Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.07

4.1 Rating 1,674 Reviews

77 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery”

Helpful Report

Posted 4 years ago

“Love this site! Amazing shipping times. will be back”

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Posted 4 years ago

“Fantastic product & arrived in good condition. Very happy”

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Posted 4 years ago

“I received my products very quickly and customer service is second to none. Thankyou Best Regards Janine”

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Posted 4 years ago

“Always reliable, fast service, very competitive prices, excellent range of harder to find fragrance. One small tech glitch was resolved quickly. Happy with the loyalty program.”

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Posted 4 years ago

“long delay”

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Posted 4 years ago

“Usually weary of buying perfume and in particular perfumed moisturizers, I was very happy with this being my first purchase. First of all I finally found this product, which is so hard to find. It is not old or discoloured which means it smells as beautiful as it should Finally it was delivered promptly with adequate notification once I placed my order meaning that I am more than happy to purchase again and next time I will purchase that much more, hopeful that my experience with my next order will be the same.”

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Posted 4 years ago

“Fast and excellent service”

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Posted 4 years ago

“Would not recommend. Bought 3 lip balms as gifts. Two of the three balms were damaged (misshapen and had black specks). The packaging also showed evidence of having been open before, and one of the boxes was even black on the inside! Cosmetics Now replied saying that all products are brand new and they prioritise quality, but this certainly shows otherwise. I’ve included pictures where you can see this. Contacted Cosmetics Now and they replied promptly the first time but have stopped replying ever since I asked for a refund. In my email to them, I sent pictures and suggested sending the two defective products back for a refund. Probably a hit or miss kinda place. You might be happy with your purchase, but don’t expect to be entertained if you encounter any issues. Incredibly disappointing service, I would shop anywhere else. Would also like to add that shipping took over a month! I understand that corona might impact delivery times but many purchases (both local and international) that I made after this purchase arrived. Not entirely sure if it was a coincidence that the shipment arrived shortly after I emailed them (after waiting for a long time), or if they maybe forgot and only sent the product out after I emailed them.”

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Posted 4 years ago

“I ordered and you delivered perfectly. Thank you. My first order so I will now order my products from you with the satisfaction that they will be delivered accordingly. Great service!”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“very good product. quick delivery”

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Posted 4 years ago

“Very fast delivery and the product reached in good shape! Thank you”

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Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“Very fast delivery and great price! Thank you so much”

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Posted 4 years ago

“Cosmetics Now has been a fantastic company to purchase from the perfume I ordered was shipped from New York City and was delivered to my home 9 days later. Amasing, thanks Cosmetics Now will definitely purchasing from you again.”

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Posted 4 years ago

“My fabulous hair care products arrived intact and securely packaged”

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Posted 4 years ago

“Great prompt service every time.”

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Posted 4 years ago

“Very good product.”

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Posted 4 years ago

“Takes way too long than 8 business days to deliver.”

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Posted 4 years ago

Cosmetics Now is rated 4.1 based on 1,674 reviews