Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.07

4.1 Rating 1,671 Reviews

78 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,671 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shipping is quite fast. However, I bought the sunscreen in August 2022, and u gave me a product that will be expired in April 2023. Not even a full year… I am not satisfied about it.”

Helpful Report

Posted 2 years ago

“I placed an order back on the 24.4.2022 and still waiting for the delivery. Every time I contact the company i get the same message " we have talked to the delivery people and you will have it by the end of the week" still waiting. The tracking no. just keeps coming up with "no information available" Have asked for a refund now for the good paid for but not received. I will never be using this company again. I wonder if they will keep my money or actually return it to the rightful owner.”

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Posted 2 years ago

“Always trustworthy. Delivery within a timely manner. Thank you **”

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Posted 2 years ago

“Product perfect. Price much more expensive than other suppliers. (other suppliers were out of stock) Sadly another overpackaged product.”

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Posted 2 years ago

“I am happy with the service and information provided about my purchases pre-delivery over several years.”

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Posted 2 years ago

“Horrible customer service Wrong item sent through , first asked me to keep it at 30% discount then tried to convince me it is same product and although we returned it right away after 20 back and forth now just hoping the website representing your product to refund us”

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Posted 2 years ago

“Love the Lancôme products!”

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Posted 2 years ago

“Die Lieferung erfolgte sehr schnell und professionell. Insgesamt bin ich mit dem Produkt und dem Service zufrieden.”

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Posted 2 years ago

“Best hairspray ever - so happy to be able to purchase in Australia now!”

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Posted 2 years ago

“Super simple and well set out process for purchasing products.”

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Posted 2 years ago

“Delivery takes too long”

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Posted 2 years ago

“Product was exactly what I ordered- it was packaged really well and it arrived within a couple of weeks.”

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Posted 2 years ago

“Prompt delivery thank you”

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Posted 2 years ago

“Cosmetics Now is my go to for the purchase of all my cosmetics”

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Posted 2 years ago

“Prompt delivery. Great service.”

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Posted 2 years ago

“Great products at great prices and a great rewards scheme to get even better discounts. Some products aren't available in stores so it is fantastic you are able to replenish supplies of your favourite items.”

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Posted 2 years ago

“Very good/efficient service/delivery. Delivery time was very quick and delivery procedure was transparent throughout all the time (from the point of order until delivery occurred).”

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Posted 2 years ago

“Stocks products I couldn't get anywhere else in Australia for my seborrheic dermatitis and was very quick with shipping.”

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Posted 2 years ago

“Not only did it take forever ,of which if they give accurate account on website, they did not BUT ..... After waiting I received 2 of other people's order with there info inside. It took me contacting PayPal before they contacted me back. Please people look elsewhere NOT worth the headache”

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Posted 2 years ago

“Great service and speedy delivery!”

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Posted 2 years ago

Cosmetics Now is rated 4.1 based on 1,671 reviews