Coptrz Ltd Reviews

Name: Coptrz Ltd
Address: Phoenix House, 3 South Parade, Phoenix House, 3 South Parade, Leeds
Rating: 4.92

4.9 Rating 572 Reviews

99 %

of reviewers recommend Coptrz Ltd

Company Reviews

Metrics

Info

4.9

Based on 572 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03301117177

Email:

amanda.speight@coptrz.com

Location:

Phoenix House, 3 South Parade,
Phoenix House, 3 South Parade
Leeds
LS1 5QX

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Coptrz Ltd 5 star review on 17th August 2023

Emma Murillo

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from both the admin & training teams. A2CofC notes well laid out and understandable.”

Helpful Report

Thank you for your review. Great to hear that the material lived up to expectations! Coptrz Team

“Just been through my A2 CofC and highly recommend Coptrz - great training content and great customer support when needed.”

Helpful Report

Hi Graham. Thank you so much for your review. Great to hear you got the swift support and service you needed. All the best, the Coptrz team

“Naomi at COPTRZ has always been an absolute pleasure to speak to and is incredibly helpful and knowledgeable when we've been getting our UAS operations off the ground. She has become our go to person for any enquiries and if she cant help she always points us in the direction of someone that can.”

Helpful Report

(Training) -

Thank you for your review. Great to hear you got the support you needed, we will pass on your thanks to Naomi. All the best, the Coptrz team

“Today was part two of the COPTRZ GVC course. The practical flight assessment. My assessor for this was Bradley McLeary. His approach from the outset put me at ease and aided the flow of the assessment. Bradleys over all knowledge of the subject was second to none. I will definitely be using COPTRZ for all my follow up courses.”

Helpful Report

(Training) -

Thank you for your review. Great to hear you got the support you needed, we will pass on your thanks to Brad. All the best, the Coptrz team

“Brad was great during my flight test. Even though I didn’t get result desired I never felt stressed. I was well informed at the start of the test and got a chance to ask any questions before flight test.”

Helpful Report

(Training) -

Thank you for your review. Great to hear you got the support you needed, we will pass on your thanks to Brad. All the best, the Coptrz team

“Easy to follow course, good prectice exam. The only problem I had was the company that is subcontracted to run the exam - the proctor was unsure about a lot of things, spent a lot of time on mute checking his script, disabled a bunch of things unnessecarily in my system settings and then did not re-enable them, they provided no guidance on how do uninstall the software added to my Mac and I spent half a day putting all this right again and uninstalling the software that changed a bunch of system settings and brought up warnings every time I started the computer. Not the best experiance, but the trai ning was great.”

Helpful Report

(Training) -

Thank you for reaching out to us and sharing your experience with the ProctorU facility. I'm sorry to hear that you had such a negative experience, and I understand how frustrating it must have been for you. Please note that ProctorU is a third-party service provider that we use for online proctoring, and we do not have direct control over their operations. However, we still take your feedback seriously and would like to assure you that we will pass on your concerns to the relevant department to ensure that similar issues are prevented in the future. I apologize for any inconvenience and frustration you may have encountered, but we are glad to hear that your customer service experience with our staff was at the level we aim to achieve for all students. We value your feedback and hope that you will give us another chance to provide you with a positive experience.

“A2-CofC Easy to follow, well planned and set out, easy to go back and revise. Information was clear and easy to recall. Responsive when I had an issue with my flight logging.”

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(Training) -

Thank you for your review. Great to hear you got the support you needed. All the best, the Coptrz team

“Passed my GVC qualification with Coptrz, found the course content relevant and appropriate to the examinations. Everyone I’ve engaged with has been helpful in getting me to where I needed to be, especially Naomi Horner who went above and beyond to help me finalise my operations manual. Thank you Naomi !”

Helpful Report

(Training) -

Thank you for your review. Great to hear you got the support you needed, we will pass on your thanks to Naomi. All the best, the Coptrz team

“Once again Coptrz has excelled in the delivery of their A2 CofC course. Having flown under a company umbrella since 2012 with an OA, PfCO and GVC I needed to have my own A2CoC qualification for my personally owned drones. The course training was excellently delivered by a very professional online training interface. The response time to submitting flight logs and exam results was the next day. Having undertaken the Chief Pilot Course delivered by Coptrz in 2019 I would thoroughly recommend Coptrz for all your training needs.”

Helpful Report

Thank you so much for the great feedback, we are glad to hear that you got the swift support and service you needed. All the best, the Coptrz team!

“After years of not being in the industry, I am looking at returning. Naomi over at Coptrz gave me a very good update on the licensing and certifications required nowadays and let me know what was required of me in the near future to stay current. Thanks Naomi”

Helpful Report

(Training) -

Thank you for your review. Great to hear you got the support you needed, we will pass on your thanks to Naomi. All the best, the Coptrz team

“Naomi Horner has been extremely helpful! Really good customer service!”

Helpful Report

(Training) -

Thank you for your review. Great to hear you got the support you needed, we will pass on your thanks to Naomi. All the best, the Coptrz team

“Very professional and extremely helpful at all times. Thoroughly enjoyed the course and interaction.”

Helpful Report

(Training) -

Thank you for the amazing feedback, it is great to hear that you enjoyed the course, The Coptrz Team!

“I had a great GVC test with Bradley at the Hook testing centre. He was friendly, approachable and helped calm any nerves. Would recommend!”

Helpful Report

(Training) -

Thank you for the amazing feedback! we are so glad to hear that you got all the support you needed and more, we will make sure to pass this on to Brad, The Coptrz Team!

“Freddie is a great trainer who is engaging and really takes the time to support your learning and will answer all questions no matter how silly you think they are!”

Helpful Report

(Training) -

Thank you for the amazing feedback! we are so glad to hear that you got all the support you needed and more, we will make sure to pass this on to Freddie, The Coptrz Team!

“Brad Mcleary took me through my practical flight test for my GVC, great trainer, put me at ease from the off and offered lots of support and guidance to me in order to make the mark! Suffice to say I passed, Brad offered invaluable advice throughout..some tough questions in there though!..top man!”

Helpful Report

(Training) -

Thank you for the amazing feedback! we are so glad to hear that you got all the support you needed and more, we will make sure to pass this on to Brad, The Coptrz Team!

“Freddie (the trainer) was friendly approachable and very helpful. He’d take his time to go over things again if required, was evidently passionate about drones and all they have to offer and openly offered further help and support post course if required without hesitation. He puts you at ease during the practical assessment and ensured that you were fully informed about what was required. From someone who is extremely critical and hates the classroom environment I must say it was very satisfactory. Thank you Freddie”

Helpful Report

(Training) -

Thank you for the great feedback! we are glad to hear that you enjoyed the classroom course and got the support you needed and more, we will make sure to pass this on to Freddie, The Coptrz Team!

“Very friendly and informative course with Freddie.”

Helpful Report

(Training) -

Hi Jake, thank you for the amazing feedback, we will make sure to pass this on to Freddie. The Coptrz Team!

“Comprehensive course. Well presented by Freddie Dresmei.”

Helpful Report

(Training) -

Hi Steve. Thank you for the great feedback, we will pass this on to Freddie.

“I thought the introduction to pv panel inspections for over £300 for less than an hour of information was a complete rip off.”

Helpful Report

Hi John, Thank you for your review we really value your honest feedback. We would love to discuss this in more detail and find out how the course can be improved and what can be done to get your review up to 5 stars. If you can send the best contact number to training@coptrz.com we will arrange a time to discuss it with you. If you prefer email please send us over some more feedback and how we can improve to the same email address and we will get back to you within 24 hours Thanks Coptrz

“COPTRZ have been there for me from start to finish and I can honestly say I am super happy with their commitment in helping me pass my course. The course itself was possibly a little more detailed than expected but it ran as smooth as could be expected.”

Helpful Report

(Training) -

Hi Adam. thank you for your feedback. I'm so pleased to hear that you are happy with our support on passing your course. All the best, the Coptrz team

Coptrz Ltd is rated 4.9 based on 572 reviews