Cosmetics Now Reviews

Name: Cosmetics Now
Address: Level 1 - 6 Redwood Drive, Notting Hill
Rating: 4.07

4.1 Rating 1,674 Reviews

77 %

of reviewers recommend Cosmetics Now

4.1

Based on 1,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Cosmetics Now:

Cosmetics Now is 100% dedicated to excellence in the efficient supply and distribution of fresh and genuine designer brand cosmetics products at the lowest possible prices. We believe that our customers are the foundation of our business and we pride ourselves on the highest standards of customer service excellence.

We provide as many options as possible to buy both current popular products and hard to find niche products.

We pride ourselves on providing the best possible customer service across email, online chat and phone. Rest easy knowing that your order is in good hands.

Visit Website

Phone:

1300 524 609

Email:

info@cosmeticsnow.com

Location:

Level 1 - 6 Redwood Drive
Notting Hill
3168

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Cosmetics Now 5 star review on 15th February 2022

Aggie H

Cosmetics Now 5 star review on 12th January 2021

Hawra A

Anonymous

Anonymous // 01/01/2019

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“Very happy”

Helpful Report

Posted 4 years ago

“Received the product with good quality. Confirmed is new and authentic. Very happy.”

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Posted 4 years ago

“Quick, easy purchase & fast delivery. Thanks Cosmetic Now, will definitely buy from you again. AAA+++”

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Posted 4 years ago

“Easy ordering, very quick delivery and quality product. Thanks”

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Posted 4 years ago

“My products took over two weeks to arrive. When I enquired about why it was taking so long, the customer service person didn’t write anything back, only copy and pasted delivery information, which I had already seen. If something is going to take more than two weeks to be posted within Australia then it should be noted at time of purchase.”

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Posted 4 years ago

“Very fast shipping! Always! It would be even better if there would be no plastic wraps!! Thanks!”

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Posted 4 years ago

“Easy to purchase and fast delivery”

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Posted 4 years ago

“Fast shipping. really happy with my purchase it came securely packed and well protected.”

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Posted 4 years ago

“I order 3 tubes of L’Oréal Double Extension mascara and I literally took 30 days to arrive ..And the mascaras are Not in packages or sealed..Very disappointed”

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Posted 4 years ago

“It's the ONLY place that carries my favorfite French parfum - Eau d'Orlane. Thrilled to have found it here:)”

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Posted 4 years ago

“Price was competitive and goods came promptly and well packed”

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Posted 4 years ago

“Amazing I live the product cane in time aswell”

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Posted 4 years ago

“Great Service”

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Posted 4 years ago

“Very slow on processing and shipping out orders. Products are 100% fine though.”

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Posted 4 years ago

Some of our products have longer delivery timeframes depending on dispatch location. We endevaour to always provide the fastest delivery timeframes to customers depending on stock at our dispatch locations. In this case the quoted delivery timeframe was 6-12 business days and the delivery arrived in 12 business days, so it was within the quoted time but on the long side.

Posted 4 years ago

“No hassle transaction. Thanks. 😄👍🏻”

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Posted 4 years ago

“Great products and items arrived as indicated time..”

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Posted 4 years ago

“Found the products I wanted. Tracking service was excellent.”

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Posted 4 years ago

“Has been a smooth purchase, item arrived in 2 weeks. Product is well sealed.”

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Posted 4 years ago

“I have been ordering products from Cosmetics Now for a few years. Good range of products competitively priced. Great customer service & speedy delivery.”

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Posted 4 years ago

“Horrible experience and horrible customer service. These guys misguide you when they claim 3-6 business days for the delivery of your order. I am even surprised to see that they claim 96% on-time delivery! Took them 14 business days with my order. So, I am surely better off taking my business somewhere else.”

Helpful Report

Posted 4 years ago

Cosmetics Now is rated 4.1 based on 1,674 reviews