Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.07

4.1 Rating 1,674 Reviews

77 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service is very good and prompt reply to querie Hua email. Products sold and prices are very good. Delivery is delivered asap.”

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Posted 3 years ago

“My product was delivered to the wrong address due to the formatting on the website's checkout page. I was expected to retrieve the package from this address across town. Redelivery or refund was not offered and this was not my first order from CN.”

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Posted 3 years ago

“My order arrived well packaged and exactly what I had ordered ,it was an excellent price but it did take the full 14 days from dispatch to arrive so as long as you are not wanting it in a hurry . But when I emailed to check on delivery I always had prompt reply”

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Posted 3 years ago

“Take too long to process and ship the product. I'm never ordering from them again.”

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Posted 3 years ago

“Always excellent customer service and goods arrived fast and well packed. Can't recommend Cosmetics Now highly enough!”

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Posted 3 years ago

“Take too long to receive package”

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Posted 3 years ago

“Nice people to work with and offer a good value for money service.”

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Posted 3 years ago

“My order has not arrived yet. I ordered it 3 weeks ago.”

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Posted 3 years ago

“Product arrived intact and as ordered, but very long shipping time”

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Posted 3 years ago

Hi Michael, Sincere apologies for any inconvenience caused. The order was placed on 9th June and delivered on 21st June. On the checkout page, we have mentioned a 6-10 business days delivery time frame to USA.

Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“Great variety of products. Took a while before I received the product”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Amazing been looking for this fragrance for soooo long. Thank u”

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Posted 3 years ago

“Nis”

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Posted 3 years ago

“Great service. Keeps you well informed! Brilliant!”

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Posted 3 years ago

“I have received my parcel quick and well packaged. I'm satisfied and I'm gonna order again at Cosmetics Now”

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Posted 3 years ago

“The status of the order keeps updated. Items were well packed when received. Good service”

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Posted 3 years ago

“Good pricing and prompt delivery”

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Posted 3 years ago

“Ireceived my order very soon after i had ordered. very satisfying.thank you.”

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Posted 3 years ago

“It is nearly one month since I ordered. I am now told that part of my order had to be shipped from the United States. You must advise people that they may expect a huge delay. You certainly take our money up front. I would not have processed my order if this was made clear at the beginning. Bad service and I am very disillusioned.”

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Posted 3 years ago

Cosmetics Now is rated 4.1 based on 1,674 reviews