“They where very helpful with all the directions and payments. The place we stayed was lovely it was very handy when you where out and about. The views where amazing”
“Found the ideal cottage for a friends get together in the middle of the country. Easy to book and much better value and level of accommodation than a hotel!”
“Ease of booking, searching for properties. Have used cottages. Com many times now and properties have always been to a good standard and accurately described. Find them good value for money also.”
“Very friendly customer service, we had a problem contacting the owner due to a recent change of phone number,but it was sorted for us. Plenty of dog friendly properties in lovely locations.”
“I would definitely recommend cottages.com. the site was very easy to use. If you have a dog ,they Have lots of doggie friendly cottages. Just what we wanted.”
“Booking with cottages.com was easy to do on line had a great choice of cottages to choose from at prices which where affordable to what you required. If looking to book somewhere again I would use this company again”
“Great places to stay and very easy to book, niggling issue I have is being able to use more filters so I can narrow my search down to my and family holiday. Would like to be able to choose rooms with type of bed either double, king size or zip link, have spent wasted hours trawling though site trying to find my perfect holiday, as family holidays which are really important I find adults do no want single beds or bunk beds, bit too old for that sort of thing. Can not fault any of the holidays/places I have booked.”
“Excellent customer service my tablet crashed half way through my booking . I was contacted by a very helpful lady who completed the booking for me. The cottage we stayed in was perfect Will definitely book again.”
“I made a telephone booking being an oldy technophobe. Fabulous and helpful staff who went out of there way to find answers if they didn't know them. Great value for money on a super spacious cottage. Just what we wanted.”
“Had a problem booking online and contacted the customer service who sorted my booking promptly and successfully, had a great holiday and would return”
“Easy to use website. Had a slight issue with my booking so had to call customer service. Very friendly and helpful staff were able to fix the issue straight away.
Would definitely recommend and use again.”
“We've used cottages.com, in their various guises, many times now and have always found them to have a vast amount properties on there website, but very easy to filter and find exactly what we are looking for. The cost has always been good, again they seem to have properties at whatever price level you happen to be looking for. The one time to date that we have actually spoke to Customer services, due to adding a dog to our clan and the original property we'd booked didn't accommodate pets, and they were excellent, they couldn't do enough to help us find another cottage, a few miles from our original location, that was pet friendly. And they swapped the booking for us, with no problems at all.
We will undoubtedly be booking through them again in the years to come.”
