Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.07

4.1 Rating 1,670 Reviews

78 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,670 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took a month to get to me; can’t believe I paid for postage 😁 can’t use COVID as an excuse anymore; it’s been 18 months now since COVID started. Won’t buy from this place again.”

Helpful Report

Posted 3 years ago

“Terrible company to deal with . Do NOT purchase from this online website. Online Orders dont turn up for over 3 weeks. They are split deliveries and come from overseas. Customer care are hopeless and just give you a message to say your order "is coming". 4 weeks later you are lucky if it does turn up. Do not order from this company . Simple as that ! Spend you money with an Australian website.”

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Posted 3 years ago

“Excellent transaction !!!1!”

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Posted 3 years ago

“I have been purchasing conditioner from cosmetics now for a number of years always great value and excellent service would highly recommend”

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Posted 3 years ago

“The best company. Fast shipping”

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Posted 3 years ago

“Good customer service ! Fast delivery”

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Posted 3 years ago

“The company and its website is a disgrace. It borders on fraud. I placed an order from Thailand. I was informed it would be delivered by Thai Post. With prices in Thai baht, I assumed it was a Thai company or one with a branch in Thailand. Nowhere against the price of the articles did it state that they would be sent internationally. It was therefore a total shock to learn on delivery that I would have to pay roughly an additional 30% in local taxes and duty. Instead of being shown against the price of each item, this information is hidden in the small print of the Terms and Conditions. It would have been cheaper buying in a local department store! Avoid this company and never use them.”

Helpful Report

Posted 3 years ago

“I don’t think I will order with this company again. I have not received my order and it was placed on July 19, and it’s now August 10th. I keep checking my tracking # for updates, all its says was a label was created, check back later for further updates. I even contacted the company with my order#. They said it was shipped out. Still waiting for my item.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“This company is a fraud. Do not use them. They haven’t sent my products they don’t respond to emails and they don’t answer their phones. Avoid at all costs”

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Posted 3 years ago

“Excellent service, goods always have arrived on time. Love this perfume.”

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Posted 3 years ago

“Excellent, prompt, cannot believe I haven’t used Cosmetics before. Now told all my friends how great the price and customer service is. Will definitely only use them from now on .”

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Posted 3 years ago

“I have been a loyal customer, and will continue for many years.”

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Posted 3 years ago

“Fast and reliable and cheapest on the market”

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Posted 3 years ago

“No one answers the phones and my orders of over £140 have not been delivered in 9 days and neither have I had a call or an email to explain why. I am unable to reach the company so I do not recommend”

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Posted 3 years ago

Hi, As indicated in checkout delivery for these items to the UK is currently 7-14 business days. I have checked and the first order appears that it will deliver next week and the second either next week or early the week after. Thanks.

Posted 3 years ago

“The item was over priced by 15$ I won’t buy here again. It was my bad for not pay attention to the price”

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Posted 3 years ago

“Amazing and such quick service. Shampoo packed very well. Ordered several times and will again.”

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Posted 3 years ago

“Excellent company to deal with. Very efficient and fast service. Never any problem with an order. Would recommend them highly.”

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Posted 3 years ago

“It was delivered to the house as It was instructed and enjoy the product. Bravo”

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Posted 3 years ago

“Good service, fast delivery”

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Posted 3 years ago

Cosmetics Now is rated 4.1 based on 1,670 reviews