Coptrz Ltd Reviews

Name: Coptrz Ltd
Address: Phoenix House, 3 South Parade, Phoenix House, 3 South Parade, Leeds
Rating: 4.92

4.9 Rating 572 Reviews

99 %

of reviewers recommend Coptrz Ltd

Company Reviews

Metrics

Info

4.9

Based on 572 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03301117177

Email:

amanda.speight@coptrz.com

Location:

Phoenix House, 3 South Parade,
Phoenix House, 3 South Parade
Leeds
LS1 5QX

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Coptrz Ltd 5 star review on 17th August 2023

Emma Murillo

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“COPTRZ was very helpful with me in figuring out everying and setting up things for our machine control excavator.”

Helpful Report

(Customer Service) -

Thank you so much for your glowing review of Coptrz, James! We are so glad to hear that COPTRZ was so helpful in you figuring out everything and setting up your machine control excavator. Having your positive feedback really means a lot to us!

“It was great to deal with real customer service rather than a faceless entity. The personalised care makes choosing COPTRZ worth it over larger competitors. Keep it up!”

Helpful Report

(Customer Service) -

Thank you so much for your 5-star rating, Hugo! It's great to hear you had such a positive experience with our customer service. We really appreciate feedback like this, and are overjoyed that our personalised care made choosing us worthwhile over the larger competitors. We're glad to have been of service and thank you for being a loyal customer!

“I am currently doing the A2CofC and soon the GVC. I have found the online learning materials to be of the highest caliber and really look forward to completing both courses and receiving my DJI Mini 3.”

Helpful Report

(Training) -

Thank you for your review. Great to hear that the material lived up to expectations! Coptrz Team

“I received incredibly fast service from James @ Coptrz when preparing to place an order for a DJI Matrice 300 RTK. Dealing with my queries outside working hours was above and beyond and the price quoted beat other dealers. Based on the customer service alone, Coptrz got my £10k order. I've since been in touch with other queries and all the staff I've dealt with @ Coptrz have been professional, quick to respond and very helpful. I look forward to dealing with them again in the future and highly recommend them.”

Helpful Report

(Customer Service) -

Thank you for your lovely 5 star rating of Coptrz, Dean! We really appreciate you taking the time to leave a review and are incredibly grateful for the trust you have placed in us with your £10k order. We are delighted that the customer service James provided exceeded your expectations and that you have had positive experiences with all the staff you have dealt with since. We are so pleased to have you as a loyal customer and look forward to continuing to provide you with the first-class service you have come to expect. Thank you again for your kind words.

“Fantastic service. The response is very quick and the communication is excellent. All problems are resolved and I have never had any negative experience when trading.”

Helpful Report

(Customer Service) -

Thank you so much, David, for your 5-star rating of Coptrz Ltd! We are thrilled to hear that you have had a fantastic service experience with us and that all of your issues have been swiftly and effectively resolved. We very much appreciate your feedback!

“Great service, Very Helpful.”

Helpful Report

Thank you for the great feedback!

“The Coptrz team is very helpful from the identification of suitable course and career paths through to delivery and post-course support. Their assistance with appropriate funding channels and the payment of those was great and their assistance with Operations Manual creation and updating is exemplary and second to none. The weather curtailed my practical assessment for my course but their proactive and helpful nature has ensured that I am suitably booked onto another one at a location and timing that best suits me. I cannot recommend these guys enough.”

Helpful Report

(Training) -

Thank you for your review. Great to hear you got the support you needed, we will pass on your thanks to the Training team. All the best, the Coptrz team

“Excellent service, Ryan, James and the team are always keen to go above and beyond to help out.”

Helpful Report

(Customer Service) -

Thank you so much for your review. Great to hear you got the swift support and service you needed. We will pass on your thanks to Ryan and James. All the best, the Coptrz team

“At Coptrz the staff are Excellent, Helpful, knowledgeable and friendly.”

Helpful Report

(Training) -

Thank you for the amazing feedback!

“Only started using Coptrz for my A2CofC and found the online course very convenient. Just did my mock exam and now ready to book the actual exam. Found everyone I've dealt with really helpful.”

Helpful Report

(Training) -

Thank you for your review. Great to hear that the material lived up to expectations! Coptrz Team

“Awesome guys, always helpful, they are only a phone call away. They understand if you can't get flying hours in due to weather, I will be doing a much training with them I can over this year.”

Helpful Report

(Training) -

Thank you so much for your review. Great to hear you got the swift support and service you needed. We will pass on your thanks to the Training team. All the best, the Coptrz team

“Ryan was very helpful and helped me 100% solve my problem.”

Helpful Report

(Customer Service) -

Thank you so much for your review. Great to hear you got the swift support and service you needed. We will pass on your thanks to Ryan. All the best, the Coptrz team

“Fantastic company to get your licenses through and starting a business. Always friendly and welcoming and there to help.”

Helpful Report

(Customer Service) -

Thank you for your wonderful 5-star rating, David! We are so pleased to hear that Coptrz Ltd has been a great company to get your licenses through and has provided you with a friendly and welcoming service to get your business up and running. We really appreciate your feedback.

“Great course with informative contact. Great support from Coptrz throughout the course.”

Helpful Report

(Training) -

Thank you for your review. Great to hear that the material lived up to expectations! Coptrz Team

“Great service and content.”

Helpful Report

(Training) -

Thank you for your amazing feedback!

“Felt a little bit like once I got my money I had little support.”

Helpful Report

(Customer Service) -

Hi Sean, Thank you for your review. Sorry to hear that you haven't received the support you need. If you have a number we can contact you on please let me know and we will get the relevant team to assist you however we can. You can also contact us via email to services@coptrz.com Thanks Ryan Customer Support Manager

“I have had the pleasure to deal with The Coptrz Team for several years now and they have always been very willing to help with any querys or advice on the ever expanding world of UAS Technology. The Teams industry knowledge is impressivly vast and thier product range and services have always met our needs, meeting tight deadlines on servicing and deliveries to keep our fleet of UAS operational.”

Helpful Report

(Customer Service) -

Thank you Jon for the 5 star rating of Coptrz Ltd! We are so pleased to hear that you have had positive experiences when working with The Coptrz Team over the years, and appreciate your loyalty. It means a lot to us that you recognize the impressive scope of our industry knowledge and the standards of our product range and services. We're delighted that our services have met your needs and that we have been able to meet any tight deadlines.

“Excellent pre-sales and after-sales service. Knowledgeable, friendly staff always available to help with any issues. Would highly recommend them to anyone thinking of purchasing a drone.”

Helpful Report

(Customer Service) -

Thank you so much for your glowing review and 5 star rating of Coptrz Ltd, Lee! We appreciate your positive feedback, and are pleased that you felt our pre-sales and after-sales service had been excellent, with knowledgeable and friendly staff to help out with any issues. We value your loyalty, and you have our thanks for being a valued customer.

“Thank you - great job.”

Helpful Report

(Training) -

Thank you for your review. Great to hear that the material lived up to expectations! Coptrz Team

“Started off OK, but unable to upload flight logs so I can’t do my A2CofC exam which I have paid for.”

Helpful Report

(Customer Service) -

Good morning, I have asked a member of our training team to get in touch today to assist you in the upload so that we can get you booked onto the exam asap Thanks Ryan

Coptrz Ltd is rated 4.9 based on 572 reviews