“This is my first time ordering from the collection. The pictures of the clothing is inviting and I looked forward to receiving my choices which arrived promptly and beautifully presented.”
Hi Deborah, thank you for leaving a 5 star review. This is really appreciated from all of us at Cotswold Collections, especially the designers. Best wishes, Madeleine.
Hi Susan, thank you for your review, your feedback will be really valuable for us as we move forward towards future collections. All the best, Madeleine.
Hello, we're sorry to hear that your order didn’t meet your expectations and that you are still waiting for your refund. We appreciate your patience as our team works to resolve this matter. If you would like to discuss further, please don't hesitate to reach out to our customer service team.
Warm wishes,
The Cotswold Collections Team.
Hi Sheila, thank you for your lovely review. We're so pleased to hear that you are delighted with your recent experience with Cotswold Collections. Best wishes, Madeleine.
Hi Catherine, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
Hi Carys, thank you so much for taking the time to give us your review, we are delighted to hear that you were happy with our service. Best wishes, Madeleine.
“I wasn't sure of the design until I saw apresenter of the BBC weather forecast. When I wore it 48 hours ago I was told that the design was very up to date.”
Hi Rosemary, thank you for the review, your positive feedback is really appreciated. This is one of our favourite pieces too, so we are thrilled that you’re happy with it. Best wishes, Madeleine.
Hi Tessa, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
“Unfortunately the items are not as good as my first order. Hopefully the catalogue pictures will show a more accurate colour. Maybe a close up of the design would be good! I look forward to the winter collection.”
Hi Carole, thank you for your review, your feedback will be really valuable for us as we move forward towards future collections. All the best, Madeleine.
“My order arrived very soon after I gave it, beautifully packed in a strong cardboard box, not a black plastic bag.
However the cardigan was too long so I returned it a week ago today, Monday, and have not had a message to say that it hS been received. I hope it has!”
Hi Caroline, thank you so much for taking the time to give us your review, we are delighted to hear that you were happy with our service. Best wishes, Madeleine.
Hello, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
Hi Jacqueline, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
Hi Sondra, thank you for your review, your feedback will be really valuable for us as we move forward towards future collections. All the best, Madeleine.