Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.07

4.1 Rating 1,674 Reviews

77 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wish I could put zero stars! Very bad service! I ordered on Dec 12th 2020, and I still didn’t receive my order! I emailed and called customer service many times and all they keep saying is package is on its way! But yet the tracking # they provided me has no update since dec 21st! We are January 20th and I have not received my order. When placing the order it said 10-20 days to arrive! Customer service refuses to help me and refuses to reimburse me. My order was 135$ PLEASE DO NOT ORDER FROM THiS WEBSITE”

Helpful Report

Posted 4 years ago

“Good service”

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Posted 4 years ago

“Great service. Good communication.”

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Posted 4 years ago

“Wonderful product”

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Posted 4 years ago

“Prompt service and delivery, good deals. Very satisfied. Hope to deal with Cosmetics Now as my go to supplier for all my cosmetic requirements.”

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Posted 4 years ago

“Ordered a perfume and I got it within 10 days. I usually wait a max of 2 weeks. It was packed well to keep the perfume safe from being damaged. Received in a good condition.”

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Posted 4 years ago

“Quick easy great products”

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Posted 4 years ago

“keep up the good services ... stay safe”

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Posted 4 years ago

“Great prices and products. For some reason delivery was quite slow.”

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Posted 4 years ago

“Prompt service and efficiency. A great company to do business with.”

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Posted 4 years ago

“No problems and only delay was delivery by Australia Pist”

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Posted 4 years ago

“I’m impressed to be honest. The process went very smoothly and I received my order faster than I thought. The product was in a good shape. No damages occurred.”

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Posted 4 years ago

“The transaction with Cosmetics Now is so easy and seamless. The products are well packed and arrive on time or earlier. I have never had any issue and have dealt with them for a few years now.”

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Posted 4 years ago

“Cosmetics now is the only place that I am able to find the Male U/arm Deodorant that I like (Aramis) and my recent order was completed within approx. 10 days. Well done 'Cosmetics Now'! Service was as promised as per usual.”

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Posted 4 years ago

“Will shop here again.”

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Posted 4 years ago

“My purchase conducted efficiently. My items arrived on the date specified in perfect packing. Thank you.”

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Posted 4 years ago

“Very happy with your service regards Evon Mason”

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Posted 4 years ago

“Excellent products with excellent service and delivery”

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Posted 4 years ago

“Cosmetics now are an excellent company - they deliver quickly and package the products safely so they arrive intact. The communication is clear and transparent and they answer any queries quickly and honestly”

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Posted 4 years ago

“Great communication throughout the busy Christmas season! My parcel did take over 3 weeks to arrive, however I wasn't worried due to the regular delivery updates”

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Posted 4 years ago

Cosmetics Now is rated 4.1 based on 1,674 reviews