Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.07

4.1 Rating 1,670 Reviews

78 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,670 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow, what outstanding service. The shipping was quick and I received emails from Cosmetics Now daily to advise me of the shipping status. Excellent.”

Helpful Report

Posted 2 years ago

“:) Well received”

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Posted 2 years ago

“Very happy with the whole process and delivery of my order. Quick and easy to follow instructions and very excited to have found somewhere now to order Shiseido products. Thank you for your services.”

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Posted 2 years ago

“Great customer support team”

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Posted 2 years ago

“BEWARE Do not order from this company if you are in North America. They disguise their true location by having a .ca address but They are located in Australia and/or Hong Kong so shipping took one month and the sunscreen products were half way through their expiry date. They make it difficult to return items by insisting that packages be registered and shipped back to Asia if you want a refund. The discount offered was not enough to justify the shortened expiry dates of 50 percent.”

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Posted 2 years ago

“Very good products and servies 👍👍”

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Posted 2 years ago

“Great price and received the items in time for Christmas!”

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Posted 2 years ago

“I love this perfume. I have purchased "Down Town" by Calvin Klein, for the past 3 years. I usually have to wait for my check to come in. I am on Disability and some times I've. had to wait. It is my favorite parfumerie. I hope it will be available for me to order again.. Thank you and Merry Christmas!!!🎄”

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Posted 2 years ago

“Could not believe how fast the products shipped in the Christmas period. OS to Australia in a week. Amazing! Products well priced too. Very happy with how items were packed. I will be a return customer for sure!”

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Posted 2 years ago

“Ordered on Nov 10th and received on Dec 20th. Happy with the product but not the delivery time.”

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Posted 2 years ago

“Would give zero stars is I could. Item purchased 22 NOV 2021 nothing received Seller continually provides an Australian Post Tracking Number that shows the item has not been received by Australia Post: Have contacted seller several times always with the response delivery time 10-15 days. 1 month no product - seller no longer responds. Australia Post Update VLP5035929010009***** Ready for processing It's waiting to be picked up from the sender. THIS SELLER IS A SCAMMER”

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Posted 2 years ago

“I am very disappointed with this service, i place an order last December 1, I've been waiting for my order to arrive until today its been 15days now.”

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Posted 2 years ago

“Expect a two or three week delay after you place your order, EVEN if you spend the additional $8 fee for express delivery”

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Posted 2 years ago

“Great service product delivered promptly”

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Posted 2 years ago

“Marked as shipped but took another week to actually go in transit. Otherwise good response to emails and great packing.”

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Posted 2 years ago

“The delivery took over a month after being told 10 days :( and then the product arrived and it was a fake cologne it didn’t smell like the original .. won’t be buying from here again , Also shocking customer service .”

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Posted 2 years ago

“Extensive range of products at competitive prices. Excellent beauty website with fast and reliable delivery.”

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Posted 2 years ago

“Still don’t have my 2 orders from October. Very bad.”

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Posted 2 years ago

“Great service, speedy delivery!”

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Posted 2 years ago

“I will never order and reccommend this website to my family ,clients and friends, i ordered an item on november 3rd and until now december 7 i still didnt receive my items, i wrote them thru email but they kept telling me that it is out of their control since its been handled by thr carrier service, i completely understand that thr s delayed but as a company they should follow up all the items and thr customers if thr is too much delayed already. I text nor emailed them and it took a day to respond with the same answer , my clients already cancelled their orders from me. This is my first time i ordered thru thr website but i had worst and traumatic experience already, DO NOT TRUST COSMETIC WEBSITE. 100 % I WILL NEVER RECCOMMEND IT.”

Helpful Report

Posted 2 years ago

Cosmetics Now is rated 4.1 based on 1,670 reviews