Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.07

4.1 Rating 1,670 Reviews

78 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,670 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer communication and quick delivery!”

Helpful Report

Posted 2 years ago

“Have been using this product for many years and the added bonus was it was on sale & that you were based in Melbourne!”

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Posted 2 years ago

“Here is my review and it is not good. I placed an order on January 2, 2022. My credit card has been charged $165.43. I have not received my order and there is no tracking information. I have emailed twice and have the reply is a generated email saying my products are stuck at the American/Canadian border. My credit card should have never been charged. I have been calling the 1-888 number and I cannot get through to a service rep. This is unacceptable. Today is FEBUARY 11, 2022. 6 weeks since I placed my order. I will NEVER order from this company again and if you buyer are thinking about placing an order, THINK TWICE.”

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Posted 2 years ago

“Great service. Item well received and very fast delivery”

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Posted 2 years ago

“Good profuct”

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Posted 2 years ago

“I have only just tried the Aloe Vera and Tree tree cream. I need it to stop the itch associated with heat rash and hope this does the trick.”

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Posted 2 years ago

“i purchased a perfume from this shop and didnt got it for a month (they guaranteed a 15 days shipping) so i contact them. their respond was that they didnt get my payment and the product was out of stock, i send my recipt and they gave me a refund. please save your time and do not even begin the process of ordering from them.”

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Posted 2 years ago

“easy to order and good followup communication”

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Posted 2 years ago

“Great to deal with never had a problem with ordering or receiving goods fast service and the quality is great thanks 😁”

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Posted 2 years ago

“Great to deal with and such quick delivery”

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Posted 2 years ago

“Delicious tasting Manuka honey. Definitely value for money in the 500g container. Would love to see a 1kg value pack introduced in the future.”

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Posted 2 years ago

“Good prompt service.”

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Posted 2 years ago

“This has the longest shipping I have ever experienced! It's been 2 weeks and I've not had any informative correspondence about the whereabouts of my order. It has taken 6 days for my order to even leave their warehouse, when shipping was meant to be 5-7 days (which I paid extra for.) I will not order from here again.”

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Posted 2 years ago

“Great products great service”

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Posted 2 years ago

“Really good waterproof mascara. It doesn’t run or smudge and stays on all day. Easy to remove with eye make up remover. It builds to really thick long lashes”

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Posted 2 years ago

“Very disappointed”

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Posted 2 years ago

“This was my first order with Cosmetics Now. I found the process being very efficient, user friendly and caring. Thank you Costmetics Now!”

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Posted 2 years ago

“The best prices! good products!”

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Posted 2 years ago

“Cosmetics Now have all the products I need in one place. Great service abd delivery.”

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Posted 2 years ago

“I have ordered several times and have had no problems or issues at all. Products are what I ordered and expected, delivery is reliable and I can therefore recommended the site to peers.”

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Posted 2 years ago

Cosmetics Now is rated 4.1 based on 1,670 reviews