Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.07

4.1 Rating 1,670 Reviews

78 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,670 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered an item 3 times and they cancelled it every time WITHOUT AN EXPLANATION.”

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Posted 3 years ago

“This is a scam company. Never buy anything through them!! You will not receive the products nor they will issue a refund! If something goes wrong, they dont take responsibility and you will loose your money! Be aware!! Stay away!”

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Posted 3 years ago

“happy with the product”

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Posted 3 years ago

“First time order, very prompt response and delivery. Was very surprised to receive so quickly during covid stress applied to aust post.”

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Posted 3 years ago

“Great. Fast service.”

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Posted 3 years ago

“This is just a storefront: they took the money but delivered NOTHING. Customer service won't take calls, Please stay away and don't buy from them. Don't be tempted by the variety of products deciduas most of them are not in their stock. There are other companies with reliable and timely service.”

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Posted 3 years ago

“I have recently started using this company and very pleased with the service and good value products on offer. Thank you.”

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Posted 3 years ago

“Hard to tell as the colour honey tan is too dark for my skin. Unable to use.”

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Posted 3 years ago

“I placed an order expecting it to arrive in 10 days as stated on delivery but the item hasn’t even been sent to the courier to deliver, tried to get help from customer service and they said they’ve sent it and to wait longer. It shouldn’t take over 2 weeks for an order to be dispatched to the delivery partner. Absolutely ridiculous and unreliable. Never ever order from this place, the customer service team is no help whatsoever!!”

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Posted 3 years ago

“THE PRODUCT I BOUGHT IS SIMPLY BEAUTIFUL AND WILL BE A XMAS PRESENT FOR MY SON’S FIANCÉE”

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Posted 3 years ago

“Fast delivery and well pack,willbuyagainifneeded.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Perfect thank you guys for a quick and professional service”

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Posted 3 years ago

“Thank you Cosmetics Now - I will be back soon!”

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Posted 3 years ago

“Great customer service and products arrived quickly”

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Posted 3 years ago

“not perfume Issey..cant return as potage won,t allow”

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Posted 3 years ago

“Such an easy process to go through and then have product delivered to the gate”

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Posted 3 years ago

“Good range of products but item was not dispatched. I sent an enquiry then a follow up before I got a response. Item was not dispatched till several days after that. I understand everyone is working in difficult conditions but I would order from another supplier in future.”

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Posted 3 years ago

“Delighted with my purchase... product is divine”

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Posted 3 years ago

“Please avoid this company, Unresponsive when seeking support. Yet to receive anything until now. I order 4 items valued at around 200+ Dollars on 26 September. Cosmetic Now states the deliver time is around 5-8 Business days. It has been 12 business day, and yet the parcel has not arrive. I have been trying to email their support however their support is very unresponsive, I sent an email to them on 8 October, and today is the 12 October. Still no reply and no parcel. NOTHING!!! Their Facebook chat is not capable of rendering any kind of support or assistance, they just kept asking you to email their unresponsive and unhelpful support mail. This is my first purchase and yet already facing so much issues. How could such a reputable web store be so disappointing. This is ridiculous.”

Helpful Report

Posted 3 years ago

Cosmetics Now is rated 4.1 based on 1,670 reviews