“Our recent 3 day break to kilmory glen was easy to do no hassle at all. Cottage was very cosy and comfortable as described ,great location very reasonable price and enjoyed by all .would go again .đ”
“Had a lovely time in very clean, well equipped cottage. Lovely bedrooms and all being en suite was a bonus. Would hi back again. Did say welcome pack but did not get one. It wasnât a big deal!!”
“I am livid with the service and itâs sad as the regional manager is wonderful. I asked 4 months ago to use Bookingâs with you and itâs never been communicated! Itâs so wrong! Also the telephone number on the website should be in large font on the front - people still like to talk to a person and the type of people that own extra homes are generally mature and like old school chatting!”
“Great accommodation. Lovely house furnished to extremely high standard and quality. Everything you could possibly require. Friendly and helpful owners. Superb family weekend spent here.”
“Never had a bad experience with this company. Very helpful and properties have been A1. Simple booking process and full support. Excellent company, highly recommend.”
“We have just returned from our holiday. We spent approximately one hour and came straight home. Itâs an unsafe, rickety mess. The lawn was being cut when we got there obviously not been rented since last bad review. It was dirty. Sockets were loose. The bathroom tap was loose. The cooker was filthy and rusty. Fridge freezer didnât work. The garden was a tip. The handle on the lounge door came away in our hand. The windows were stiff and could not be opened. Itâs a disgrace. The owner swore at us and put the phone down. I have spoken to the helpline who do not appear to know the names of management, do not hold records of previous emails or phone calls. The properties are inspected âevery couple of yearsâ. How can inspecting properties every two years be any good? No refund has been offered and when I asked was told âyou wonât be getting oneâ. Horrendous experience.”
