“I wished to purchase a Karcher FC5 hard floor cleaner and wanted two make sure it was the best price, the assistant took the time to search the internet with me, checking the best value for money and accessories included, it turned out that the item in Costco was the best value for money and so I made my purchase. When good customer service and support is given gladly with a smile it goes a long way to maintaining my loyalty. Well done Costco.”
“I am appaled at having gotten Direct-TV because Costco promised to take care of customer service. I have had Direct-TV many years ago and cancelled them because their service was pitiful. I trusted that Costco would not recommend a service that has 23 pages of complains, lawsuits, fraud etc. gotten through Cosco. I have had them for 1 week and it has been a DISASTER with DIRECT-TV and Costco. Tomorrow , I will go and cancelled my Costco membership. I will proceed to tell and show customers all the reviews with Direct-TV and Cosco. I will also report this to the School Distrct of Pasco County so they won't allowed them to try and recruit members. I am beyond myself that a company like Costco would operate with a company that has so many complains.”
“I like Costco. We shop there once or twice a month almost every month. It is where we buy our bottled water the Kirkland signature purified water 500 ml. My two stars goes to the water because lately I cannot open it due to the cap that is very thin. I always put rubber band around it to open.”
“Had a manager Robert handle a simple return for me Robert has know customer skills very loud and bully like personality I’ll be leaving Cosco going back to Sams i hope he moves on also hurting your business”
“The Watford branch has really friendly and very helpful staff.
The products are fresh and the quality is guaranteed with their free warranty.
My favourite shop.”
“Great choice at great prices. Customer service is fantastic. A great shopping experience able to browse at your leisure. I'll definately be visiting again soon.”
“the products we purchase are all good. The meat and food is very good. And if there is something not working--they take it back and credit your account. This store is a love/hate
relationship. Love to shop. Hate the monthly invoice. lol
Also, the gas is less expensive then anywhere else around us. We also get a percentage back on all our purchases. Love at this point!”
“I purchased a patio heater for Christmas Present for my Husband. when putting it together and try to start it up. the Ignitor switch didn't not work. I called Costco they said return it and they send a new one out Heater. Awesome company to work with. I Recommend Costco any day of the week and will buy from them again. Excellent customer service and warranty on items”
“As a member of Costco I never have to worry if a product is bad. If something (and not often) has to be returned there is never an issue. The folks are courteous and very friendly, plus you can get a very good and cheap lunch.
Well done Costco
Richard Fraser”
“I ordered a whole ham, a sliced banquet smoked salmon and a whole oak smoked cheddar. All were delicious, well packed and delivered on my chosen date. Brilliant service. I highly recommend them.”
