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“Parcel not delivered. my address is Mrs. A. Wilson 4 Huarahi Pai Road,Kumeu,Auckland,New Zealand 0810 and stated clearly- it was sent by your staff to 4 way good road and it does not exist. So they said they sent another one and that was not delivered either although the firm Aramex said it was and gave yet another address that does not exist. Now neither corachic support or Aramex are replying even though they said they were looking into it. Someone must have a side hustle and collect and sell these items and its not good for your business is it?YT2233721266088545 tracking Aramex enquiry 7175794.YOU CANNOT DELIVER A PARCEL TO AN ADDRESS THAT DOES NOT EXIST CAN YOU?”
“Scam. My order is "confirmed" since october the 11th. Sent several messages asking for information and now anking to cancel the order and refund, no answer to my messages. It's been three months. Guess I've paid for a product (and shippment) that I'll never get. It's a scam, be aware”
“This company is a scam & misrepresents the products on their website! Ordered a dress & it looks nothing like the picture , not the right size, cheap fabric! Very disappointed. Dont waste your time ordering anything from them!😠”
“I bought a wig and the quality is horrible. The only way I can get my money back is to mail it back and the cost of mailing overseas is more than the wig is worth.”
“Scam. Lies about package being sent and steal your money. Spent time time to express a new package was being sent out and then never heard back. Will not send shipping info, will not reply, will not reissue money.”
“These people use the website Corachic.com but trade as Innovation Team Ltd. I bought something from Corachic.com on January 6 but after almost seven weeks it was not delivered. The tracking information on their website was not up to date. Their support staff said they had checked and the item had been delivered. I used an independent tracking app and discovered that the item was in fact delivered to the wrong address, 200 kilometres from me. The support staff weren’t prepared to check this out, saying the item had been delivered. I said I was going to lodge a dispute with PayPal - they said they would give me a refund. I replied that I really wanted them to resend the item express post. They ignored this request and said they were going to give me a refund, but it would take up to 10 days to process??? I can understand deliveries from China taking weeks, but why should a refund take 10 days? Naively, I patiently waited and 11 days passed and still no refund. I immediately opened a dispute with PayPay. Corachic.com emailed me and said they could not give me a refund until the dispute was closed. I replied I would not be closing the dispute until the refund was paid. The next day the refund came through. This was on March 5. So, the item was ordered on January 6 and I received my money returned to me on March 5. They held my money for two months. Based on my experience, and the response from Corachic.com, I have no doubt that had I not lodged a dispute with PayPal that I would not have received a refund. I have screenshots and emails of all my dealings with Corachich.com (Innovation Team Ltd)”
“I ordered beginning November, 18 emails later 08/01/2022 still haven’t received the order, cannot get my money back, repeated emails saying they will resend the order….to date….NOTHING….it’s sheer hassle and robbery….lousy customer service…never never order from them…you will loose your money. ….Brussels Belguim”
“If I could give them zero stars I would! I ordered in January and have t received any goods. The company promised they would resend order but that hasn’t happened. I have repeatedly asked for a refund but haven’t heard from them. I informed PayPal but they won’t do anything because it is now more than 180 days since I originally ordered.”
“31/12/19 ordered & paid for boots.
6 months later, finally got a tracking number, followed up with Aus Post who said it had been delivered, to a different state.
After following up even more with Aus Post, they told me it was a false tracking number that The Sender (Corachic) had used several times.
Complete scammers DO NOT send them any money!!!!!!!!!”
“I ordered from them nearly a year ago.... They shipped my order to the wrong state. I contacted customer support multiple times and haven't gotten any reimbursement. No resend, or refunds....anything. Never recommend ordering from them ever again.”
“IT IS AS THEY WROTE!!!! I ORDERED IN APRIL 20th and here it is JUNE 1st ANDI AM STILL WAITING AND HAVE NOT HEARD A WORD!!! I LOOKED UP THEIR WEBSITE AND SAW NOTHING GOOD!!! PATTY DOWERS 6-1-2021 W A IT I N G F O R WHAT?”
“This is truly the worst company ever! Do not order from them. I have not received my order after nearly two months and they sent the merchandise to Longbeach California instead of where I live (I live in the east). Save your money!”
“73.00 worth of merchandise in February, nothing received. Was told the delivery was complete. Except it was delivered to a different state. Explained this to their CS employee. Was advised they would send out a new order. That was on Feb. 28th. Nothing has arrived no tracking information. lost my money. DO NOT ORDER from this Co. I see Amazon has them now. Bad idea Amazon.”
“Stole my money ..I ordered goods in Nov 2020 and received nothing .. 'support' told me in Feb that they would resend my goods... nothing has arrived and 'support' doesn't reply to my emails now. Yup scam thieving company.”
