Cottage Toys & Interiors Reviews

Name: Cottage Toys & Interiors
Rating: 4.82

4.8 Rating 1,013 Reviews

96 %

of reviewers recommend Cottage Toys & Interiors

4.8

Based on 1,013 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01394 794365

Email:

Info@cottage-toys.co.uk

Location:

11, Wells Place, Redhill
Merstham

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Cottage Toys & Interiors 5 star review on 13th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful alternative gift for a baby shower, super soft and extremely well made, it arrived well packaged in super quick time, would highly recommend!”

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Posted 3 years ago

“Team chased up on a late delivery and had another product on stand by to be dispatched if required. Great responsiveness. Opportunity to monitor deliveries and be proactive in the event a delivery is late but brilliant responsiveness when flagged.”

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Posted 3 years ago

Hello Mike, I have just picked up your negative review you left this am. Sorry to see the parcel has not turned up, I have quickly checked our inbox and could not see any correspondance from yourself so we were unaware of any issues with your parcel. I have tracked your order and it was placed on Saturday 2nd and dispatched on Monday 4th, there is a tracking scan when it left us and then nothing further which unfortunately probably means the courier has lost the parcel. We will contact them on Monday to find out what has happened to it and if we can get it back. In the meantime we will get another back out to you on Monday. Someone from our team will be in contact Monday to arrange redelivery. Kind regards, James

Posted 3 years ago

“Have always had excellent service from Cottage Toys.”

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Posted 3 years ago

“Beautiful quality products and great customer service.”

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Posted 3 years ago

“Excellent communication with fast delivery! Very happy with purchase!”

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Posted 3 years ago

“Very misleading thought I was actually purchasing a doll with the swim suit for £50 but it was a dolls swimsuit and a child swimsuit with no doll, it do state it in the description bellow but in every photograph it shows doll with swimsuits.”

Helpful Report

Posted 3 years ago

Hello, thank you for your review. We are sorry to read that you feel that our listing was misleading. After checking the product in question we have checked the description and it mentions that the set comprises of 1 child swimsuit and 1 doll swimsuit, which dolls are suitable for the set and then states in bold at the end 'doll not included' We have tried to be as clear as possible however are sorry you missed this information. If you would like to return your item please get in contact where we can offer you a refund.

Posted 3 years ago

“Lovely baby's gift - so pleased with it thank you. Very fast and efficient delivery.”

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Posted 3 years ago

“Cottage toys easy to order and delivery was as expected.”

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Posted 3 years ago

“Lovely product. Excellent service”

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Posted 3 years ago

“Very fast service”

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Posted 3 years ago

“Order process and communication excellent. Quality of products brilliant. Would definitely recommend and purchase from Cottage Toys again.”

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Posted 3 years ago

“Very easy to place order. Website easy to navigate.”

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Posted 3 years ago

“Delivery was incredibly fast and I was kept updated along the way. The website is easy to use and each product is beautifully made. Definitely will be shopping with cottage toys again!”

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Posted 3 years ago

“Beautiful wooden sustainable toys! Quality every time and quick delivery”

Cottage Toys & Interiors 5 star review on 7th October 2021

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Posted 3 years ago

“I ordered some beautiful wooden toys for my twins birthday. My experience was incredibly positive they were packaged safely in a sturdy cardboard box which I have now recycled and came very fast just two days after placing the order. I will definitely be ordering some more things for them thank you very much 😊”

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Posted 3 years ago

“Lovely selection of good quality toys, quick and easy service.”

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Posted 3 years ago

“another superb product arrived today ! the quality and value for money. excellent. thank you again cottage toys.”

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Posted 3 years ago

“I was amazed when the dolls house i ordered arrived the next day. I haven't assembled the house yet as it is a present for my grandchildren but it looks very nice and i'm sure it will make them very happy. I would certainly order again from your company.”

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Posted 3 years ago

“Best service ever fast delivery too 🤣🤣”

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Posted 3 years ago

“So happy with our order for our little girls 4th birthday in November. Thankyou so much x”

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Posted 3 years ago

Cottage Toys & Interiors is rated 4.8 based on 1,013 reviews