Coptrz Ltd Reviews

Name: Coptrz Ltd
Address: Phoenix House, 3 South Parade, Phoenix House, 3 South Parade, Leeds
Rating: 4.92

4.9 Rating 572 Reviews

99 %

of reviewers recommend Coptrz Ltd

Company Reviews

Metrics

Info

4.9

Based on 572 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03301117177

Email:

amanda.speight@coptrz.com

Location:

Phoenix House, 3 South Parade,
Phoenix House, 3 South Parade
Leeds
LS1 5QX

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Coptrz Ltd 5 star review on 17th August 2023

Emma Murillo

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“COPTRZ is truly excellent! The courses they offer are informative and easy to follow. Would recommend to everyone!”

Helpful Report

(Training) -

Thank you for your review. Great to hear that the material lived up to expectations! Coptrz Team

“Great friendly service”

Helpful Report

(Customer Service) -

Thank you for your amazing feedback!

“Very professional and efficient service. Always happy to help and give technical support when required.”

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(Customer Service) -

Thank you so much for your review. Great to hear you got the swift support and service you needed. We will pass on your thanks to the Technical team. All the best, the Coptrz team

“Great help with our ops manual with quick replies by Katie Holmes. Great help with assisting us with future purchases of drones by James pick. Many thanks”

Helpful Report

(Training) -

Thank you for your review. Great to hear you got the support you needed, we will pass on your thanks to Katie and James. All the best, the Coptrz team

“Excellent service. They were attentive and listened to our needs. The drone arrived on time but some additional batteries were stuck at the border waiting for clearance by customs. They immediately allowed us a full refund for those. Great to work with and very helpful”

Helpful Report

(Customer Service) -

Thank you for your 5 star rating of Coptrz Ltd, Alan! We are very appreciative of your kind words. We are pleased to hear that you had an overall excellent experience with us and we truly appreciate your feedback. We're happy that you were able to receive timely support and a full refund for those batteries stuck at the border. We strive to provide excellent service and it's great to know that we succeeded in that! We appreciate your business and look forward to working with you again.

“I recently completed A2 cofc and GVC ofqual level 4 course. Overall I found the courses easy to navigate. However there was at times a few confusion with the mock test as it gives you a score but doesn't tell you which questions you got wrong but instead states which module you need to read which can be a bit annoying at times. But the team have been very professional and informative. However did have to wait a few days to get a reply but can't really complain. Thank you Coptrz”

Helpful Report

(Training) -

Thank you for your review. Great to hear you got the support you needed, we will pass on your thanks to the team. Please let us know what we needed to do to get 5 stars. All the best, the Coptrz team

“Coptrz are a pleasure to deal with, you can contact them easily and they are very helpful. They have arranged demos of new kit for me and I have recommended them to friends and colleagues”

Helpful Report

(Customer Service) -

Thank you very much for your excellent 5-star rating, Stuart! We're glad to hear that Coptrz Ltd has been providing you with great service. It's always heartening to hear that our customers appreciate the effort we put in to make sure they get the best product and experience possible. And it's fantastic that you're also spreading the word by recommending us to friends and colleagues. We truly appreciate it!

“Coptrz are wonderful. We were given detailed advice at every stage of a complex purchase and anticipate a long relationship. In addition to advice on the purchase I have had highly informative conversations as scanning enthusiast to fellow scanning enthusiast. Fantastic and enjoyable.”

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(Customer Service) -

Thank you so much for your positive 5 star rating of Coptrz Ltd, Simon! We are delighted to hear that you have had such wonderful experiences with us! It sounds like you have had very detailed advice on a complex purchase, and we are delighted to form a long and successful relationship with you. We're also thrilled that you had such enjoyable conversations with fellow scanning enthusiasts! We look forward to having you as a loyal customer for many more years to come.

“Great service - the online portal works really well and the staff answering the e-mails from the support team are very quick and very helpful. I've been using Coptrz for 5 years and they've never missed a beat!!”

Helpful Report

(Training) -

Thank you for your review. Great to hear you got the support you needed, we will pass on your thanks to the Training team. All the best, the Coptrz team

“Friendly and knowledgeable staff, ready to help”

Helpful Report

(Training) -

Thank you for your review. Great to hear you got the support you needed, we will pass on your thanks to the Training team. All the best, the Coptrz team

“Need more support finding the qualification extremely hard to attain. For my needs the level of certification seems extreme.”

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(Customer Service) -

“Best company EVER”

Helpful Report

(Customer Service) -

Thankyou!

Coptrz Ltd is rated 4.9 based on 572 reviews