Couch Disposal Plus Reviews

Name: Couch Disposal Plus
Rating: 4.44

4.4 Rating 414 Reviews

85 %

of reviewers recommend Couch Disposal Plus

Company Reviews

Metrics

Info

4.4

Based on 414 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

(844) 311-0204

Email:

support@goloadup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the girl and guy who made the pickup were lovely”

Helpful Report

Posted 6 years ago

That is wonderful to hear! Thank you for taking the time to review our service, Rebecca. We hope to have the opportunity to help you again in the future. Don't forget to let your friends and neighbors know about us and to follow us on social media for special savings on your next booking. Thanks for choosing CDP!

Posted 6 years ago

“Easy process.”

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Posted 6 years ago

Taking the hassle out of removal is what we do best and we are thrilled that you were pleased with our service. We hope you will think of us again in the future and that you will let your friends and neighbors know about us too. Keep checking our website and follow us on social media for savings. Thanks for choosing CDP!

Posted 6 years ago

“Excellent, professional service. Highly recommend!!”

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Posted 6 years ago

Thank you for taking the time to let us know that you had a wonderful experience with our service! It was our pleasure to help you and we hope you will think of us again in the future. Thanks for choosing CDP!

Posted 6 years ago

“Hard Working Good People.”

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Posted 6 years ago

Why thank you, Louis! It was our pleasure and we look forward to serving you again in the future. We hope you will let your friends and neighbors know about us too. Thanks for choosing CDP!

Posted 6 years ago

“On time, and quickly got rid of my old couch.”

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Posted 6 years ago

It was our pleasure! We hope you will think of us again in the future for all of your removal needs. We don't only take couches! We take mattresses, box springs, furniture, exercise equipment, appliances, you name it and we will do our best to remove it. Thanks for choosing CDP!

Posted 6 years ago

“Excellent service: easy to book online, then very courteous workers came at appointed time to pick up. Very satisfied with this service and would definitely recommend it.”

Helpful Report

Posted 6 years ago

Thank you, Christina! It was our pleasure to help you. We hope you will think of us again in the future and that you will let your friends and neighbors know about us too! Thanks for choosing CDP!

Posted 6 years ago

“The staff at Couch Disposal Plus was great and were on time, professional and took our couch away quickly. I would definitely use them again.”

Helpful Report

Posted 6 years ago

Wow! Thank you for that excellent review of our service, Ross. It was our pleasure to help you remove your item and we look forward to helping you again in the future. Did you know we remove other items too? We can take mattresses, box springs, furniture, appliances, etc. If you need it gone, we will do our best to help you remove it. Keep checking our website and follow us on social media for savings. Thanks for choosing CDP!

Posted 6 years ago

“Excellent service, arrived on time, the men were polite and fast.”

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Posted 6 years ago

Providing a quick and easy service with a smile is our specialty and we are thrilled to hear that you were pleased with our service! We hope you will think of us again in the future whenever you have items to be removed. Thanks for choosing CDP!

Posted 6 years ago

“We appreciated the clear communication and friendly demeanor of the folks who helped us. They worked quickly, which was also nice. Unfortunately, they badly damaged our apartment door frame when removing the furniture. We are likely to owe our apartment complex for the damage. We are very disappointed that an otherwise great experience was undermined by some carelessness.”

Helpful Report

Posted 6 years ago

We do our best to remove all items with care and attention to avoid damages, however, sometimes things can happen. We would be happy to help you resolve this. I have spoken with the department that handles this and they will be reaching out. You can also call us at 877-708-8329. We are happy to know that you were happy with the process and would love the opportunity to help you again in the future. Thanks for choosing CDP!

Posted 6 years ago

“Very quick and efficient, got my couch out of my apartment in no time.”

Helpful Report

Posted 6 years ago

It was our pleasure to help you remove your unwanted couch! We hope to have the opportunity to help you again in the future. Did you know we can take other items too? We can take couches, mattresses, box springs, furniture, appliances, etc. If it is in your way we will do our best to remove it! Thanks for choosing CDP!

Posted 6 years ago

“They were even a little early, very friendly, and got the job done!”

Helpful Report

Posted 6 years ago

That is excellent to hear! We do our best to provide a quick and hassle-free service for our customers and we are thrilled we were able to do just that for you. We hope you will think of us again in the future and that you will let your friends and neighbors know about us too! Thanks for choosing CDP!

Posted 6 years ago

“Two hours after their pickup window ended I called them to find out they were running late and couldn't get to me that day. A phone call in advance would have been greatly appreciated. They promptly rescheduled and I received communication throughout the day regarding their anticipated arrival. They still showed up a couple of hours after the pick-up window ended, which was nearly four hours after the anticipated arrival time. The crew was incredibly nice, but you could tell they were run ragged. Dispatch clearly has them stretched too thin.”

Helpful Report

Posted 6 years ago

We sincerely apologize for the inconvenience and lack of communication you experienced during your pickup. We do our best to accommodate every customer and their window requests, however, delays and reschedules can and do happen due to unforeseeable events. We hope you will think of us again in the future. We would love an opportunity to provide you with the excellent service we know we can. Please contact our office for a discounted rate on your next booking.

Posted 6 years ago

“They showed up & took care of business. Many thx.”

Helpful Report

Posted 6 years ago

You are most welcome! It was our pleasure to help you remove your unwanted items and we hope to have the opportunity again in the future. Thanks for choosing CDP!

Posted 6 years ago

“I had to reschedule which went smoothly and didn't involve any penalty. The two workers were friendly and careful not to bang anything up. They weren't able to get the trailer in the garage but we talked it through and they got the couch out the garage with a dolly.”

Helpful Report

Posted 6 years ago

We are so happy to hear that you were happy with your removal! It is always our goal to be as accommodating as possible with our customer's time and we are thrilled to know that we were able to do that with you. We hope you will think of us again in the future. Did you know we can take other items too? We can take furniture, mattresses, box springs, appliances, exercise equipment, etc. You name it and we will do our best to remove it. Thanks for choosing CDP!

Posted 6 years ago

“The driver was 2 1/2 hours past the time window, I couldn’t get anyone to help when I tried both calling and on line. I wouldn’t recommend your company to anyone. Incredibly unprofessional”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to let us know about your experience, Barbara. We are not able to maintain our service or improve without valuable feedback such as this. We would like to sincerely apologize for the delay and lack of communication during your scheduled pickup. This is not the service that we advertise or aim to provide to our customers. I would like you to know that we are looking into what happened here and taking action to ensure that it does not happen in the future. I have also issued a partial refund to your account for the issues you experienced. We do hope you will give us another opportunity to provide you with the service we know we can in the future.

Posted 6 years ago

“nice guys and very professional”

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Posted 6 years ago

That is wonderful to hear! We think we have some of the best drivers in the business and it is so good to hear that our customers are happy as well. We hope you will think of us again in the future and that you will let your friends and neighbors know about our service too. Thanks for choosing CDP!

Posted 6 years ago

“The two men who came to remove the couch and dining set did a great job; the dining room table was pretty heavy and they removed it without doing any damage to the walls or to the table itself. Scheduling and pricing were convenient, and the price was great - I checked out other companies and the price here could not be beat.”

Helpful Report

Posted 6 years ago

Thank you for that excellent review of our service! It was our pleasure to help you remove your unwanted items. We do our best to provide a quick, hassle-free, friendly service for our customers at a reasonable rate! It is great to hear we were able to do just that for you. We hope you will think of us in the future and that you will let your friends and neighbors know about us too. Thanks for choosing CDP!

Posted 6 years ago

“Fast, quick and friendly.”

Helpful Report

Posted 6 years ago

That is great to hear! We do our best to provide an easy and quick service from booking to pick up with a smile. We are so happy to hear we were able to do just that for you. We hope to have the opportunity to serve you again in the future and that you will let your friends and neighbors know about us too! Thanks for choosing CDP!

Posted 6 years ago

“Good service and friendly staff. Only reason for not getting very good is that the pickup was rescheduled near the end of the pickup window due to vehicle issues which wasted a majority of my day waiting for the pick up.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to let us know about your experience, Andrew! Unfortunately, there can be times where unforeseeable circumstances can occur to cause a route to be delayed or rescheduled. We do our very best to keep our customers up to date and informed when these situations arise. Thank you for your patience and understanding as we worked to complete your pickup as soon as possible. We do hope you will think of us again in the future so we can provide you with the service we know we can. Thanks for choosing CDP!

Posted 6 years ago

“Great service. Fair price. Very fast and professional.”

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Posted 6 years ago

That is excellent to hear, Kellie! Thank you for taking the time to let us know that you were satisfied with our service. It was our pleasure to help you remove your items and we hope to have the opportunity to help you again in the future. Don't forget to keep checking our website for discounts and savings! Thanks for choosing CDP!

Posted 6 years ago

Couch Disposal Plus is rated 4.4 based on 414 reviews