Cottonprint Reviews

Name: Cottonprint
Address: Cottonprint LtdStanley House15/17 Ladybridge RoadCheadle HulmeCheshire, Cheadle
Rating: 4.41

4.4 Rating 926 Reviews

84 %

of reviewers recommend Cottonprint

4.4

Based on 926 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

0161 4941465

Email:

Info@cottonprint.co.uk

Location:

Cottonprint LtdStanley House15/17 Ladybridge RoadCheadle HulmeCheshire
Cheadle
SK8 5BL

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Cottonprint 5 star review on 18th December 2020

Cottonprint 5 star review on 20th December 2016

Icholas

Cottonprint 5 star review on 18th December 2016

Maryanne

Cottonprint 5 star review on 13th December 2016

KEVIN

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted to order via telephone but was asked to order on-line. I did and the 'goods' arrived within 48hours. Impressed with that. The t-shirts seem to be good quality and value for money.They are for a Brownie craft challenge.”

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Posted 9 years ago

“I ordered a single Tshirt from cottonprint in order to take advantage of their offer of next day delivery (it seems surprisingly few clothing companies do this). Unfortunately, although the delivery was the next day, the courier delivered it to the wrong address... Although still very disappointing (as we didnt get the t-shirt we needed in time for my daughter's dance show), the incorrect delivery was down to the courier and cottonprint have refunded the value of the order and (thank you to Gail at cottonprint for sorting this out)”

Helpful Report

Posted 9 years ago

Hello Matthew We have just checked and DPD tracking shows that your order was delivered and signed for by 'Owen' at 11.09 on Wednesday 28th - which is next day delivery. We would have appreciated the chance to have informed you of this before you left a review rating of this nature. You may of course return the 1 T-shirt to us and upon receipt a refund will be issued. Regards Cottonprint

Posted 9 years ago

“Good price, fast delivery and good communication”

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Posted 9 years ago

“Great product, as described, fast shipping, thank you.”

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Posted 9 years ago

“Excellent service ... Will definitely use again.”

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Posted 9 years ago

“Great product and very speedy delivery, would definitely recommend.”

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Posted 9 years ago

“Fantastic quality product. Great no nonsense fast dispatch. thank you”

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Posted 9 years ago

“It was my first order with Cottonprint and although I appreciate that stock can run out, I was only informed that some of my order was not available later on that day in an email. I feel that this should have been advised to me as I was checking out on your website as I was in fact paying for items that you did not have in stock. I ordered before 4pm on Monday to ensure that I would receive the order on Tuesday as I was not in work and could wait in for the delivery. You confirmed that the delivery would be with me on the Tuesday before 12. The delivery did not turn up and after contacting you, you advised me in an email that you would look into and track the order and get back to me. The next day I had not heard back from you so had to contact you by telephone. You tracked the order and told me that it was to be delivered again today, when I told you that I was not at the delivery address to receive it, I was informed that this matter was now out of your hands.. this may of been the case however I felt that you had no concern or regard for a new customer. After providing me with incorrect delivery details you, at the very least, should offer me a reasonable explanation as to why they did not turn up and maybe offer to contact the courier for me. After paying you a delivery charge I then had to make a journey to pick up the delivery myself at the courier's depot. I have picked Poor as the overall rating as I feel that my first shopping experience with you has not met a standard of service that is acceptable. Not all items were available but you still charged me for them at the checkout point, I know that I would have had to wait several days for a refund had I not replaced the out of stock items with other items. I hope that if any future orders are placed with you that the items I require will be in stock, you charge me for only the items that you do have available and that the delivery will be more efficient.”

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Posted 9 years ago

“Excellent service - t-shirts arrived next day and were just what I wanted.”

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Posted 9 years ago

“Excellent”

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Posted 9 years ago

“Excellent service, fantastic customer service, great communication and fabulous super fast delivery.”

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Posted 9 years ago

“Excellent website to follow offering a vast range of choice at very competitive prices. Will certainly use again and recommend to others!”

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Posted 10 years ago

“Turned up much quicker than was anticipating, and superb quality - lovely soft tees! Can't wait to get reworking them.”

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Posted 10 years ago

“Super fast delivery - great product, thank you Cottonprint!”

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Posted 10 years ago

“Impressed with quality of clothing, ordered on Monday and items were delivered on Tuesday..... couldn't believe it !!!! Excellent service, i will definitely use again. Kind regards keith”

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Posted 10 years ago

“Five Star service :) Speedy delivery and grade A products. Highly reccommended!”

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Posted 10 years ago

“Goods were not adequately packaged - one box of a consignment of 2 arrived damaged and open, the loose shirts inside the very flimsy box were covered in dust/dirt and any number could have been missing - As such I had to refuse the delivery - However, customer service were quick to respond, promising to send out another delivery straight away. The re-despatched shirts did arrive as promised the next day”

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Posted 10 years ago

As explained the box was damaged in transit by a third party - we acted immediately you notified us of the problem and have re-sent your order on a next day delivery. Apologies once again for any inconvenience caused.

Posted 10 years ago

“Really efficient. I honestly was shocked when it arrived. Nice quality t-shirts would use again.”

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Posted 10 years ago

“The supplier I can always rely on.”

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Posted 10 years ago

“The supplier I can always rely on.”

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Posted 10 years ago

Cottonprint is rated 4.4 based on 926 reviews