Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.07

4.1 Rating 1,674 Reviews

77 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast delivery of my hard to find Nesti Dante Cypress soap—my favorite! Better price than Amazon. Trying new online stores is always nerve-wracking—are they legit? In this case, the answer is YES! Cosmetics Now is a first-rate online retailer, and I will be shopping here more in the future.”

Helpful Report

Posted 4 years ago

“Got the pour gimme version which was not what I ordered”

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Posted 4 years ago

“Prompt delivery , informed along the way , goods as described and in good order”

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Posted 4 years ago

“I ordered my British made items in May and received them July 16th. they sat in a warehouse in NJ for over one month. unless the warehouse was climate controlled, I can’t imagine that they will be of good quality. I will unlikely order from Cosmetics Now again.”

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Posted 4 years ago

“I definitely would not recommend this store and customer service to anyone. I placed an order on May 21 and ordered one body cream. I received my order only on July 17. During those 2 months I could not get any clear and exact information when my order would arrive. Only promises and messages that due to coronavirus delivery times are different. But I ordered so many other things and cosmetics on different websites and never had a similar issue!! All Orders were delivered on time or with a slight delay (several days) and Cosmetics Now- 2 months! Unbelievable. Very disappointing experience!!”

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Posted 4 years ago

“Great range of products 😊”

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Posted 4 years ago

“I waited 3 months for the product I ordered and although I realize that a pandemic is occurring the communication was terrible. Just a standard response was given and then I had to wait. Finally I contacted you all again and said it had been sitting in NJ since May did someone do something about it. I am not so sure i would order from you all again.”

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Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“Fantastic company to deal with and great customer service.”

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Posted 4 years ago

“Perfect service!”

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Posted 4 years ago

“I am dissapointed in the method of shipping. There must be a better and faster way to ship your products. I had to inquire several times about the item I ordered. There were too many delays;it took too long for me to get my merchandise.”

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Posted 4 years ago

“Easy to order and delivered on time”

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Posted 4 years ago

“Great communication!”

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Posted 4 years ago

“Very pleased with the quick service and product. I will be shopping more from Cosmetics Now. Buy more NZ.”

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Posted 4 years ago

“Postage,payment and delivery excellent. Requested to write a review but wrong product so unable to review”

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Posted 4 years ago

“Good service, able to track my purchase, very happy, thanks”

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Posted 4 years ago

“Good communication. Yet to try product on....will comment next.”

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Posted 4 years ago

“easy ordering. pretty quick delivery”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Fast delivery, easy to shop on the site. Competitive prices. would definitely shop here again.”

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Posted 4 years ago

Cosmetics Now is rated 4.1 based on 1,674 reviews