for your 5 star rating of Coptrz Ltd, Dean! We are truly grateful for your loyalty as a customer. We are so glad that Max Simpson & James Pick were able to provide you with superb and super quick customer service to help you get new props for your DJI M300 for your high profile project in record time. We are glad that this was much appreciated. We appreciate your continued loyalty and look forward to furthering our relationship.

“The after sales service from Coptrz continues to be appalling. In the last 3 years we have made multiple purchases and have yet to have one go through without any issues. The only reason I remain a customer is because of James Pick.”

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Coptrz Ltd is rated 4.9 based on 572 reviews