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Costco Wholesale Corporation Reviews

1.8 Rating 468 Reviews
A-
Happiness Grade
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Phone:

ph:+1-800-221-0516

Email:

customerservice@contactcostco.com

A-

Customer Service - Good

84.29%
Industry Average
I can't explain the satisfied level of service I received from Dan!! I have been a membership holder for over ten years, and once again Costco provides the best products, and services than their competiton.
posted 4 years ago - Tertry Van Winkle
Kudos to Costco for everything they do. Their products are terrific. Customer Service is great. And happy to see and hear that they require AND enforce customers to wear masks. Businesses have the right to refuse service to anyone. Clearly there are some ignorant and hateful people whining about this policy but the store has every right to refuse them. Just as that person has every right to go shop elsewhere. Good riddance.
posted 4 years ago - Tracey
Costco Wholesale i like but Costco citi card its bhulshit company its very stupid costumer service ... no body use Costco citi card
posted 4 years ago - ja
Purchased tyres from Costco at Marsden Park, NSW. A very rewarding experience, no bookings required, just turn up. Open until 10pm. I saved $115 per tyre for Michelin 4WD tyres when compared to Bob Jane T Mart prices. The only downside is Costco don't offer a wheel alignment service. Wheel balancing has been perfect. Lifetime warranty on tyres, repairs, rotation etc.
posted 5 years ago - Dave Curry
Last night, I took my broken glasses to the optical counter at Costco to see if they could repair them. I really didn't want to use my credit card to get new glasses as my funds were on the lean side. Millie, the dear woman who assisted me, suggested I google to see if my frames were still available. Then she whipped out her phone and googled for me. She made it so easy, as she knew exactly what information she needed to find my frames. She found my frames online, wrote everything I needed down for me to order them. She told me when I receive my frames to bring them in and they would install my lenses in the new frames at no cost. (A side note: My glasses were purchased from another optical company.) I came home, ordered them as per her instructions. My new frames are being shipped, just like that! Great customer service from Costco!
posted 5 years ago - Victoria